Consumer Protection WA, Northbridge, WA Videos

WATCH | The next stage of WA's rent reforms are here!

Even if you're a handy renovator, NEVER carry out electrical or gas work yourself. It's illegal and dangerous. DIY can kill. Always use a licenced tradie. Check your electrician or gas fitter is licenced: https://demirs.wa.gov.au/besafe

Well Winter
❄️With the cooler weather now upon us, our focus on keeping our homes warm means making use of products like heaters, wheat/heat packs, hot water bottles and electric blankets, or sitting near a cosy fire. Don't let winter risks catch your family off guard! ℹ️ For more information on staying safe this winter, visit www.productsafety.gov.au/wellwinter

Stage one of WA rent reforms are here
Renting in WA? Stage one of the rent reforms are here. What you need to know 👇

Residential Tenancies Act reforms
The rights of WA renters will be stronger than ever before - new reforms beginning May 2024

⚡️It only takes 0.3 seconds to save a life - It's important to regularly test your RCD safety switch. Watch this video to find out how 👇 For more info on RCDs: www.demirs.wa.gov.au/besafe

Consumer Protection Awards Finalist - Financial Councillors of Western Australia
⭐️ Consumer Protection Awards 2024 - Finalist Showcase ⭐️ Financial Counsellors' Association of Western Australia (FCAWA) is a finalist in the Richard (Dick) Fletcher Award category, which acknowledges a WA local government authority, non-government organisation or group that have made a significant contribution towards the advancement of consumer protection. FCAWA has been dedicated to setting and enhancing standards for the financial counselling sector in WA. Their commitment to addressing unique issues faced by vulnerable populations in WA has led to initiatives such as on-location outreach. FCAWA's has shown an ongoing commitment to enhancing consumer protection and resilience for those facing financial vulnerability. 🎥 Find out more about their nomination in our video. 👀Keep an eye out for the winners to be announced tomorrow at our awards ceremony! Read more about the awards: www.dmirs.wa.gov.au/cpawards #cpawards

Consumer Protection Awards 2024 Finalist - Tallulah Bieundurry
⭐️ Consumer Protection Awards 2024 - Finalist Showcase ⭐️ Tallulah Bieundurry is a finalist for the Ruby Hutchison Media Award, which acknowledges the media’s significant role in raising awareness of consumer rights in WA. This includes product safety, highlighting breaches of consumer laws and alerting the public about consumer protection issues. In her first week at ABC Kimberley, Tallulah investigated a luxury cruise company that abruptly cancelled voyages in the area. Her reporting exposed the financial toll on passengers and the disparities within the maritime tourism industry off the Kimberley coast. This not only shed light on the industry, it led to a class action lawsuit against the cruise company. 🎥 Find out more about her nomination in our video. 👀Keep an eye out for more finalists as we showcase them in the lead up to the awards next Friday. Read more about the awards: www.dmirs.wa.gov.au/cpawards #cpawards

Consumer Protection Awards 2024 - Building Tenancy Skills project
⭐️ Consumer Protection Awards 2024 - Finalist Showcase ⭐️ The Building Tenancy Skills project by Shelter WA & People With disabilities WA are a finalist in the Richard (Dick) Fletcher Award category, which acknowledges a WA local government authority, non-government organisation or group that have made a significant contribution towards the advancement of consumer protection. The project was created in 2021 and focuses on preventing evictions and reducing homelessness by empowering tenants with disabilities through awareness of their rights and responsibilities. Noteworthy achievements include systemic advocacy within the sector for accessible consumer information and services, as well as the development of a workshop for service providers to better address the needs of tenants with disabilities. 🎥 Find out more about their nomination in our video. 👀Keep an eye out for more finalists as we showcase them in the lead up to the awards next Friday. Read more about the awards: www.dmirs.wa.gov.au/cpawards #cpawards

Consumer Protection Awards finalist - Stephanie Monck
⭐️ Consumer Protection Awards 2024 - Finalist Showcase ⭐️ Stephanie Monck is a finalist in the Rona Okely Award category, which acknowledges an individual Western Australian who has influenced and inspired consumer protection in their community. A Kungarakan/Warramungu woman, Stephanie provides trauma-informed services to financially disadvantaged women in WA, particularly those experiencing family and domestic violence. She not only oversees the legal practice at Women's Legal Service WA, she also strives to ensure accessibility to Aboriginal women while fostering cultural security. 🎥 Find out more about her nomination in our video. 👀Keep an eye out for more finalists as we showcase one per day in the lead up to the awards next Friday. Read more about the awards: www.dmirs.wa.gov.au/cpawards #cpawards

Consumer Protection Awards 2024 - Finalist Showcase - CCLS
⭐️ Consumer Protection Awards 2024 - Finalist Showcase ⭐️ Consumer Credit Legal Service WA Inc. (CCLS) is a finalist in the Richard (Dick) Fletcher Award category, which acknowledges a WA local government authority, non-government organisation or group that have made a significant contribution towards the advancement of consumer protection. CCLS is a non-profit community centre with over 30 years of service in WA. It’s dedicated to providing legal advice to vulnerable individuals facing financial and consumer issues. 🎥 Find out more about their nomination in our video. 👀Keep an eye out for more finalists as we showcase one per day in the lead up to the awards next Friday. Read more about the awards: www.dmirs.wa.gov.au/cpawards #cpawards

Consumer Protection Awards 2024 - Finalist Showcase - Glenn Barndon
⭐️ Consumer Protection Awards 2024 - Finalist Showcase ⭐️ Glenn Barndon is a finalist for the Ruby Hutchison Media Award, which acknowledges the media’s significant role in raising awareness of consumer rights in WA. This includes product safety, highlighting breaches of consumer laws and alerting the public about consumer protection issues. In his role as a presenter on ABC Midwest and Wheatbelt , Glenn regularly features our Regional Officers on his show, and has broadcast information about Bitumen Bandits and scams in general, earning him trust and respect from community members. 🎥 Find out more about his nomination in our video. 👀Keep an eye out for more finalists as we showcase one per day in the lead up to the awards next Friday. Read more about the awards: www.dmirs.wa.gov.au/cpawards #cpawards

⭐️Consumer Protection Awards 2024 - Finalist Showcase⭐️ Veronica Johnson is a finalist in the Rona Okely Award category, which acknowledges an individual Western Australian who has influenced and inspired consumer protection in their community. Veronica has devoted her career as a Financial Counsellor to championing consumer rights, particularly among vulnerable First Nation communities in remote areas. Notably, she played a significant role in advocating against a major telecommunication provider’s misleading practices, resulting in a substantial fine and ongoing efforts to secure compensation for affected individuals. 🎥 Find out more about her nomination in our video. 👀Keep an eye out for more finalists as we showcase one per day in the lead up to the awards next Friday. Read more about the awards: www.dmirs.wa.gov.au/cpawards #cpawards Broome Circle

MIDLAS - Consumer Protection awards finalist Richard (Dick) Fletcher category
⭐️Consumer Protection Awards 2024 - Finalist Showcase⭐️ Midlas (Midland Information Debt and Legal Advocacy Services) is a finalist in the Richard (Dick) Fletcher Award category, which acknowledges a WA local government authority, non-government organisation or group that have made a significant contribution towards the advancement of consumer protection. Midlas initiated the Roofs and Resilience project - a collaboration addressing the housing crisis and homelessness in the City of Swan through structured workshops on tenancy and financial literacy. 🎥 Find out more about their nomination in our video. 👀Keep an eye out for more finalists as we showcase one per day in the lead up to the awards next Friday. Read more about the awards: www.dmirs.wa.gov.au/cpawards #cpawards

🥀Love hurts – losses soar to romance scams 🥀 ❗ Plus, a fresh warning about romance scammers using deepfake technology. Read the details 👇 https://www.commerce.wa.gov.au/announcements/love-hurts-losses-soar-romance-scams

👛This Safer Internet Day, we’re encouraging you to protect yourself from scams while shopping online. Watch our tips below 👇 🔍Report scams to www.scamnet.wa.gov.au #SaferInternetDay

𝐓𝐚𝐤𝐞 𝐜𝐡𝐚𝐫𝐠𝐞 𝐨𝐟 𝐛𝐚𝐭𝐭𝐞𝐫𝐲 𝐬𝐚𝐟𝐞𝐭𝐲 𝐭𝐡𝐢𝐬 𝐂𝐡𝐫𝐢𝐬𝐭𝐦𝐚𝐬 While lithium-ion batteries make life easier, they can be dangerous if used, charged or stored incorrectly. Lithium-ion battery-related fires and explosions can cause property damage, house fires, serious injury and even death. As rechargeable batteries have become more common, so has the number of serious incidents. 🔎 Read more: https://www.commerce.wa.gov.au/consumer-protection/lithium-ion-batteries 👀 Watch our video for life saving advice. #dfes

🚗✨ Fuelling the Festive Spirit! 🎄⛽ Gear up for some good news! 🌟 According to FuelWatch, the road to Christmas is paved with low fuel prices! 📉🎁 Get ready to sleigh those travel plans because filling up your tank is about to get merrier! 🚗💨 🔍 FuelWatch predicts continued low fuel prices as we head towards the holiday season, making it more affordable for families to reunite and share the joy of Christmas! 🤗🛣️✨ 🎉 Spread the word and tag your road trip buddies! Let's make this holiday season unforgettable, one tank at a time! #fuelwatch #FuelPrice

Recalled Christmas Toys
🌟 As the countdown to Christmas continues, Consumer Protection’s product safety officers have been ramping up their inspections to make sure young children are kept safe from potentially dangerous toys. A total of 274 products have been inspected across 58 stores since November, with 53 items failing to meet product safety standards. Most of the items removed from shop shelves contained button batteries that did not comply with the information standard – they were either missing mandatory warning labels or did not have secure battery compartments. ▶Watch our video to see which products were declared unsafe and hear from Catherine, our Principal Product Safety Officer, about what parents and carers can do to minimise the risks. Photosensitive seizure warning: This clip may affect viewers with photosensitivity epilepsy.