Alexo Disability Supports

Administrator/Intake Officer position available_ Part time to full time depending on skills.

About Us
Join Alexo Disability Supports, an organisation founded on the principles of to ‘protect and defend’ those who are most vulnerable and marginalised in our community. Our mission is to empoer individuals by connection them to great supports, nurturing independence and community connection. We’re anchored by our core values of compassion, innovation, integrity and a desire for excellence. We have a thriving culture that celebrates diversity and fosteres continuous growth for staff and participants.
The Role
As an all rounder this is a critical central role to our organisation. You will be responsible for:
1. general business administration
2. Invoicing and invoicing reconciliation
3. Checking for new referrals on proda
4. New participant intake and onboarding
5. Bookkeeping prior experience with xero highly desirable, (desirable but can be trained)
6. Maintenance of client digital files and information
7. Maintenance of company registers and associated documents
8. Answering the phone for the 1300 general number
9. Responding to emails
10. Creation of forms
11. Set of client files in CRM (Astalty)
12. Home risk assessments
13. Finding providers for participants and making referrals
14. Taking minutes in business meetings
15. Managing probationary and HR activities with partners
16. Commitment to ongoing training and development including NDIS specific content
17. Excellent communication and organisational skills
18. Some report writing (desirable but can be trained)
Location
Premier Business Centre
7/45 Commercial Drive, Shailer Park 4128, Qld
Salary and Benefits
Competitive salary package according to the SCHADS award. Dependent on skill level and experience.
Ongoing professional development opportunities
Supportive team environment with on the job support and training.
Apply Now
Submit your resume and cover letter via our online portal by emailing: [email protected] by the 8 February 2024.
For more information please call 1300663004 or email [email protected]
Join us
We are dedicated to creating an inclusive environment for all employees. If you’re looking to make a significant impact in our team and participants lives please apply now to Alexo Disability Supports today.

Alexo Disability Supports new art therapy studio is now open! We are accepting new clients! and are a registered provider for therapeutic supports.

Alexo Disability Supports are urgently seeking an experienced support coordinator to join our rapidly growing Team, for an immediate start. This is an ongoing role that embraces a contemporary methodology and standard of practice while working flexibly in a work/home hybrid model, with most days working from home.
We are seeking an independent contractor (responsible for your own tax and super), who will work proactively with participants by coordinating and engaging supports to ensure they are getting the most out of their NDIS plans. This role gives you the opportunity to foster and build strong relationships with participants, their families, and carers. You will identify, connect, and negotiate with providers to deliver quality outcomes and timely service whilst working closely with other external stakeholders involved in an individual's care or provision of services.
Alexo Disability Supports is a registered provider of Support coordination (level 2 and 3), Recovery Coaching and Therapeutic Supports (currently social work and counselling). We have a reputation for providing excellent outcomes for our participants. We receive referrals from a variety of sources including child safety, LAC’s, complex pathways teams and our extensive allied health network. We cover the Logan, Ipswich, Redlands and Gold Coast Areas. We have an immediate caseload and many new referrals coming our way each week so you will be able to connect with a caseload immediately. Our office is based in Shailer Park, but you can be located anywhere within our catchment area. We have a CRM that is in use for case notes, billing, and time sheets.
To be successful in this role you will have:
• Minimum of 2 years of experience in a Support Coordination role.
• Understanding of the role of Support Coordination within the NDIS framework and the interplay with broader systems (health, education, child protection, mainstream supports)
• Preferable degree qualified
• Preferable child safety experience
• Be able to articulate a clear and ethical practice framework
You will also need exceptional skills in the following areas:
• Building rapport and relationships
• Well-developed communication and interpersonal skills
• Organisation and time management
• Ability to create and manage complex stakeholder groups
• Conflict Management
• Report writing
• Ability to work in a team and independently
In addition you will need the following:
• NDIS worker screening check clearance
• A Working with Children Check
• A current driver's license and well-maintained vehicle (with comprehensive insurance)
• Completed the NDIS Quality and Safeguards Commission online Worker Orientation training module.
• Membership with your relevant professional association

If you would like to join our team then please email your application letter and current resume to: [email protected]

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Ever wondered what happens when you give some feedback to Alexo Disability Supports? Well this is straight from our complaints handling procedure. We look at this and take your feedback very seriously.

** the position has been filled***

We are looking for a part time admin person to help with billing, reconciliations and some intake work that for us is unbillable. there is a laptop provided and you can mainly work from home but have to attend our office to get training.

Alexo Disability Supports started with two people who saw a need for authentic evidence based practice and applying our combined skillsets to help NDIS participants achieve their goals. But not only this. We felt that to add in those things that are important to whole families, not just participants. Our social work and therapeutic backgrounds allows us to see clearly what is needed to help participants tell the NDIA what they need. Our policy and legislative backgrounds help us speak NDIS language to best apply

Did you know we are a registered provider? We offer Support Coordination, Recovery Coaching, Specialist Support Coordination, and therapeutic supports including social work and counselling, arts psychotherapy. We also offer supervision for social workers.

As we all take a bit of a well earned break spare a thought for all the parents that are still looking after their kids with disabilities and how they feel when there's not enough support for them. Well at Alexo Disability Supports we go the extra mile to help our participants and their families out at times like this.

https://alexodisabilitysupports.com.au/our-blog/f/this-pandemic-is-taking-a-toll

This Pandemic is taking a toll We are all tired. Tired of the constant lock downs, then tired of queues and disruptions in our supply chain. Currently it's difficult to know when the next lot of rules and changes will occur.

As we enter the Christmas season take some time to think about those with no family on Christmas for a range of reasons. At Alexo we care for all our participants and their support networks.

Hello everyone we are providing support coordination, recovery coaching, specialist support coordination and social worker services currently with counselling and arts psychotherapy in 2022.

Alexo Disability Supports updated their business hours.

Sometimes when you meet new people you need to take a leap of faith. This happens in disability supports all the time. At Alexo Disability Supports we understand that new can be scary or overwhelming at times. We've experienced those emotions ourselves and make sure we match our communication to you so that you feel more comfortable with our staff.

We have moved into our new premises. We are loving the new office. Make sure you book an appointment so we make sure we are there to see you when you drop by. We love helping our participants!

Alexo Disability Supports updated their phone number.

Alexo Disability Supports updated their address.