Lifetime Dynamics

Are you a fan of “Negotiation”?

Whether you ​directly interact with clients or simply ​need to manage ​interpersonal conflicts in ​your workplace, ​negotiation skills are vital to any role.

Here are 10 ways you can begin to implement to become a more effective negotiator

1. Rapport: Click here for more information about how to build rapport è https://bit.ly/3gRUvkN

2. Communication

3. Listening

4. Emotional Intelligence

5. Patience

6. Expectation

7. Planning

8. Adaptability

9. Congruency

10. Walk the talk

Whether you ​directly interact with clients face to face or via a phone call or you simply ​need to manage ​interpersonal conflicts in ​your workplace, ​negotiation skills are vital to any role.

Learn how to advance your negotiating abilities ​and improve your negotiation skills, here: https://bit.ly/3gRUvkN

One Big Mistake All Salespeople Make:

Improving sales and business results is really quite easy, patience and time are two helpful ingredients,

The third is communication.

Whether it be effective communication, impactful communication or relationship building communication, communication isn't necessarily about being the loudest or most talkative or thinking what you have is the only thing the client should own,

It's about being smart and knowing when to be silent and when to speak. The results are endless
1. You show your prospect / client you actually care
2. You show its not just about you
3. You come across as someone who really wants to help
4. You hear the real “Why” and get to provide the right solution
5. You prove you're an amazing listener



Always remember the meaning of “Communication” is the response we get back NOT the information we part with.

Happy Selling 😊

In your personal life or business life, success comes down to one word – Communication

You either know how to communicate or you don’t

And if you don’t, you must make it your #1 goal to learn how

Why

Your life doesn’t exist and can’t exist without other people

You pay bills, how much you pay will come down to your skills in negotiation but also how you communicate what you want across as to whether you will get it or not

So, what you want and what you end up with might be very different

Remember Communication is the response we get back

What does it mean when someone makes an agreement with you but then breaks it?

Was the message initially communicated, understood or something else,

And how will you know?

The same in sales,

Why did the person show interest initially only to pass on your product or service?

Where did it go wrong?

Here are 3 things you can do to improve your level of communication

1. Listen. Listen to what they are NOT saying NOT what you want to hear. Vital clues here

2. Use those vital clues to ask question, this is how you progress a conversation

3. Confirm. Ensure you make sure both parties are on the same page and heading in the same direction

Happy Selling 😊

Speaking in public isn't an uncommon fear and it's important to not have "conversation laryngitis" whilst speaking.
You can focus on making sure

1. Your presentation is well prepared and layered

2. That you have made some effort to know your presentation of by heart

3. That you are well rehearsed and have clear touch points to keep your audience engaged

4. Breathe. The most anxious part of speaking in public is those first few minutes when we get up there nervous as.

Being nervous is actually a good thing, as it makes us look genuine and real, it shows who we really are.

As we begin to breathe and settle into our speech, five minutes is all it takes then you’re off and running.

Happy Selling :)
Rob

How to immediately solve a problem
Answer remove all the emotions out of the equation, easy right?

Pretty much that’s all we need to do but sounds to easy

Remember the key word here is “Emotion”

And there are 2 types of emotions, one positive, one negative

To often we get caught up in the hype of it all and therefore get emotionally "Negative" connected, the result, we get stressed out and maybe even depressed

What we need to do is get emotionally disconnected

But surely, if I all I have to do is get emotionally disconnect does that mean all my problems will go away?

In a nutshell, No

Why?

Problems come into our life as a way of teaching us and help us grow, when we work out the “how” to solve the problem, they help us mature as people, allowing us to make better decisions moving forward. In business it helps us grow our business effortlessly

If we look at the problems carefully, we can probably group them as a collective, meaning they are most likely similar in nature

As an example, you may think you have a cashflow problem, however in reality you have a “Sales team” problem

Let’s look a little closer,

Problem 1: Salesperson #1 Closes 2 out of 10 sales but in reality, is quite capable of closing 4 sales out of 10

Problem 2: Salesperson #2 can do with retaining their client orders. They gain 5 new clients every month but also lose 5 client orders / transactions every month

Problem 3: Salesperson #3 sales figures remain pretty much steady with little or no growth over time, yet has the potential to substantially increase their current returns

When I speak to business owners or sales managers about their salespeople, they always say their salespeople are doing well, when in reality they have so much room for improvement.

So it’s the improvement NOT cashflow that is the problem here.

Can you understand or feel the difference in emotions when we identify the real problem as to what we thought the problem was?

One emotion is about cash flow and the struggle to meet payments on time, very stressful, the other is about seeing the opportunity a healthy emotion which gives you hope that you fix this problem and it solves another at the same time

The business owner can tend to be a little more honest as its their business, on the other hand the sales manager wants to be seen as they are doing a good job and may tend to sugar coat the situation, only to find themselves replaced down the road, wonder why?

Remember our goal, irrespective of the position we hold should really be about how to improve ourselves and get the most out of the role we play within an organisation, everything else will look after itself

So, by removing the emotions out of the equation doesn’t mean we will win every battle that comes our way, it just means we can helps ourselves deal better with the situation and potentially deliver a better outcome a much, much better outcome.

Happy selling 😊

There are only 4 objections you will ever come across in sales!

Regardless of your industry, you are going to come across nearly the same set of sales objections as everyone else.

The good news is that no matter what you're selling, objections typically fall within four categories.

The 4 categories are
1. Time
2. Money
3. Belief in us
4. Belief in themselves

Do you have a method in place on how to handle each of these objections?

Have you ever sat down and worked out why you really lost that deal?

One deal a week at 2K is 100K a year in lost revenue, multiply this by 5 salespeople and that's 500K you've missed out on.

Have you invested the time to look into this?

I'm sure you will be shocked as to how much money you are leaving on the table.

Failing to overcome objections costs businesses hundreds of thousands of dollars each year, so if you want to turn these losses into a profit get in touch with me at [email protected] and let me show you how to turn these losses into significant profits.

Happy selling 😊

Did you know every problem can be turned into an opportunity?

As professionals we are going to encounter problems, we don't want answer to, and while it's easy to ignore and look the other way, sometimes asking for guidance so all avenues are exhausted for that just in case opportunity might actually be worth its wait in gold.

Problem Solving: The Key To Business Success

Unfortunately, nearly 50% of all start-ups, businesses close their doors within their first five years.

I find that in the first 2 years of any start up, most business owners have tried to go it alone, making costly mistakes along the way that sends them backwards faster than they could ever have imagined.

Downside, they fail to see it and

Secondly, they let their EGO get in the way, thinking they only know best.

As the saying goes, “If you Fail to Plan, You Plan to Fail”

If you want to go it alone the first thing to take note of is to remember that there is no failure only feedback, so nothing personal.

You can start by focusing on improving your problem-solving skills and learning how to handle objections, this is where the success is, why because we all make mistakes and if we can rectify those mistakes we will progress and move forward and build a successful business.

One of my mentors a very smart man, once told me, “Robert, pick a topic and read all the books on it, you’ll work it out”.

But this can be very time consuming and if you are impatient or want to see results now, then this will be the slowest way to grow and succeed, you will get there, it will just take time.

The Faster solution:

Start By Learning How To Unlock 50K + In Your Business Today:

Email [email protected] and register for a No obligation 45 minute FREE chat where I will personally show you how to quickly unlock 50K+ in your business guaranteed, all I will ask you for is a signed off testimonial / case study for my book to be released at the end of this year. And you get free advertising.

(This offer is for the serious only NOT the curious)! Offer is for the first 50 takers only so you will need to be quick.

As much as we'd like to believe that face-to-face interactions have now been replaced with virtual meetings, many companies are slowly coming to realize that the digital solutions available can be ineffective if not used properly.

The following points highlight what decision-makers can do to "support enhanced virtual communication between managers and employees

Staying close even though we are not all working from the office is pivotal to ones health and wellbeing along with their results

You can start by
1. Finding the right tools for you
2. Conduct daily or regular check ins
3. Connect together outside of the workplace
4. Hold an activity where everyone is involved
5. Show interest in how people are NOT just about work
6. Encourage communication and sharing
7. Ask open ended questions

Do you use email as part of your marketing strategy?

The SVAN formula: specific, value, action-oriented, and numbers-based, formula can help make your emails stand out and have the most impact.

Learn all about this formula in the below.
1. Create a subject line that follows the "SVAN" formula:
2. Use lists in the body of the email to make it easily scannable.
3. Use parallelism.
4. Close with either a summary or clearly marked action items.

What are your thoughts?

Tip for the day:

Not sure how to negotiate in tough times?

No worries.

Step 1: Start by avoiding positional bargaining as it's a no-no when it comes to successful negotiation.

Have an awesome Australia Day, wherever you are in this great country of ours.

Want to know how to go from 2 to 5 out of 10 sales?

Download my free report and learn how to;
1. Generate more quality leads
2. Get quality presentations
3. Close more sales for higher prices guaranteed!

Click here bit.ly/3x6v84u to download

Loaded question I know, but do you want to negotiate like a pro?

Off course you do, who doesn’t?

The biggest mistake most salespeople make is they spend more time sounding interesting then interested.

So, the 1st step in the journey to “Negotiate like a Pro”, is you'll want to start asking the right questions, about them NOT you!

Keep an eye for step 2, coming soon

Over the last 20 years we have been introduced to new forms of technology, with many different formats now available it has changed business communication forever.
Here's how. Oh, and by the way, businesses need to adapt quickly, or else they'll lose market share to a competitor that better understands how!

Here are 7 ways technology has changed business communication.
1. Public relations
2. Internal Communications
3. External Communications
4. Marketing & Advertising
5. Website
6. Video conferencing
7. Social media

Are you ready to implement?

Need help?

Lifetime Dynamics
Ph: 0414 756 593
www.lifetimedynamics.com

Communication: The #1 Skill Required In Business Today
How has business communication evolved over the years?

In 2022, social media platforms will become an increasingly important part of business communication strategies. Using platforms like LinkedIn, Facebook, Instagram, and Twitter, businesses are able to converse and build relationships with prospective clients as well as continue building relationships with current clients and respond directly to their needs, views, and queries.

The communication trends that are relevant to your business will depend on its market, industry and strategic position. Pay close attention to the artificial intelligence you receive and its impact to direct your attention in the right direction, when it comes to how to communicate best to your audience in your business.

Tip: Pick one and make it your sole focus

Today I'm going to share with you some words of wisdom from one of the greatest investors of all time.

Warren Buffett

I'm going to share with you the secret of how to become filthy rich without even having to lift a finger.

Are you ready for it?

1. Be fearful when others are greedy. Whenever things are to good to be true they generally are.

2. Be greedy when others are fearful.”

There's a bit of a psychological twist around this, because you have to do opposite to what you have probably done all your life.

Good Luck!

“Communication & Technology”

Is it possible to redesign your business model of communication and the notion of influence with the use of technology? Absolutely

Here are 3 you may be familiar with;
1. Zoom chat
2. Social media
3. Emails

Whilst all are easily accessible most people in business, salespeople are NOT using them anywhere near to their full potential, therefore missing out on easy business and that low hanging fruit.

Actor, Álvaro Morte uses Instagram to communicate with his 12.5 million followers

Office equipment specialist Mitronics Corporation uses LinkedIn to communicate with its 4000 plus followers

Countless Real Estate Agents use email to highlight properties for sale and upcoming auctions

You don’t always have to be talking to someone verbally to communicate with them, sometimes just being present using technology that’s easily available can do all the communicating for you, as long as you have thought it out.

Communication is one of the key elements to the Know, Like & Trust model'.

Most know the meaning of communication is the response you get back.

I understand you may want to be heard; however, effective communication isn't necessarily about being the loudest.

Sometimes, it's about being smart and knowing when to be silent and when to speak.

If you want to learn how to implement smart intelligent ways to communicate more effectively, here are 11 ways to get you started, click here now, https://bit.ly/3HjBgfh our blog might just be what sparks your sales / business career.

How To Give Yourself The Confidence Boost You Need To Speak Up In Meetings

Being afraid to speak up in public isn't an uncommon fear, however, it's important to not have "conversation laryngitis" instead placing your focus on making sure your input is heard.

To be heard comes with stipulations and it all starts with….

Read on to find out how to give yourself more of it!
https://lnkd.in/g_me687n

Be it in your personal life or professionally, always look at every challenge that enters your path as an opportunity to something bigger and better for you that is coming your way. The fork in the road you take will determine your outcome.

As professional businesspeople, we are eventually going to encounter challenges we don't really have the answer to, not do we have to be obligated to answer, even though sometimes we feel obligated to, that is just our human instinct.

And while it's never a bad idea to look for guidance, doing it the right way is what will help you achieve overall success.

I recently wrote a piece on how to close more sales easily and effortlessly, in that piece I provide you with 10 Hot Tips you can immediately apply

You can Click here to gain immediate FREE access https://bit.ly/3J9mvx4

From the Desk of Rob Borg
Being good at problem solving is one of the main factors to developing a strong and robust business. Unfortunately, a high percentage of start-ups and business in their early stages fail within the first five years, due to their lack of understanding of what it really takes to develop and grow a business.

Focusing on improving problem solving skills, handling objections with confidence, and gaining support for your long-term mission can only help.

Here are some tips to get you started
1. Make a genuine effort to understand what the real problem is. Too many only guess and never end up knowing for sure

2. Ask questions and invest most of your time listening carefully, you never know what you may learn

3. Offer solutions that make it a Win / Win NOT about you!

Yours in Sales & Business Success

Rob
www.lifetimedynamics.com
[email protected]

From the Desk of Rob Borg
Everyone knows it is less expensive to retain a customer than it is to find a new one.

Customer retention is important for amping up your sales. Here are 7 techniques that can help you get started

1. Pro-active customer service
2. Loyalty programs
3. Onboarding
4. Retargeting
5. Community building
6. Subscription model
7. Special offers

Achieving results happen when you have a clear vision and set goals.

Setting goals can lead you to the future of your dream. Do you set goals and follow through? How can you achieve it?

If one of your goals moving forward is to improve your overall health and well being you can start here https://bit.ly/3DHHhzX

From the Desk of Rob Borg

Did you know that you need to project and radiate confidence to gain credibility and make a strong first impression?

If you struggle with this there is a solution and it can be practiced and improved over time so you can master it and become an expert.

Here are some helpful tips to get you started
- Note down what you’re good at
- Note down what you do well
- Note down what needs improving

You will find that #1 & #2 will most likely out way #3, so as a starting point this is one simple way you can confirm to yourself that you're actually already there, most likely the opposite to what you were thinking.

And even if #3 outweighed #1 & #2, you will still have some items on the list that hold you in high regards, all you have to do now is challenge yourself to add more to that list.

Go For It!

Good or Exceptional?

One of the most challenging aspects of sales is objections.

The ability to put yourself in your customer's shoes is essential to tackling objections.

Knowing their (I/R) Internal Rep system will make huge inroads to get past an objection and to that all important finishing line.

If the customer can feel and know that you have what they want, and you can relay this to them in a way that helps them understand and can easily build trust with you, you will go along way from being a good salesperson to an exceptional one.

You want to work smarter, not harder.

Improving your communication skills can be done with ease if you know where to start.

Here are 7 skills you can implement right away to help you become a more effective communicator.

Be an active listener
Ask effective questions
Understand and know your audience
Listen to Non-Verbal communication
Communicate with impact
Begin & end powerfully
Timing is everything