Senior Helpers Far North Queensland

Senior Helpers Far North Queensland

Giving specialise care with dignity, compassion and respect .

We provide a wide range of health and social services with person-centred values include individual plans, client rights, privacy, choice, independence, and partnership.

18/07/2024

We're taking a day off to let our taste buds recover from the dagwood dog and fairy floss fest. Close show day Friday and back to normal on Monday!

09/07/2024

Happy Social Wellness Month!

This July, we're excited to bring you a 5-week plan of action to boost your social wellness and strengthen your connections. Here are the weekly activities:

šŸ“ž Week 1: Call a friend or family member you haven't heard from in a while.

šŸ“š Week 2: Go to an event at your local library.

šŸ’Œ Week 3: Send three friends or family members nice notes on social media.

ā˜• Week 4: Go to lunch or coffee with a friend or family member.

šŸ” Week 5: Go to an event at your local senior center, community center, or church.

Let's make this month about building meaningful connections and enhancing our social well-being together!

12/05/2024

Happy Mothers Day to all the amazing mothers out there. We here at Senior Helpers Far North Queensland hope you have an awesome day..

24/04/2024
25/03/2024

HCP / NDIS Funding Coordinator
About Us
Senior Helpers is a growing, family owned and operated business, based in the specular city of Cairns, FNQ.
Senior Helpers also offer support and assistance to 13 other offices in the Senior Helpers franchise around Australia. We are looking for an experienced financial coordinator to assist in the following.
We have an exciting opportunity for a HCP/NDIS Funding Coordinator to join our growing national team. This is an exciting time to join us, as we embark on an ambitious growth strategy across the business which will enable us to provide the highest quality in-home care in aged and disability supports to a wider community.
About the Role
We are seeking a highly motivated, confident, and competent HCP/NDIS Funding Coordinator with key knowledge of both Home Care Package and NDIS funding. As we grow, we require a person who can easily adapt to changing environments and build relationships, manage client budgets and identify and mitigate risks.
Reporting to the Managing Directors, the HCP/NDIS Funding Coordinator will have the following responsibilities:
Ensure the quality and accuracy of data used or entered into Aged Care Provider Portal and NDIS Myplace Provider Portal payment systems
Clear and accurate record keeping of information
Ensure all clients expenditure meets the Home Care Package guidelines
Preparation & analysis of Home Care Package monthly claim
Prepare Home Care package purchases for payment, claiming and reconciling
Prepare and provide HCP clients with monthly budget statements in a timely fashion
Register new HCP clients via submitting ACERs via online claiming
Register HCP clients leave, departures and supplement requests via Aged Care Provider Portal
Comprehensively and within set timelines, exit a HCP client successfully
Ensure all HCP client data in Visual Care management system is current and correct
Build a solid and open working relationship with our Case Managers and Finance team
Create new service bookings matching the participants Schedule of Services in NDIS Myplace Provider Portal in a timely fashion
Create payment requests in NDIS Myplace Provider Portal fortnightly and reconcile in Xero
Assist Case Managers in preparing NDIS service quotes, utilising the correct NDIS service codes
Participate in updating policies and procedures and approved provider self-audits
Create monthly finance reports for Finance Manager and Directors
About You
Our ideal candidate will have:
Advanced knowledge of Aged Care Home Care Packages
Advanced knowledge NDIS Pricing Arrangements and Pricing Limits
Solid understanding of both Aged Care Quality Standards and NDIS guidelines beyond simple compliance
Ongoing knowledge of both Aged Care and Disability sector legislation and impacts on funding
Advanced knowledge of NDIS claiming and invoicing processes
Advanced knowledge of Aged Care Provider Portal and My Aged Care Provider Portal
Strong knowledge of financial processes and funding requirements for service provisions
Proficiency with MS Office suite, especially excel
Intermediate Xero accounting software user
Solid DEXT Prepare accounting software user
Demonstrates a high level of adherence to compliance and statutory obligations
Capability to set and meet strict timelines and standards
Excellent attention to detail, analysis and problem solving skills
Excellent presentation and communication skills
Ability to build relationships with key stakeholders
Experience collecting, analysing data and extract insights that support strategic and operational decision-making
Job Type: Full-time
Salary: $45.00 ā€“ $55.00 per hour
Expected hours: 38 per week
Schedule: 8 hour shift
Work Location: In person

Call now to connect with business.

25/03/2024

Clinical Continence Nurse
Job description
Senior Helpers Far North Queensland is a growing, family owned, home community organisation providing a variety of government-funded services to the communities of Cairns and the Far North. We are looking for experienced Registered Nurses to join our team of professionals to specialise in continence assessments for both aged and NDIS clients.
What we are looking for:
Conduct in-depth continence assessments, writing reports and recommendations
Advocate for clients to ensure their rights.
Follow the relevant policies and procedures of Senior Helpers Far North Queensland
REQUIREMENTS
* Current registration with AHPRA, (Degree in Nursing and at least 2 yearā€™s post-graduate experience)
* Unrestricted driversā€™ license
* Current Working with Vulnerable Personsā€™ Card
* Current First Aid and CPR
* Experience in the community completing continence assessments
WHAT WE OFFER
Flexible working hours, Monday to Friday (No weekend work)
Cairns, Cassowary Coast and the surrounding tablelands will be your office
Working with a supportive and dynamic team
Job Type: Casual
Salary: From $49.00 per hour
Benefits: Travel reimbursement
Day range: Monday to Friday
Shift: Day shift
email : [email protected]

13/03/2024

Senior Helpers Far North Queensland will be at Earlville Shopping Centre today to assist anyone with questions regarding aged care.. come say hello to our friendly staff.

Photos from Senior Helpers Far North Queensland's post 04/03/2024

Myth or fact? As we age, our nutrition needs to evolve. šŸ½ļø There are many misconceptions when it comes to proper senior nutrition. Swipe to see what's true and what's a myth!

Far North Queensland - Senior Helpers Australia 23/02/2024

Home Care, Only Better.

Senior Helpers Far North Queensland is dedicated to providing compatible, compassionate in-home care that makes a real difference in peopleā€™s lives. Our goal is to support our clients in their wish to remain happy and healthy, in their own homes.

Our Support Workers are highly qualified and trained in our industry-leading programs like the Senior Helpersā€™ Senior GemsĀ®, Parkinsonā€™s Care and Multiple Sclerosis Care programs. We believe in putting people first, and above all we respect your decision to welcome us into your home.

Your health and happiness is our priority, and we respect your decision to remain in your own home. Our care services are designed to be adapted to your specific needs and home.

With so many different types of aged care and disability care options available to you, it can be difficult to know where to start. At Senior Helpers Far North Queensland, weā€™ve helped connect thousands of families with access to dependable, compatible care. Weā€™re here to help you navigate this journey.

Far North Queensland - Senior Helpers Australia Senior Helpers Far North Queensland is dedicated to providing compatible, compassionate in-home care that makes a real difference in peopleā€™s lives. Our goal is to support our clients in their wish to remain happy and healthy, in their own homes.

Far North Queensland - Senior Helpers Australia 23/02/2024

Home Care Worker Home Care and Disability

Are you looking for a job in which you can help the elderly in their twilight years or adults with disabilities live comfortably in their own homes with your support and guidance. We are currently looking for caring, compassionate, dependable and skilled individuals to provide in-home community care.
Daily activities typically include:
Personal Cares- Helping with showering and incontinence
Companionship
Meal preparation
Activities of daily living
Light housekeeping
Transportation
Shopping assistance
and much, much more
Qualifications:
A Certificate III in Individual Support (aged care, home & community care, disability)
National Police Certificate
NDIS Screening Card
Working with Vulnerable Personā€™s Card (Bluecard)
Current Senior First Aid & CPR
Drivers Licence
Live in Cairns or surrounding area
The Benefits of working with Senior Helpers Far North Queensland
If youā€™re warm, enthusiastic, positive and compassionate with experience working with seniors or adults with disabilities, then Senior Helpers could be perfect for you.
We offer Award fortnightly wages plus paid KMā€™s and a rewarding environment where your employer values the work you do. Youā€™ll get:
Flexible schedules: We offer day, evening, night, weekend and live-in (24 hour) assignments.
One-on-one Care: Each of our staff work with just one client at a time. That way you can get to know your client and build a genuine relationship.
Ongoing Staff Development: You will have access to courses and programs to review and build your skills but also develop new knowledge and skills for specific clients.
If this sounds like a company you would like to grow with, we would love to hear from you!
Job Type: Casual
Salary: $32.73 ā€“ $72.00 per hour
Expected hours: 2 ā€“ 38 per week
Benefits: Professional development assistance, Travel reimbursement
Schedule: Afternoon shift, Evening shift, Morning shift, Night shift
Rotating roster
Supplemental pay types: Penalty rates
Application Question(s):
Do you live in Cairns or the surrounding area?
Experience: Personal Care: 1 year (Preferred)
Language: Fluent English (Required)
Licence/Certification: Cert III (Required)
Work Location: Cairns and Far North

Far North Queensland - Senior Helpers Australia Senior Helpers Far North Queensland is dedicated to providing compatible, compassionate in-home care that makes a real difference in peopleā€™s lives. Our goal is to support our clients in their wish to remain happy and healthy, in their own homes.

14/02/2024

It is with the greatest pleasure that Senior Helpers Far North Queensland can reveal that our amazing, wonderful, kind, hardworking nurse Angie has been nominated for HESTA Australian & Midwifery Awards "Nurse of the Year 2024". Please help us in congratulating Angie.....

06/02/2024

A bitter sweet goodby to our wonderdul Case Manager, Tammy. We wish you all the best in your new position. Thank you for your time with us we have enjoyed every minute and our clients as well as all our staff will miss you.

05/02/2024

Thanks Star 102.7 Cairns šŸ˜Senior Helpers Far North Queensland is very grateful for our yummy morning tea this morning. A big thank you to My Little Bakehouse Cairns. šŸ„žšŸ§šŸ©šŸ„§

My Little Bakehouseā€™s 1st Workplace of the Week Winners!! ā­ļø

Congratulations to the team at Senior Helpers Far North Queensland for winning a Workplace of the Week morning tea! šŸ„ŖšŸŽ‚

Register your workplace to win next weeks morning tea here.

https://www.star1027.com.au/win/workplace-of-the-week-2/

My Little Bakehouse, the best cakes, pies and morning tea.

23/01/2024

Did you know that Home Care Packages are assigned to people - not providers? We provide a mix of Home Care Package services to meet a range of client-lead needs, from basic to high care.

Our team navigate the support options available to you - whether it be skin care, continence care, mobility support or clinical care - and match you right down to the personalised Support Worker that will be supporting you to enjoy living independently.

As a trusted provider, our Senior Helpers Far North Queensland team really listen and are happy to answer your questions, so we can provide you with as little or as much help as needed from our range of tailored, in-home care.

To find out more call us for a free no obligation chat today 4281 6816

Photos from Senior Helpers Far North Queensland's post 17/11/2023

Senior Helpers Far North Queensland would like to wish all our amazing staff a wonderful Christmas. Thank you for all your hard work in the past year. We know without you all we would be lost so thank you for all your hard work. Congratulations to our 5 staff who won the lucky door prizes. Jonathan and Kylie are very grateful šŸ™

11/11/2023

Today, as we should every day, remember those who volunteered, sacrificed, served, fought, and died, for our freedom. We thank you, and we salute you as we salute those who made the ultimate sacrifice for our freedom. We will never forget. We will remember you.

Photos from Senior Helpers Far North Queensland's post 04/11/2023

Senior Helpers Far North Queensland Cassowary Coast Christmas Party 2023. Congratulations to our 4 winners of the lucky door prizes. Thank you to all our amazing staff. Here's to a great year in 2024.

29/08/2023

Our wonderful Operations Manager Ruth and our Innisfail Manager Leanne. Will be at the NDIS Expo today at the Pier. Come on down and say hello.

14/08/2023

Senior Helpers Far North Queensland would like to wish our Manager in Innisfail, Leanne, a wonderful Birthday. We all hope you have an amazing day. From all of us "Happy Birthday" šŸ„³šŸ°šŸ’

09/08/2023

A big happy Birthday to our amazing boss man, šŸŽ‚šŸŽšŸŽ‰ Jonathan.... from all the staff at Senior Helpers Far North Queensland

Photos from Senior Helpers Far North Queensland's post 08/08/2023

They say Nurses are the heart of healthcare. We at Senior Helpers North Queensland could not agree more. Angie and Sharyn are our heart. ā¤ļø

13/07/2023

Biggest Happy July Birthday's to our Senior Helpers Far North Queensland staff. Hoping your birthday brings you many happy reasons to celebrate.
Darren D, Nicholle H, Angelika J, Tarquin F, Denise H and Fiona S.

10/07/2023

The Flu season is upon us! Did you know that people 65 years and older are at higher risk of developing flu complications compared to young adults? The best way to protect our seniors is to encourage them to get the Flu vaccine. For more information about the importance of immunization for seniors, ask your local pharmacy.

10/07/2023

When you are caring for a loved one, it is important to make sure that you are not neglecting your own health. Senior Helpers Far North Queensland's Respite Care Services can be of assistance. Our caregivers enable your loved one to comfortably remain in their own home, while providing you with a much needed interval of rest or relief. To learn more about our Respite Care Services call 42816816.

08/07/2023

When a caregiver comes into the home to help with personal care tasks such as bathing and dressing, it is important that your loved one feels comfortable with the person assisting them. Senior Helpers Far North Queensland ensures that every client is matched with a caregiver that fits their needs, lifestyle, and personality to make the transition easier. Here are 5 tips for helping seniors adjust to a new caregiver!

07/07/2023

Have you ever thought about being a caregiver and providing essential care to those in need? Caregiving is a personally rewarding career that takes dedication and determination. At Senior Helpers Far North Queensland, we are here to help you achieve your caregiving dreams while rewarding you for your hard work. If youā€™re interested in joining our amazing team call 42816816 or email [email protected] for details.

06/07/2023

We understand the challenges that your loved ones may have with day-to-day activities and we are here to help your loved ones age in place comfortably. Our personal care services include meal planning, bathing assistance, medication reminders, and diet monitoring. To learn more about how Senior Helpers Far North Queensland can provide your loves ones with the quality care they need, call 42816816.

05/07/2023

After the holidays it can be challenging seeing loved ones alone and struggling as they age. At Senior Helpers Far North Queensland, we provide exemplary companion care to help improve the health and well-being of your loved ones. We respect that seniors enjoy their independence but may need some additional assistance at times. If you would like some assistance with companion care for your loved one call us on 42816816.

04/07/2023

Taking care of yourself mentally and physically is crucial to living a healthy lifestyle. As we age, it can become harder to put in place healthy habits, and that's why Senior Helpers Far North Queensland is here with ways to keep a lifestyle that will benefit your loved ones.

03/07/2023

Reducing stressors in your life is not always the easiest thing to do. Managing your stress while living with Parkinson's is essential because these psychological issues can exacerbate symptoms. These techniques can be a great way to relieve stress.

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Did you know that Home Care Packages are assigned to people - not providers? We provide a mix of Home Care Package servi...

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Opening Hours

Monday 08:30 - 17:00
Tuesday 08:30 - 17:00
Wednesday 08:30 - 17:00
Thursday 08:30 - 17:00
Friday 08:30 - 17:00