The Specialty Food Shop

We are looking for an Order Fulfillment Clerk 📦

In this role, you would be responsible for fulfilling customers’ orders. This includes picking, packing, receiving and shipping medical supplies, specialized nutritional goods and allergen-friendly, gluten-free goodies to our customers across Canada.

Specialty Food Shop is owned and operated by and all proceeds support patient care. When you join SickKids, you become part of our community.

If you or someone you know would be perfect for this role, tap the link in our bio to learn more and apply!

Posting close date 📅 is March 16th at 11:59pm.

Check out these fun arrivals that just hit the shelves at Specialty Food Shop last week 🎉

💜 Katz Gluten Free - Desserts
💜 Frankie's Organic - Puffs
💜 Awake - Caffeine Chocolate Bites

Tap the link in our bio to shop online!

Some fun new savoury items just hit the shelves at Specialty Food Shop 🎉

💜 The Plant-It Food Co. - Meals
💜 Moon Cheese
💜 Chickapea Pasta - One Pot Meals

Tap the link in our bio to shop online!

It's feeding tube awareness week from February 5th to February 9th, 2024!

As a little thank you to our enteral feeding shoppers, we are offering $10 OFF a $75 purchase of enteral feeding supplies.

Use code: FTAW$10OFF$75 at checkout.

Deal is available online only!

Perfect for Valentine's Day 💞

Buy 2 Get 1 50% OFF for select Healthy & Beauty products.

Check out our Health & Beauty section in-store or online to take advantage of this promo.

Make sure to use code: VDAY%OFF at checkout!

Some fun new snacks just hit the shelves at Specialty Food Shop 🎉

💜 Heavenly Hunks
💜 IWON protein crisps
💜 Legendary protein chips

Tap the link in our bio to shop online!

Happy December ❄️

As a thank you to our amazing customers, we’re offering free shipping on an order placed anytime before Dec. 31.

Just use the code FREESHIPDEC at checkout to redeem 💜 tap the link in our bio to shop online!

The holidays are here ❄️

Check out our seasonal products to bring a little cheer to the final stretch of the year! Lots of and allergen-friendly goodies to go around.

Shop online at the link in our bio 💜

’Tis the season 🎀

Specialty Food Shop’s shelves are looking pretty festive these days. Shop our new seasonal goodies in-store or online at specialtyfoodshop.ca

Tap the link in our bio to check out what’s new and start getting into the holiday spirit ❄️

New goodies in stock 🎉

Swipe to see the latest additions to Specialty Food Shop’s lineup.

Don’t forget to shop online to take advantage of some major discounts for the whole month of November!

Tap the link in our bio & add these snacks to your cart 💜

A gift for our online customers this month 🎁

For the month of November, shop online for all your favourite Specialty Food Shop products and get major savings!

💜 take 10% off your order of $75
💜 take 20% off your order of $150
💜 take 50% off your order of $350

Offer is valid now! Expires Thursday, Nov. 30.

Online only.

Tap the link in our bio to shop online! See you there… 👋

🐝🐝 we’re busy bees today 🐝🐝

Happy Halloween from the Specialty Food Shop team!

Don’t forget to shop for all your favourite allergen-friendly candy & chocolate just in time for your spooky festivities 🕸️

Shop online at the link in our bio 💜

It’s getting spooky here at Specialty Food Shop 🕸️🎃🍫🦇

Shop all your favourite gluten-free & allergen-friendly treats just in time for Halloween!

Tap the link in our bio to shop on our new website 💜

Now hiring! Join the Specialty Food Shop team 💜

We are looking for an Order Fulfillment Clerk 📦

In this role, you would be responsible for fulfilling customers’ orders. This includes picking, packing, receiving and shipping medical supplies, specialized nutritional goods and allergen-friendly, gluten-free goodies to our customers across Canada.

Specialty Food Shop is owned and operated by and all proceeds support patient care. When you join SickKids, you become part of our community.

If you or someone you know would be perfect for this role, tap the link in our bio to learn more and apply!

Join on Thursday, Sept. 28 at 6 p.m. for Family Night!
 
Meet & mingle with families of children with tubes at the free virtual event, hosted on Zoom.
 
Tap the link in our bio or scan the QR code to register for the event 💜

Don’t forget to check out Specialty Food Shop’s new website and take advantage of our launch sale!

Take 10% off your order of $25 or more. On now until Sept. 15. Happy shopping 💜

It’s finally here! Specialty Food Shop’s new website has launched 🚀
 
How to sign in:
 
🛍️ If you have been shopping with us over the last two months and have been receiving emails, you likely already have an account set up for the new website through your email. Test it out by clicking “Sign in” at the top right corner and entering your email address.  
 
🔐 There are no passwords with our new site. To sign in, you will be given a one-time six-digit code via email every time you sign in to verify your account.  
 
💌 If you aren’t sure if you have an account, please reach out to us via email at [email protected] and we will be happy to confirm.  
 
💜 Regular customers who do not yet have an account can go ahead and create one using their email. However, if you are a metabolic customer or a cystic fibrosis customer, you will need Specialty Food Shop to set up your account for you. Please reach out to us so we can get you all set up!  
 
We’re so excited for you to see the new site. Tap the link in our bio to explore. Let us know what you think! 🎉

What’s the update on Specialty Food Shop’s website? 🔍

It’s been a long time coming, but the end is finally in sight. The Specialty Food Shop team has been hard at work building a brand-new website for the past few months and it’s just about ready to go live! It’s been a tough journey and we know it’s been challenging for both customers and staff. Thank you to our incredible community for your patience.

We’ll be keeping you all updated as soon as we have new information regarding the new website, so be sure to stay tuned! Sign up for our enewsletter at the link in our bio for more updates.

In the meantime, head to specialtyfoodshop.ca to see our fresh new look 💜

We’re hiring 💜
 
Join the Specialty Food Shop team! We’re looking for a Retail to provide excellent customer service and sound nutrition advice within their scope of knowledge & training.  
  
Our dynamic team assembles orders to be shipped from the warehouse to customers all across Canada, manages questions in the call centre, provides exceptional customer service and replenishes shelves with the essentials.  
  
Specialty Food Shop is owned and operated by  and all proceeds support patient care. When you join SickKids, you become part of our community.  
  
Go to the link in our bio to learn more and apply online! Applications will be accepted until August 5.

Some Specialty Food Shop suppliers are experiencing unprecedented supply-chain issues, which has led to shortages in some of our low protein food products.  
 
Swipe ➡️ to ready Cambrooke’s letter regarding the shortage of their products.  
 
We’re working with our suppliers to get these products restocked as soon as we can.  
 
During this time, you can plan ahead by placing an order for the low protein foods you know you will be requiring in the near future. If these products don’t arrive with your delivery or in the amounts that you requested, it is because they are in short supply with our suppliers. 
 
If you have a question about a specific item not arriving with your shipment, please contact us for more information!  
 
Thank you for your patience & understanding 💜

Join the Specialty Food Shop team 💜 We’re looking for a Retail to provide excellent customer service and sound nutrition advice within their scope of knowledge & training.

Our dynamic team assembles orders to be shipped from the warehouse to customers all across Canada, manages questions in the call centre, provides exceptional customer service and replenishes shelves with the essentials.

Specialty Food Shop is owned and operated by and all proceeds support patient care. When you join SickKids, you become part of our community.

Tap the link in our bio to learn more and apply online! Applications will be accepted until May 7.

In construction: new website for Specialty Food Shop 🚜

It has been a long three months, and the journey continues. The website for Specialty Food Shop, was proactively taken down by SickKids in response to potential unusual activity in December 2022. Three months later and our website is still unavailable — and our previous website platform will not be returning.
We have been working hard to build a new website, but this takes time. We thank you for your ongoing support and patience through this process 💜

Our new website doesn’t have an ETA at this time, but we’ll be sure to keep you in the loop with any updates.

In the meantime, tap the link in our bio for more information on how to place orders while our new website goes through construction.

Spring is finally in the air and that means it’s almost time to start devouring chocolate shaped like bunnies and eggs 🌷🐰🥚

Stock up on allergen-friendly, vegan and gluten-free Easter goodies at Specialty Food Shop.  

Please keep in mind our website is still currently unavailable — head to our link in bio to fill out an order request form to get your hands on these sweet treats. We ship all across Canada, so you don’t even need to step outside! While supplies last. 

Check out our new products:

• No Whey Foods Jake the Milkless Easter Bunny 
• No Whey Foods Mini Cream Veggs 
• Yum Earth Easter Gummies, Pops & Giggles 

Free from milk, gluten, nuts, soy, artificial colours & flavours and (despite the egg-like shape) eggs!  

✨Allow us to reintroduce Specialty Food Shop! Hello to our new (and long-time!) followers!

Owned and operated by , we support children, youth and adults as they follow special diets, such as allergen-free and/or gluten-free diets. Our shop offers everyday essentials — from enteral feeding supplies, medical foods, allergen- and gluten-free snacks, infant formulas, meal replacements and more.

📍From the basement warehouse to the brick-and-mortar store, and call centre on the main level of the hospital, you'll find our small & mighty team of nutrition associates, order fulfillment clerks and the diet technician who are committed to delivering . Together, they champion excellence in customer care; field general product inquiries; expertly pick & assemble orders for delivery across Canada; and replenish shelves with carefully curated goods.

🔗Click the link in our bio for helpful information about ordering from our shop, especially while our website is unavailable. And please say hello to our team by commenting with a 👋🏽 below!

While our website is currently unavailable, we’re introducing an ✨ORDER REQUEST FORM ✨. Rather than typing an email, waiting on the phone or leaving a voicemail, you now have the convenient option of filling out an online form. 
 
Whether you’re looking for tube feeding equipment, formula or low protein goods, you can place your request through our online form. Please wait for order confirmation. We’ll be in touch to verify your order, pricing (including any shipping rates that may apply, if you've requested delivery) and payment. 
 
Swipe ➡️ to learn more about the different options to place your order requests. And tap the link in bio to view the online order request form! 
 
Thank you for your understanding and patience. 

ℹ️
The website for Specialty Food Shop, operated by , has been temporarily unavailable as of 9 p.m. ET on Friday, Dec. 30. Our teams are working to bring the site back online as soon as possible. The full statement is available in our link in bio.

Did you know Specialty Food Shop orders are fulfilled in our warehouse, located within ? From picking orders to packing and shipping, every package is carefully prepared by our team. 👋🏽

Thanks for choosing Specialty Food Shop for . In addition to those with common food allergies, we proudly serve children, teens and adults with special dietary needs for dysphagia (also known as swallowing problems), energy-boosting needs, inherited metabolic disorders, cystic fibrosis and those requiring assistive feeding devices. 

The website for Specialty Food Shop, operated by , has been temporarily unavailable as of 9 p.m. ET on Friday, Dec. 30. The full statement is available in our link in bio.

📞 Our phone lines are back up and running. We appreciate your patience and understanding as our team has been receiving a higher volume of inquiries than usual.

📧As our phone lines may be busy and we may not be able to immediately answer your call, please email us at [email protected] if possible, and we will get back to you within one business day. Include details such as the product, quantities, pick-up/delivery timing and tracking number (if you have one).

we’ve also posted the answers to the most Frequently Asked Questions on our website? Visit our FAQs through the link in our bio or follow this link: https://www.specialtyfoodshop.ca/Content-Pages/Can-We-Help/FAQ-s

✨ ⁠From the retail shop, to the medical supplies counter, to the call centre & our warehouse, our team at Specialty Food Shop wants to thank our customers for your continued support. Thanks for choosing us for ! ✨ ⁠

Wishing everyone a wonderful year ahead in 2023! Visit our link in bio for holiday hours and more.