Shadow Internet

Fibre optic network expansion in Provost! We are expanding our 100% fibre optic network coverage in Provost in the highlighted area of the map below. Construction crews will begin installing conduits underground in the back alley beginning the middle of August. Existing Shadow Internet customers in the area will be upgraded to fibre at no cost. Not a Shadow Internet customer? Sign up and view plan speeds at https://shadowinternet.ca Free installation now available across our entire fibre network!

Update: This issue is resolved, and internet services are up and running again

We are experiencing a network wide outage due to a problem with our upstream fiber provider. They are working on the problem, but do not currently have an estimated time of repair.

8:00AM update: the provider has dispatched a crew to investigate and repair a possible fiber optic line that has been cut. No eta on repair

10:20AM: we believe this outage affects a large portion of our provider's customers east of Edmonton. They continue to work on repairs

12:45PM: a fiber line between Sherwood Park and Lamont is broken, and a technician from our upstream provider is on their way to find the break. No estimated repair time, but we are guessing the outage will continue into this evening or overnight

4:25PM: our provider has deployed more resources to find and fix the issue, but still no estimated repair time. Restoration may take until tomorrow morning or later

6:51PM: the fault has been located with extensive damage to the fiber optic cable. Repair crews are assessing the damage, but no eta on restoration. The outage may continue into tomorrow

12:42AM: connectivity partially restored as of 11:36PM. Limited bandwidth available causing slow speeds/timeouts/packet loss

2:00AM: internet services are back online

Fiber optic construction has begun! Sign up on our website https://shadowinternet.ca to get a free installation when we pass by your house! (regular $250 installation fee)

Fiber optic internet is coming to Provost!

We are expanding our network to offer fiber to the home service in Provost starting in Summer 2022. Fiber internet is the latest internet technology with the fastest speeds, lowest latency, and high reliability.

To learn more, and to reserve your installation, visit our website: shadowinternet.ca
We will also be at the Agri-Day & Trade Show tomorrow (Friday April 8th) at Crescent Point Place from 10-8 pm.

Areas with the most signups will be built out first, so if you're interested, select a plan and fill out the form on our website so we know where to build next! Our wireless customers are automatically enrolled for fiber and will be upgraded when fiber is brought to each neighbourhood.

https://shadowinternet.ca

Free public WiFi at Crescent Point Place!

Shadow Internet will be at the Community Awareness night on Monday September 9 from 7-9 pm. Come visit us to learn more about internet, wifi speeds etc. We are happy to answer your questions.

Our current wireless coverage

More details: https://shadowinternet.ca

Shadow Internet updated their website address.