Griffins Grading

Hey guys 👋

Just a reminder

When we update the trackers to say items have arrived back at Griffins: if your items are in the submissions that have returned we will contact you! There's no need to message / email us to ask if your items are there.

You all provided us with contact details upon submitting your items so we can reach out to you via those or we can track you down via social media and such :)

We have to manage and use our time wisely and returns will continue to take priority over all else therefore we must prioritise sorting and connecting returns with owners as opposed to replying to such emails / messages

We understand it's exciting getting your returns but rest assured you will be contacted!

Have a great day everyone 🥳

Hey everyone 👋

We've had a busy week / weekend sorting returns in all shapes and sizes! Most will be back with owners this week 🥳

The website will be updated this evening with all the lastest status' of all orders and we'll be catching up on all emails and messages We've missed over the last few days

We apologise for any delayed responses - returns took the top priority spot over the weekend so we can at long last reunite cards and comics with owners 🥳

Also - anyone going to the Northwestcardshow this weekend? 👀 we are not vending but a couple of us will be floating about the crowds and supporting the other businesses that are attending by making a few cheeky purchases! See you's there!

Congratulations to Austin on the Pokemon cup win 🏆

40 players in total 🥳

https://www.facebook.com/61551789587522/posts/122139806030059652/

Thank you to everyone who came out to the pokemon cup yesterday.

40 players took part, well done to Austin on the win

One of our favourite returns from the most recent batch of regular submissions!

One Piece Regional Champions - Top 16 🏆 in a solid PSA10 🥳

Congratulations to the owner!

Hey everyone!

Just a quick FYI - Phil is out of the country currently for a family matter however business as usual with grading!

All subs / returns are being dealt with via Ed at the shop and Phil has his laptop with him so will continue to work remotely however just be advised due to time difference there may be delays in responses to emails / messages

Have a great day everyone 😀

What better way to follow up the returns at the start of the year than with... MORE returns 🥳🥳

**WE WILL CONTACT YOU IF YOU HAVE RETURNS - PLEASE DON'T MESSAGE ASKING IF THEY ARE YOUR'S AS WE WILL DEFINITELY REACH OUT IF THEY ARE**

Things seem to be picking up pace at the moment and looks like our shipping issues have come to an end (fingers crossed)

Please bare with us while we sort through all the items and prepare for dispatch back to owners 👏

After constantly hounding to get cards simply dispatched back to us with dozens of emails / phone calls and many MANY hours committed...

Our very own Phil received the lowest overall grades average out of everyone in the submissions

Everyone laugh at Phil! 🤣🤣

Another all-nighter spent at the sorting facility getting slabs ready for dispatch and a busy day ahead today!

What better way to start 2024 than with some nice juicy returns 😍😍

This is the first lot to arrive with another lot on the way!

**YOU WILL BE CONTACTED DIRECTLY IF YOUR CARDS HAVE RETURNED. PLEASE DO NOT MESSAGE ASKING IF THEY ARE YOUR CARDS AS WE WILL LET YOU KNOW IF THEY ARE**

We are also still catching up on replying to all emails and messages while the internet was down. If you have messaged / emailed please be aware we are on it and we will be back with you as soon as we can.

Once we've completed the backlog of emails / messages we will continue with emails regarding upcharges on submissions pending return as well as invoices for last months submissions.

We have paid all upcharges upfront to avoid delays so please get those emails responded to ASAP so we can get cards returned to owners.

Thanks again for your patience 🙏 things are starting to move forward at last!

Good morning everyone!

Just a quick note - the internet is currently down around our sorting office area so please bare with us responding to everyone

Have a great Monday!

HAPPY NEW YEAR EVERYONE 🥳

Many many thanks to all those using our services over the past 4+ years as we continue to grow and the demand for our services continues to increase - we couldn't do what we do without the support of you all!

We closed out 2023 after a year packed with ups and downs as we continue to adapt to the increase of items coming through our doors!

Please remember that although we are currently experiencing unexpected delays (which we've been dealing with while "closed" over the festive period - stay tuned!) That you are not just paying for speed of service but for many other things such as:
- we are the longest serving active middleman service in the UK
- we have the safest facilities in the UK with our on-site bank vault and additional security measures
- we are drawn from a combined 10+ years of experience in grading both personally and as a service provider
- we were the first to supply a drop off in-store service (check out Griffins Gaming Birmingham while you're here 👀)
- plus much much more

To kick off 2024:

We've made some changes on the behind the scenes end to free up more time which will allow us to provide much more consistent / regular updates including website, Facebook and instagram as well as quicker response times and more posts via our socials.

We will be opening a "trade to grade" service very shortly allowing you to trade your unwanted cards for grading credit to grade those hits 🥳

**all emails / messages sent to us over the festive period will be responded to in the coming days**

We look forward to seeing all the christmas hits coming through the doors this coming week 👀

Hey everyone just another quick update!

Batch 3 of returns is now back with customers and batch 4 was dispatched on Saturday

Over the weekend... I've ran out of boxes 🤦😅 just due to the incredible amount of returns at once!

So batch 5 is being dispatched this morning however I've had to improvise with the packaging so please don't be alarmed if your returns package looks different to how it normally does!

Slabs are still safe and sound and very well protected - just in different packages

Thank you 😊

Morning everyone 😊

Following on from the previous post - the 2nd batch of returns has now arrived with customers and the 3rd batch has been dispatched this morning!

Please be patient with us as we clear through these slabs but rest assured they will be returned to you as soon as humanly possible

Once we've finished dealing with the literal mountains of returns we'll be chasing the upcharges for the next lot of pending returns. We have already paid for these upfront so now just waiting on them to be shipped.

We will attempt to get the website all upto date this evening / tomorrow. The returns have understandably taken priority over everything else.

Thank you all for your patience!

Hi everyone ☺️

Just a little update as we've been quite quiet for a while now so just wanted to let everyone know what's been happening this end

So we had an issue with our PSA order forms where a number was auto-populating into one of the boxes and we didn't realise this was happening. So when our orders got to the shipping stage it couldn't proceed because their system didn't know what to do with this random number.

We didn't pick up on this and neither did PSA so orders were just sitting there awaiting to be shipped.

After dozens of emails and phone calls we finally identified the issue and resolved it ASAP.

On late Tuesday afternoon last week we had not one, not two, but SEVEN orders arrive with us all at once. We've also received upcharges for a further 2 orders since then which we've paid upfront so as to not cause any more delays. We spent the next 3 working days sorting these slabs and getting them prepped for shipping back to owners ASAP and the first two batches of returns have been dispatched with the first lot already arriving back with customers.

We have prioritised these orders over our social medias and updating the website so all concentration are on these orders with the oldest one's taking priority.

We will continue to pack and ship orders over the coming days so please keep an eye on your emails to confirm your delivery details quickly so we can get your items shipped.

We apologise for these unforseen delays and reassure everyone that neither us nor PSA were at fault here but a simple computer error and we are working tirelessly to get all orders back to customers as soon as humanly possible.

Thank you all again for your patience and please keep an eye out for those emails!

Hi everyone!

Just a couple of quick FYI's

Phil is now back at work after being bed bound with covid 🤮

We are still playing catch up so emails and messages are taking longer than expected to reply to while we catch up

Please remember if you are just looking for an update on an order all the latest info is available at:
www.griffinsgrading.com
Hit track submissions
Hit CGC or OTHER
Scroll to your desired section

If the tracker has not updated in a while please remember this is because there is no updates. Website gets updated as and when we get updates.

**REMINDER - WE WILL NOT BE ACCEPTING MESSAGES TO OUR PERSONAL INBOXES. IF YOU WISH TO REACH OUT PLEASE DO SO VIA THE GRIFFINS CHANNELS**

We are busier than ever before so please be patient and we will get back to you as soon as we can 🥳

Home | Griffins Grading Griffins Grading are your one stop for all you grading requirements as well as supplies. Started in 2020 as a partner company of Griffins Gaming. We offer the same great service you expect from the Griffins team every step of the way with easy to track weekly update all to see online for your conven...

Hello everyone!

If you follow Griffins GAMING on instagram - it looks like it's been hacked so please don't open any messages from that account and please report it where possible

Thank you 😊

Reminder: we are not accepting messages to our personal accounts regarding grading questions.

Griffins Grading can be contacted via Facebook, messenger, email, Instagram and discord.

We will aim to respond to all messages within 48-72 hours *previously 6 hours. Extended due to extreme high demand*

Thank you.

Goooood morning everyone and happy Saturday! 🥳

Just a couple of quick announcements from me and a little bit of housekeeping.

- CONTACT: we will no longer be accepting messages to our personal accounts regarding grading. If you'd like to contact us please do so through the Griffins Grading inbox / email / website. This is due to us getting busier and busier month after month and receiving messages 24/7 to our personal accounts is becoming harder and harder to keep on top of

- BEYOND OUR CONTROL: we have been mentioned a couple of times recently regarding "delays" with some older orders. I'd just like to share a few things that can contribute to this that are beyond our control. Firstly turnaround times are estimated only and not guaranteed. Secondly behind the scenes there are many things we have to deal with that are not in the public eye. For example we have had cards damaged during the grading process whilst in USA. This can hold up orders while we agree a solution between the graders and the customer and unfortunately is something beyond our control. We have been given permission by our customer to share the image on this post of one of our recent issues. Customer sent a CD promo charizard to be graded and the image uploaded to the PSA website once graded was of a completely different card (as seen below). This held up an entire order while the company tried to locate the correct card which involved around half a dozen employees, CCTV checking, emails back and fourth between different departments and much much more. Some things are simply just beyond our control and as much as we'd like to have all the answers - unfortunately we just never know what's going to happen and delays cannot be helped.

- CGC: we have temporarily suspended submitting to CGC cards as of this month. This is due to a severe delay with one of our orders which we have been chasing for months now. We have been advised the orders are "working through the grading process" but until we get these returns we will be holding off on submitting more. Apologies for any inconvenience.

Thank you for taking the time to read through and we hope you all have a great weekend!

**PSA October Special Update**

We can finally confirm our final batch of Halloween specials has now been completed.

We identified the delay as a card damaged during the grading process unfortunately which held up the order. The owner has already been contacted so please don't stress about your cards if you haven't been contacted.

UPCHARGES: we received a number of upcharges for this order. We have already paid them in advance to avoid any further delays. We have been going over them over the weekend but it's a much bigger job than anticipated so it will take a couple more days to match each card with the correct owner.

We will reach out to those of you that have been charged.

Please be advised these upcharges will need to be paid ASAP and we will be unable to return your cards until any outstanding balance is settled.

How's this for a return 🥵

Funny story:
This card was cracked from a PSA 10 a few years back to complete a binder set.

The submitter purchased this raw, resubmitted it and it still got a 10 after years in a binder!

Congratulations 🥳