North Road Suite

Mid Yorkshire Teaching Hospital have informed the practice they are currently experiencing a large number of outbreaks of norovirus (diarrhoea and vomiting) on the wards across all 3 hospitals.



It is important that you do not attend A&E unless it is an emergency.



If you have the bug, the most important thing to do is to rest and have lots of fluids to avoid dehydration.



Stay off work or school until you have not been sick or had diarrhoea for 2 days.



Do no visit hospitals and care homes during this time.



To stop it spreading the best thing to do is to wash your hands with soap and water, (alcohol gel does not work) and remain at home.



For more information visit

Norovirus (vomiting bug) Read all about norovirus, including how it's spread, what the symptoms are, when to get medical advice and how to stop it spreading.

Today we say goodbye to our lovely nurse Alison. She will be greatly missed by staff and patients. We would like to wish Alison a Happy Retirement from everyone at North Road Suite

We are having issues this morning with our telephone call back service cutting off. Engineers are looking into the problem and it will hopefully be rectified soon. Apologies for any inconvenience.

Although we have no responsibility over the car park at Ravensthorpe retail park, we are saddened to hear that some of our patients have received parking charges. If you have received a charge please see below.

After saying goodbye to our Social Prescriber Ebi, this week we welcome our new Social Prescriber Hawwa.

Social prescribing is an all-age, whole population approach that works particularly well for people who:
have one or more long term conditions
who need support with low level mental health issues
who are lonely or isolated
who have complex social needs which affect their wellbeing.

If you wish to book an appointment with Hawwa please call the surgery on 01924 767101. Hawwa works at North Road Suite on Thursday.

If you are unable to attend your appointment please call the cancellation line on 01924 767098 so we can offer your appointment to another patient. Thank you

We are working towards improving access on the telephones as part of General Practice Improvement Programme. We only took requests for repeat medications over the phone for patients in need of special care, support, protection or housebound, so we were surprised to see that up to 9 hours per week are requests for repeat medications, as you can appreciate this increases the length of time patients have to wait to book an appointment or get urgent medical advice. Going forward Patients who are not classed as vulnerable will be asked to order their medication using their online account, NHS app, PATCHS or drop off in the prescription box provided at the surgery.
If you do not have online access all you need to do is bring some photo ID down to surgery and complete the short form, our staff can help if you have any difficulty completing the form, the staff will sign you up to your online account, giving you a username and password, it is very easy to navigate the system to order your medication, you will also be able to see your test results, and medical information.
This is the link to use if you want to sign up to the NHS app https://www.nhs.uk/nhs-app/
Here is a link to a short video of how to register your NHS app https://www.youtube.com/watch?v=Q0SCcLtw8JA
This is the link to sign up for PATCHS you can send non-urgent medical questions via this service and receive a reply from one of our Clinicians. https://www.patchs.ai/patchs_for_patients
Our Practice website address is https://northroadsuite.gpsurgery.net/
Thank you for your support. GP Partners at North Road Suite

If you are aged between 40 and 74 please call the surgery on 01924 767101 to book your FREE NHS health check

On Tuesday we did our basic life support and defib training.

Our phone lines are now up and running, however the lines are now very busy so please be patient and kind to the staff.

The computer system and phone lines are down this morning. ( Friday 16th Feb ) Please call into the surgery if you need any assistance. For any emergencies please call 111 or 999. Sorry for any inconvenience.

Please be aware that Ravensthorpe Retail Park are issuing parking fines to people using their car park for any other reason than using the stores within the retail park.

MEASLES OUTBREAK

The NHS has recently sent out texts to young people or their parents / carers regarding the MMR vaccine. The texts say that the patient may not have had one or both MMR vaccines (Measles Mumps and Rubella). We have received many phone calls about this, and on checking the records we have found that the texts have been incorrectly targeted, and all records we have checked have shown that the full course has been received.

Please help us by checking the Red Book or the NHS App before contacting us

If the Red Book or the NHS App do not show that two doses of the MMR have been received (usually at 13 months and 3 years 4 months), and you would like your child to have the MMR vaccines please contact Surgery on 01924 767101

If the Red Book / NHS App do show both vaccines, there is no need to contact us.

We really appreciate your support with this!

You can find more information about the MMR vaccine here https://www.nhs.uk/conditions/vaccinations/mmr-vaccine/

You can find out more about measles here https://www.nhs.uk/conditions/measles/ – if you / your child is unwell and you are concerned it could be measles, Please contact surgery and do not bring your child in as measles is highly contagious.

GP Partner at North Road Suite

Measles Find out about measles, a highly infectious viral illness that can be very unpleasant and sometimes lead to serious complications.