Universal Gas Solutions Ltd

Cletus and Gemma are on a special journey to the Isle of Wight! They are delivering and installing a fully funded cooker replacement for a customer as part of SGN Care and Repair Scheme as well as carrying out essential gas appliance servicing to ensure they are working safely and efficiently.

We’re proud to support these customer and ensure those in need have access to these essential services. Great work, team! 💪👏

When we’re called to a gas emergency at a customer’s home, our engineers will always make the situation safe. If the issue is with a faulty appliance or internal pipework, we must isolate the appliance or supply until it’s repaired or replaced by a Gas Safe registered engineer.

Many vulnerable households are unable to meet this unexpected cost or find it challenging to arrange a repair, meaning they are forced to remain off supply longer than necessary.

Our Care and Repair scheme provides emergency funding to ensure vulnerable households are not left without gas indefinitely because they can’t afford the unplanned repair or replacement.

We work with Gas Safe registered engineers from Universal Gas Solutions Ltd who will repair or replace the faulty appliance or pipework, or service the appliance as required. Working with a trusted Gas Safe registered organisation ensures our customers can be supported within the first 24 hours of their gas going off.

Find out more about how we’re working together at https://www.sgn.co.uk/news/providing-direct-support-services-vulnerable-customers

We are excited to announce our latest partnership with Express Utilities! Our collaboration will extend across England 🇬🇧, Wales 🏴󠁧󠁢󠁷󠁬󠁳󠁿 , and Scotland 🏴󠁧󠁢󠁳󠁣󠁴󠁿 , showcasing the expanding contract base at Universal Gas Solutions. Express Utilities is part of the BUUK Infrastructure Group, the leading provider of last‐mile multi-utility networks in the UK, employing more than 2,000 people and operating networks serving more than 2 million homes.

🔧✨ Exciting News at Universal Gas! 🔧✨

This week we are welcoming the latest additions to our ever-growing Universal Gas family. Please join us in extending a warm welcome to our three new gas engineers: Lewis, Tyrone, and Ismail!

We are confident that their combined talents and enthusiasm will drive us forward in delivering first class service to our customers. Welcome aboard, Lewis, Tyrone, and Ismail! Let’s continue to grow together!

Our swift and efficient response to the recent no gas incident in Oxford. Mobilising within a couple of hours of receiving the request for support, our dedicated team of engineers and management have been working alongside SGN, ensuring that customers' supplies were restored as quickly and safely as possible.

Safety checks on meters and appliances were diligently carried out before relighting them, ensuring complete safety and reliability for customers whilst prioritising those in vulnerable situations.

A huge thank you to everyone involved for their fantastic effort and unwavering commitment. Together, we made a significant difference! 👏

🌟 Welcome Emma Banbury to Universal Gas Solutions! 🌟

We are delighted to announce that Emma Banbury has joined our management team at Universal Gas Solutions as our new Business Development Manager.

Emma brings a wealth of knowledge and experience in the utility industry, and we are excited to see the impact she will have on our organisation. She will be focusing on strengthening existing relationships and forging new ones, driving our business forward.

In her new role, Emma will also be building a team to support our future growth and ensure we continue to deliver exceptional service to our clients.

Please join us in welcoming Emma to the team! We look forward to achieving great things together.



Universal Gas Solutions Team

🔗 www.universalgas.co.uk

Project Success Story: Positive East Charity Boiler Upgrade

We are excited to share a recent project at Universal Gas Solutions! Our team recently completed a commercial boiler change for Positive East a remarkable charity based in London.

While we encountered some unforeseen challenges during the project, our dedicated team persevered over the weekend to reduce downtime at the charity and ensured that every obstacle was overcome. Through hard work and determination, we achieved a seamless boiler upgrade, much to the satisfaction of our client.

The team at Positive East expressed their delight with the outcome, and we couldn’t be happier to have played a part in supporting such a vital organisation. We’re proud to contribute to the reliability and efficiency of their facilities.

This project reaffirms our commitment to excellence and customer satisfaction. On to the next one!



Universal Gas Solutions Team

🔗 www.universalgas.co.uk

🏔️Join Us for the Ben Nevis by Night Challenge in Support of Macmillan Cancer! 🏔️

We are excited to announce that our team at Universal Gas Solutions will be participating in the Ben Nevis by Night challenge on 6th July, climbing the UK’s highest peak in the dark to raise funds for Macmillan Cancer Support.

This incredible event is not just a test of endurance but a chance to make a real difference in the lives of those affected by cancer. Macmillan Cancer Support provides vital services and support to individuals and families facing cancer, and we are proud to support their mission.

We need your help to reach our fundraising goal! Your generous donations will go directly to Macmillan Cancer Support and help provide essential care and support.

🌐 Donate here: https://lnkd.in/emmfNgw5

Every contribution, no matter how small, makes a significant impact. Please consider donating and sharing this post to spread the word. Together, we can make a difference!

Thank you for your support!



Universal Gas Solutions Team

🔗 www.universalgas.co.uk

We're excited to announce that we are hiring for a Gas Metering Engineer (Low & Medium Pressure) to join our Metering Team! As a Gas Metering Engineer, you'll be responsible for installing, removing, and exchanging Industrial and Commercial gas metering systems in line with Company and Industry standards. In addition, you may also need to carry out site surveys.

We are looking for someone with previous experience in the metering industry who has worked with low and medium gas pressures. The ideal candidate is someone who has a very good understanding/knowledge of these pressures and is good at resolving these issues.

As a member of our team, you'll receive a competitive salary of £48,000, a company vehicle, and a competitive performance bonus. If this sounds like the opportunity you've been waiting for and you have experience in this field, please get in touch with us. We look forward to hearing from you!

Email: [email protected]

Current Locations:

- West of England
- South Wales

We recently kicked off our 2024 Upskilling Programme by welcoming back Dave Palmer from Geberit to our office. With our workload steadily increasing, we're always on the lookout for innovative ideas and techniques to reduce our time on site without compromising quality or compliance. That's why we're excited to announce that over 30 of our engineers are now trained to carry out installations using Geberit Mapress on both upstream and downstream pipework. Thank you, Dave Palmer and Geberit, for helping us stay ahead of the curve!

Our engineers are working daily to ensure that gas supplies are safe and compliant to protect life and property. One of our First Call Operatives Gemma Cocoran found this dangerous installation in the heart of Central London. Thankfully, it was immediately made safe, bypass removed and gas supply disconnected. It will now be passed across to the relevant teams for an investigation.

Thanks for sharing Gemma.

Yesterday our Operations Director, Chris Taylor joined SGN in Edinburgh to meet fellow partners in person to share their experiences in helping people in vulnerable situations use energy safely, efficiently and affordably.

“This event provided an excellent chance for us to connect with peers who are equally passionate about aiding customers in vulnerable circumstances, discussing present and future support strategies. Many customers may not realise the breadth of assistance available to them. These support services offer comprehensive solutions ranging from energy efficiency tips and debt counselling to the provision of fully funded safety devices like smoke and CO alarms, cooker locks, and even gas appliance repair or replacement, alongside routine servicing. It’s important to spread awareness about these resources to ensure that those in need can access the help they deserve.

We are very proud to have built these strong partnerships to deliver these essential support services.” - Chris Taylor

🌟 Today, on International Women’s Day, we at Universal Gas Solutions join the global community in celebrating the remarkable contributions and achievements of women around the world. This year’s theme, , reminds us of the power of challenging norms, questioning stereotypes, and advocating for gender equality.

👩‍🔬 At UGS, we are proud to champion a culture of inclusivity, diversity, and empowerment. Our commitment to creating an environment where women can thrive is not just about today but is woven into the fabric of our everyday operations. We believe in fostering a workplace where everyone’s contributions are valued, and opportunities are accessible to all, irrespective of gender.

🎉 As we mark this important day, we want to express our gratitude to the incredible women of UGS - from engineers to administrators, from field operatives to executives - for their dedication, innovation, and leadership. Your hard work and resilience drive us forward and inspire change not only within our organisation but also in the industry and communities we serve.

🌍 Let’s all and commit to making the world a more inclusive and equitable place. Here’s to celebrating the achievements of women today and every day. Happy International Women’s Day! 💐

We recently had the privilege of receiving a heartfelt five-star Google review that truly reflects the essence of what we aim to achieve every day. A priority customer was referred to us through our partner SGN’s Care and Repair service, and from start to finish, our team went above and beyond to turn a distressing situation into a heartwarming success story.

From ensuring rapid response times to providing comprehensive support (including food and energy vouchers, along with energy-saving advice), our team showcased unparalleled efficiency, professionalism, and empathy. Special shoutouts to Sam and Nigel for not just their technical expertise but for bringing a sense of family and security to our customer’s doorstep.

This story doesn’t just highlight the exceptional service provided; it’s a testament to the power of partnership, understanding, and genuine care in the face of adversity.

To our amazing customer, thank you for allowing us to serve you and for sharing your experience. Your words motivate us to keep pushing the boundaries of customer service. To our team and partners, your dedication is what makes these incredible moments possible. Here’s to turning more challenges into victories! 🚀

Shining the spotlight on one of our most dedicated engineers, Gemma Cocoran, whose commitment to excellence has not only uplifted our team but has also earned the recognition of our valued client, Cadent Gas Limited.

Gemma’s journey with us is a testament to what passion, perseverance, and a customer-first mindset can achieve. Whether it’s tackling complex challenges or offering simple solutions, Gemma consistently goes above and beyond to ensure our customers receive the best possible service. Her outstanding work ethic and dedication to her craft have set a high standard within our team, inspiring us all to strive for excellence in every task we undertake.

Cadent Gas’s acknowledgment of Gemma’s hard work further underscores the impact of her contributions. It’s a proud moment for us to see one of our own recognised by such a respected client, highlighting the positive influence our team can have on our partnerships.

Please join us in congratulating Gemma on this well-deserved recognition. Her exceptional skills, unwavering dedication, and the ability to exceed expectations truly make her a valuable asset to our team and the customers we serve.

Thank you, Gemma, for your incredible work. Here’s to many more achievements and continued success!

🔥 Partnership in Action: Universal Gas Solutions & Cadent’s Services Beyond the Meter 🔥

At Universal Gas Solutions, our mission goes beyond delivering exceptional gas services; it’s about making a meaningful impact in the communities we serve. Our recent collaboration with Cadent’s Services Beyond the Meter programme is a perfect example of this commitment in action.

We were honored to receive a request to assist the Waltham Forest Black People’s Mental Health Association, a cornerstone in the community that found itself in urgent need. Their 28-year-old range cooker, crucial for their daily operations, was disconnected due to safety concerns, posing a significant challenge to their important work.

Understanding the unique situation and the organisations invaluable contribution to mental health, Cadent’s local management made a compassionate decision to step beyond typical eligibility criteria. They fully funded the replacement of the cooker, ensuring the association could continue its vital services without disruption.

This initiative highlights the power of partnership and shared values, showcasing how together, Universal Gas Solutions and Cadent, can extend our reach and impact, touching lives and supporting those in need in real and tangible ways.

A big thank you to everyone involved in making this happen. It’s collaborations like these that remind us of the difference we can make when we work together towards a common goal.

When water found its way into the gas main in Milton Keynes, it could have spelled prolonged trouble for many. However, our engineers alongside SGN demonstrated what swift, decisive action looks like. Mobilising quickly to the site, they efficiently removed water from meters, internal pipework, and appliances, ensuring customers could be safely and swiftly reconnected.

The feedback we've received has been nothing short of outstanding. It's a testament to the team's dedication and skill in transforming a potentially negative situation into a positive outcome.

A huge thank you to the team of engineers for their exemplary work and to the customers for their trust and support. Together, we've shown that with the right approach, any challenge can be turned into an opportunity for excellence.

Exciting news! We are trialling the Kane 458s & Kane 79 on CMDDA1 investigations. Our trial lead, Conrad, is thrilled to be part of this initiative. Our goal is to reduce the overall time spent in customers' houses without compromising the quality of the investigation. Rest assured, every customer will receive a detailed report on possible causes for CO alarm activation. Stay tuned for updates on the trial.

Fact: we’ve carried out over 750 CMDDA1 investigations in the past 12 months.

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🌟 Welcome to Universal Gas Solutions! 🌟

As we launch our social media presence, we’re thrilled to share a glimpse of our core - the team that powers Universal Gas Solutions. Behind every service we provide is a dedicated team committed to two things above all: customer satisfaction and safety.

In this journey, we’re not just a company; we’re a family. Being a family-run business, we understand the importance of trust, reliability, and affordability. Our promise to you is simple: to deliver reliable, quality gas solutions at reasonable prices, ensuring your safety and satisfaction every step of the way.

Here’s to new beginnings and continuing to serve our community with the values that define us. Let’s stay connected!

We’re looking for a Commercial Gas Engineer to join our growing team in supporting the UK’s leading Gas Distribution Networks. Apply below or DM for further details

https://uk.indeed.com/viewjob?from=appshareios&jk=d1fb0d4f9ebf4fae

Celebrating Women in Construction week at Universal Gas Solutions showing our appreciation to the women within our team. Always appreciating and promoting diversity.

We love challenging outdated stereotypes and would love to add more women and female engineers to our ever growing team!

Our engineers will be working throughout the Christmas period responding to gas & heating emergencies for our customers. Keeping you warm at home with family and friends on Christmas Day.

This morning our team were replacing gas pipes to the ground, first and second floor flats in Essex. by midday their gas supplies were restored.

Our team of engineers across the UK offered their support when they found out about the recent incident in Sheffield that affected gas supplies to over 2000 properties during one of the coldest weeks so far this year. We immediately mobilised over 10 engineers to support Cadent Gas to remove water from meters, pipework and internal appliances. This was a fantastic collaboration between all companies involved. Hats go off to all of the engineers and management who worked tirelessly through morning and night to get the supplies back on before Christmas 🎄

Friday night calls are always on the agenda. Only one call away. Gas interruption, gas back on 🙌🏽

Welcoming the latest new joiners to the Universal Gas Team! Cletus, Tom and Michael are part of our multi-skilled Runbacks Team, supporting our partners as we go into a critical winter period for our Customers.

We are currently hiring for Mains and Service Layers (NCO1 and NCO2), and Repairs and Breakdown Engineers across the UK. Get in touch if you would like to know more!

https://lnkd.in/e4bkURae

Welcoming a new apprentice into our team this week. Kaan has proven to be a keen, enthusiastic individual with a “can-do” attitude since we met him a few weeks ago. On completion of his apprenticeship he will be a fully competent Gas Safe registered engineer who will continue to grow and develop within our organisation.

Welcome to the team Kaan!

This is a really good example of why appliances should be inspected and serviced regularly. Even more so in commercial catering environments where the appliances are subject to heavy usage and prone to grime and dirt inside the burners leading to incomplete combustion. Our customer was very pleased we were able to identify the safety issue and resolve it during the same visit.