Direct Heat

It’s vital for landlords to fulfil their gas safety responsibilities for their tenant's gas safety, such as getting an annual gas safety check and providing their tenants with a record of this check. For more info, visit bit.ly/GSRLandlords.

Boiler services are so important to ensure that your boiler is working at its best and safely too. Every winter we have customers with boiler breakdowns at the most inopportune and, usually, coldest moments, leaving them with a cold home and desperately trying to get an appointment with busy Gas Engineers

Because of this, it makes sense to have your boiler serviced in the warmer months, especially July, August or early September where a specialist can fix up any problems in preparation for the Winter. The main benefit of getting your boiler serviced in the Summer is that if you have any issues that require your heating to be switched off, you won’t be stuck in a freezing cold home.

So why not book in your boiler service in these warmer months.

It is the end of an era at Direct Heat; Logan has handed in his notice to move on to the next chapter in his working life. We can not thank Logan enough for his hard work, his professionalism, his work ethic and being a great guy to work alongside. We wish Logan every success for the future, we will obviously miss him. We have some great memories of our time together.

Don't let oddities with gas appliances go unnoticed! For example, if a gas hob produces a lazy, yellow flame rather than a crisp blue one, this may indicate that the appliance is unsafe.
To be sure you home is Gas Safe organise a Gas Safety Check with your local Gas Safe Engineer
Call Amanda on 07824 394451

For a competitive, professional service call Direct Heat for all your central heating needs.
☎️ 07824 394451

Many millions of homes still have elderly central heating systems and so although it's quite common to hear of boiler replacements it is fairly rare to hear of radiators being replaced. Nevertheless, radiators manufactured before 2000 can be up to 50% less efficient that modern varieties.
When was the last time you upgraded your radiators and just how much money are they costing you?

If you are planning home improvement, it's essential to remember that you never attempt DIY on your gas appliances; it's dangerous and not worth the risk. Always use a qualified gas engineer. Go to bit.ly/DoNotDIYGas for further DIY safety advice.

BUYING A NEW HOME? 🏠🏘🏡🔑
We know moving home can be a stressful time with lots to consider, but safety should be top of the list to ensure you don’t put yourself, or your family, in danger. Heating issues may not be your only problem if your new home’s gas appliances are faulty.
WHAT ACTION SHOULD I TAKE?
You’ll want to obtain a gas safety record (sometimes known as a gas safety certificate) when buying a house. Here’s what you’ll need to do:
Ask the current owners for a gas safety record or certificate for all appliances in the property. If they can’t provide a record, or it’s been over 12 months since the last check, get in touch with a Gas Safe registered engineer to carry out a gas safety check before you move in.

Call Amanda on 07824 394451 for all your central heating issues.

Really proud of this installation. With Logan unable to work this Tuesday, I stepped in as Paul’s assistant to get this home back warm and cosy. 💪🏻💪🏻💪🏻 Must have walked up the loft ladders a million times and Paul had to show real patience as I asked “what’s one of those” everytime he asked for something- but we got the job done and the heating on- and that’s what matters. Another happy customer. I’m glad to be back in the office today 😂 I think Paul is too!

An LPG boiler install today. The customer decided on a Worcester 8000 life which was a welcome change. But tomorrow it’s back to our usual Ideal boilers- let’s hope we get the Logic installed and up and running before the snow. 💪🏻

Today’s boiler install with Hive thermostat: The Ideal Logic+ range combines excellent product quality with outstanding value and it was a pleasure to install for our lovely customer.
Call Amanda on 07824394451 for all boiler and heating related enquiries

On every job for every customer we always endeavour to give the best service. Call Direct Heat for all your central heating needs.

Gas Safe Register Find a Gas Safe registered engineer.

For all your central heating needs. Call Amanda on 07824 394451 and she will get you straight in the diary.

Today we were out meeting a lovely new customer and servicing his boiler and fire. The gentleman informed us that he had his boiler serviced every year to ensure he kept his warranty. It came as a surprise therefore to both us and the customer to see such a hefty build-up on the filter. After a Direct Heat Service the customer can rest assured that his filters have definitely been cleaned as they should and his boiler is back working to its operational best.

At the start of the new year we always reflect on the year as a whole; the achievements we have made and the areas we need to improve. We reflect on the customers we have continued to look after and the new ones we have picked-up and how we can continue to improve the service we provide them. We consider our strengths and our weaknesses. One job I reflect back on with personal pride is a bathroom we completed in the summer - it definitely had the wow factor. As we start 2024 - we will be working hard to continue to look after our valued customers and provide a service that we are proud of. Another year of working hard to achieve our targets.

From the first contact Monday stating their old boiler had broken to less than 24 hours later with a new boiler and now a cosy, warm home.

No one wants a broken boiler, no heating and no hot water when the temperature is freezing outside. With our quick and efficient response and reaction time as well as our competitive prices - this customer definitely didn't have to. Direct Heat will always prioritise emergency boiler breakdowns in their diary as we understand the inconvenience a broken boiler can have on families.

We would also like to thank our customers who were impacted when we had to reschedule the diary this week to deal with these boiler emergencies. Your understanding is always appreciated. ☺️

🥶🥶 -2 Temps 🥶🥶
With the temperature set to drop to a possible -2 this evening and a spell of freezing temperatures - you potentially could end up with some Frozen Condensate Pipes on your boilers. This may result in your boiler locking out and flashing error codes.

It may be worth trying to defrost your frozen condensate pipe yourself, if you can reach it safely. This can be done with warm water (NEVER BOILING WATER) or a hot water bottle. Work at the end of the pipe furthest away from your boiler first. When this is done re-set your boiler.

If you are still having problems with your boiler or would like some further, free, helpful advice - Call Paul on 07500 964535 or Amanda on 07824 394451,

Got to hand it to Baxi UK .... excellent design on their boilers for servicing and repairs 👌

We are back at it after having our Christmas break. If you need your boiler servicing get in touch with Amanda on 07824394451 and she will get you in the diary.

💪🏻
Thanks Samantha. Definitely a perk of the job meeting all our lovely customers’ dogs 🐶

“BOILER TAX” FROM 1ST JAN 2024

A quick note to all of our customers who have an ongoing quote on our system for a new boiler. Amanda will be reaching out to you this week to see if you want to order your boiler before the price increases on 1st january 2024

The government have confirmed from 1st January 2024 boiler manufacturers will face a £3,000 fine for every missed heat pump sale

Because of this all of the major boiler manufacturers are adding around £120 or more to every gas and boiler to cover these penalties.

If you want to read more about the penalties please see our previous post.

𝐀 “𝐁𝐨𝐢𝐥𝐞𝐫 𝐓𝐚𝐱” 𝐖𝐡𝐚𝐭 𝐝𝐨 𝐲𝐨𝐮 𝐦𝐞𝐚𝐧? 😳
𝐓𝐡𝐞 𝐂𝐥𝐞𝐚𝐧 𝐇𝐞𝐚𝐭 𝐌𝐚𝐫𝐤𝐞𝐭 𝐌𝐞𝐜𝐡𝐚𝐧𝐢𝐬𝐦 (𝐂𝐇𝐌𝐌) 𝐚𝐧𝐝 𝐡𝐨𝐰 𝐢𝐭 𝐚𝐟𝐟𝐞𝐜𝐭𝐬 𝐘𝐎𝐔 𝐚𝐧𝐝 𝐘𝐎𝐔𝐑 𝐡𝐞𝐚𝐭𝐢𝐧𝐠

𝐖𝐡𝐚𝐭 𝐢𝐬 𝐢𝐭? 🤔
The Clean Heat Market Mechanism has come out of the recently approved Clean Energy Bill; The Government has launched the CHMM to try and speed up the adoption of heat pumps in UK homes. 𝐘𝐨𝐮 𝐚𝐫𝐞 𝐩𝐫𝐨𝐛𝐚𝐛𝐥𝐲 𝐥𝐞𝐟𝐭 𝐰𝐨𝐧𝐝𝐞𝐫𝐢𝐧𝐠 - 𝐰𝐞𝐥𝐥 𝐡𝐨𝐰 𝐝𝐨𝐞𝐬 𝐭𝐡𝐢𝐬 𝐢𝐦𝐩𝐚𝐜𝐭 𝐦𝐞 - 𝐈 𝐡𝐚𝐯𝐞 𝐚 𝐆𝐚𝐬 𝐁𝐨𝐢𝐥𝐞𝐫 𝐚𝐧𝐝 𝐈 𝐝𝐨 𝐧𝐨𝐭 𝐢𝐧𝐭𝐞𝐧𝐝 𝐭𝐨 𝐬𝐰𝐚𝐩 𝐭𝐨 𝐡𝐞𝐚𝐭 𝐩𝐮𝐦𝐩𝐬 𝐚𝐧𝐲 𝐭𝐢𝐦𝐞 𝐬𝐨𝐨𝐧.

𝐇𝐨𝐰 𝐰𝐢𝐥𝐥 𝐢𝐭 𝐚𝐟𝐟𝐞𝐜𝐭 𝐲𝐨𝐮?🤔
With the Government drive and incentive to push heat pumps into homes, the Government has decided to impose strict targets on all UK Gas Boiler Manufacturers (like Baxi, Ideal, Worcester Bosch etc) into installing a certain amount of air source heat pumps against how many Gas Boilers they install. Although Heat Pumps do have their positives they are not suitable for every home in the UK. They are cost efficient in well insulated or ‘new build’ type homes that have large radiators, solar panels or underfloor heating. Most of the older homes in the UK are not as well suited and it might result in an inefficient heating output.

In summary, for UK gas boiler manufacturers the CHMM requires that 4% of all gas boiler sales are to be matched in volume with heat pump sales. Failure to do this will result in a £3000 penalty/fine for every heat pump they fail to sell under the target.

𝐓𝐨 𝐨𝐟𝐟𝐬𝐞𝐭 𝐭𝐡𝐞 𝐩𝐞𝐧𝐚𝐥𝐭𝐢𝐞𝐬, 𝐛𝐨𝐢𝐥𝐞𝐫 𝐦𝐚𝐧𝐮𝐟𝐚𝐜𝐭𝐮𝐫𝐞𝐫𝐬 𝐚𝐫𝐞 𝐮𝐧𝐟𝐨𝐫𝐭𝐮𝐧𝐚𝐭𝐞𝐥𝐲 𝐡𝐚𝐯𝐢𝐧𝐠 𝐭𝐨 𝐩𝐮𝐬𝐡 𝐭𝐡𝐞 𝐩𝐞𝐧𝐚𝐥𝐭𝐲/𝐟𝐢𝐧𝐞 𝐨𝐧 𝐭𝐨 𝐘𝐎𝐔, 𝐭𝐡𝐞 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫. Baxi have stated that due to the Government Bill they are now having to charge a “Clean Heat Market Mechanism Levy” of £120 for every boiler they sell. Ideal Boilers an extra £110 per boiler. Worcester Bosch has already shared in the Sunday Times that the impact of the CHMM fines could mean a £120 increase even reaching up to a £300 on their gas boilers that would be passed on to the consumers, with CEO Carl Arntzen likening the policy to a ‘boiler tax’.

𝐇𝐨𝐰 𝐜𝐚𝐧 𝐈 𝐚𝐯𝐨𝐢𝐝 𝐭𝐡𝐞 𝐢𝐧𝐜𝐫𝐞𝐚𝐬𝐞? 😃
With the “Boiler Tax” essentially coming into play on 𝐉𝐚𝐧𝐮𝐚𝐫𝐲 𝟏𝐬𝐭 𝟐𝟎𝟐𝟒,(in three weeks) if you know you are due a new boiler, your boiler is on its last legs and you are waiting it out until the new year before an upgrade - We would recommend getting your new boiler in now and save yourself from having to pay the imposed boiler penalties.