Incommunities Housing Association, Shipley Videos

We have drafted a new Managing Unacceptable Behaviour policy and want customer feedback. 🗣️ If you are interested in being involved in shaping this policy, please fill out the survey below to let us know how you'd like to give feedback 📝 https://forms.office.com/e/wA6Ck51UYX

Damage to trees
Our Tree team have been working non-stop since Storm Lillian to clear the damaged trees that are affecting our customers. ⛈️ We have 69 jobs logged and 25 trees yet to be surveyed, with priority given to high-risk locations. 🌳 If your home is affected and need support, please call us on 0330 175 9540.

Storm Lillian
Our Tree team have been working non-stop since Storm Lillian to clear the damaged trees that are affecting our customers. ⛈️ We have 69 jobs logged and 25 trees yet to be surveyed, with priority given to high-risk locations. 🌳 If your home is affected and need support, please call us on 0330 175 9540.

We are closed on Monday 26th August for the Bank Holiday and will re-open on Tuesday 27th August. 🗓️ For emergency repairs, please call 0330 175 9540 or visit https://www.incommunities.co.uk/emergency-repairs Anyone living in Bradford facing homelessness can call Bradford Council’s Housing Options Service on 01274 435999. For all other locations, please contact the relevant council authority. 📞 Kirklees – 01484 414933 📞 Wakefield - 0345 8 506 506 📞 Leeds – 0113 3788366 📞 Sheffield – 08007311689

Storm Lillian
We are aware of significant power cuts in the district caused by Storm Lillian. We are monitoring the situation and putting additional resources on the weekend to ensure our customers have the support they need over the Bank Holiday weekend. If your home is affected and need support, please call us on 0330 175 9540. For details on Power Cuts visit: https://www.northernpowergrid.com/power-cuts-map

Domestic abuse can happen to anyone. It's a crime that affects not just the victim but also their family and friends. We believe that every person deserves to live safely in their home, free from any form of abuse. If you or someone you know needs support, help is available. https://www.incommunities.co.uk/domestic-abuse

Fly Tipping
Fly tipping can range from a single bag to an entire van load and attracts rats and mice, making areas unpleasant for residents. Help us tackle this issue by reporting any fly tipping you see. It's anonymous and helps keep our communities clean! 👉 Report online https://www.incommunities.co.uk/fly-tipping 📞 Call us 0330 175 9540

Keighley Community Hub
We are setting up local community hubs where you can speak to Incommunities staff, access our services, report repairs, and more. 👫 The Keighley community hub will open on Thursday 15th August, and the Kirklees and Allerton community hubs are now open! ⭐ Click below to find out more. 👇 https://www.incommunities.co.uk/community-hubs

Customer Involvement
If you're an Incommunities customer and want to join our Customer Voice family, we'd love to hear from you. We have many ways for you to be involved, have your say about how we can make Incommunities better for you and make friends along the way! https://www.incommunities.co.uk/customer-involvement

Annual gas safety checks are important! The checks help keep you and your home safe, so it’s great news that so many of you recognise the importance of having your gas appliances reviewed yearly! 👏 Find out more 👇 https://incommunities.co.uk/gas-servicing

With the challenging times across the country at the moment, we know that some of our customers may be feeling vulnerable or worried about their safety. Read more 👇 https://www.incommunities.co.uk/news/customer-update-1775

Days of Action - Parkwood Rise
Incommunities staff and residents are coming together to tidy up the area around Parkwood Rise, Keighley. We want as many people as possible to help with litter picking, fly tip removal, and graffiti removal. 🗑️🚮 🗓️ Join us on Thursday 8th August 9.30am outside Block 1, 8 Parkwood Rise, Keighley, BD22 4RD. https://www.incommunities.co.uk/days-of-action

Days of Action - Parkwood Rise
Incommunities staff and residents are coming together to tidy up the area around Parkwood Rise, Keighley. We want as many people as possible to help with litter picking, fly tip removal, and graffiti removal. 🗑️🚮 🗓️ Join us on Thursday 8th August 9.30am outside Block 1, 8 Parkwood Rise, Keighley, BD22 4RD. https://www.incommunities.co.uk/days-of-action

Fly Tipping
Help us stop fly-tipping. If you see any fly-tipping on Incommunities land, you can report it on our website. 👉 Report online https://www.incommunities.co.uk/fly-tipping 📞 Call us 0330 175 9540

Meet the Housing Ombudsman
Meet the Housing Ombudsman! 🗓️15th Oct 📍Incommunities, Shipley The Housing Ombudsman are coming to Incommunities to hold a forum for customers. This is a great chance to ask them any questions you might have and find out more about what they do. We’ll confirm the timings and arrangements in the coming weeks. https://www.housing-ombudsman.org.uk/residents/mto/ To register your interest, please complete the form using the link below, and we will be in touch closer to the time. https://forms.office.com/e/u8Q65efxcA

We have created a dedicated Your Voice, Your Choice Facebook group for customers who want their say in how we shape and deliver our services. This is a private, closed group for customers who want to be involved in in-person or online sessions to help us improve. https://www.facebook.com/groups/3866032153624165

Days of Action
Incommunities staff and residents are coming together to tidy up the area around Woodroyd Road, West Bowling. We want as many people as possible to help with litter picking, fly tip removal, and graffiti removal. 🗑️🚮 🗓️ Join us this Thursday, 18th July, at 10 am at the car park on Woodroyd Road, BD5 8EN. https://www.incommunities.co.uk/days-of-action

Last year, we spent £100,000 removing fly-tipped rubbish! This money could have been used to improve your homes and communities. Let's work together to stop fly-tipping. 👉 Report online https://www.incommunities.co.uk/fly-tipping 📞 Call us 0330 175 9540

Day of action - West Bowling
Incommunities staff and residents are coming together to tidy up the area around Woodroyd Road, West Bowling. We want as many people as possible to help with litter picking, fly tip removal, and graffiti removal. 🗑️🚮 🗓️ Join us on Thursday 18th July 10 am at the car park on Woodroyd Road, BD5 8EN. https://www.incommunities.co.uk/days-of-action

Customer update
Due to staffing issues, we are experiencing longer wait times than usual when contacting our customer service team. As usual, you can email us at [email protected] or message us on social media. We apologise for any inconvenience caused.