Pizza Joint Sittingbourne

New pizza delivery and takeaway open now!!!

25/10/2023

Good afternoon all! Just to let you know over the past week we have had a soft opening to try and serve some customers with our new products, we did not want to go completely public as we have had a massive rush of customers and not been able to give the best level of service! However we believe we have made our products better and are now able to serve everyone who has been awaiting their pizza fix! We are proud to say that we have made our dough better so that it can still be saved and eaten later without going stale which was admittedly one of the flaws we had! We are now also open from 11am - 10:30pm every day! We have a new manager in store who has 30+ years experience in working for Papa Johns and has trained our owners and managers! Do pop in and say hello to Manga who will be happy to serve you with a smile! Hope to see you all soon!!! 🍕🍕🍕

13/09/2023

Good Evening all, apologies about the delay in writing this message. We would like to update you on what has been happening behind the scenes at Pizza Joint as a few of you have been asking why we have been shut! A store manager of ours has unfortunately had a family member fall severely ill… so the store has been closed to allow him time off. We are a small independent business and having such a valuable member of our team off has been hard to replace! For the most part we did turn our online ordering service off but it was switched on due to our online platform having a reset… for this reason customers were able to place orders even though we were closed! Rest assured that anyone who placed an order will receive a full refund! Some of you have also been questioning where the owner is in all this… Gurpreet is still committed to making The Pizza Joint Sittingbourne the best it can be and had taken a trip to Naples in Italy to learn how to make Neapolitan pizzas from ‘The home of Pizza’ there are exciting things on the horizon! We are making our recipe even better and doing extensive tests to ensure we give you an even better product than before! We can only apologise for the people who have wanted to order with us but we are open enough to admit when we feel we can do better! We hope to see you all very soon and will make an announcement when we have a proper planned opening date! Hope everyone is well and we hope to serve you soon! 🍕🍕🍕

Photos from Pizza Joint Sittingbourne's post 15/06/2023

Thank you all who have followed our page and given us a try! We would like to show you the work that goes on behind the scenes to bring you our amazing food! From hand stretching the dough > saucing > cheesing > topping > cooking > cutting! We hope you like it and can see the care and attention that goes into making each pizza! Hope to see you guys soon! 😁

31/05/2023

Good evening all,

Just to let you know we should be back to full service, after all the internet and phone issues I believe we have everything working so you can place orders online or over the phone without any diverts! We can only apologise for the inconvenience but we hope to be able to provide a much better service going onwards! Thank you for your understanding and we hope to see you all soon! 😊

11/05/2023

Good evening everybody, just to keep you updated we are able to take orders online for delivery and collection but our card machine is still not working so it is cash only for collections and shop orders or you can order and pay online to pop down and collect! We hope to get the remaining issues sorted and resume a completely normal service! Hope to see you guys soon! 😊

10/05/2023

Good afternoon all, we are having issues with our internet so will not be able to take any orders over the website, we are still able to take orders via telephone for deliveries or collections and unfortunately will be cash only, there is a cash point directly outside of the store! We can only apologise for the inconvenience whilst this gets fixed!
Thank you for your understanding!

03/05/2023

Good evening all, we now have power again and are back open for business! Apologies for the inconvenience but thank you for your understanding! Ready to serve again! 😊

03/05/2023

Hey guys! Hope you’re having a good day, just to let you all know we have unfortunately had a power cut to the store so will not be able to fulfill any orders! We will let you know when we are fully operational again! It has happened to a few of the stores along the shopping centre so they may have a reduced service too! Apologies for the inconvenience!

Photos from Pizza Joint Sittingbourne's post 27/04/2023

For anybody who would like to take a look at our menu! ☺️

23/02/2023

Good afternoon all! Hope you are having a great week so far, just to keep you posted we have fixed a website issue that was causing customers to get charged for exchanging toppings on pizzas! Now customers can remove toppings and add another in its place at no extra cost! We are also currently doing the cheese & tomato or pepperoni pizza by the slice from Mondays to Fridays 3pm-4pm for £1 each!!!
Hope to see some familiar faces soon!

Where is the best place to get pizza in Kent? 12/02/2023

Hey guys! Hope you have all had an amazing weekend! Just wanted to share this with you as I’m sure a fair few of you have voted for us in this! So unbelievably proud to see that we are the top voted pizza joint in the whole of Sittingbourne! We don’t get into this industry for such accolades but it’s always nice to see that people appreciate our work and service! We will strive to keep this consistency! If you guys could share this with locals and hopefully we can grow our name so that more people are aware of us! Thank you all! 😁

Where is the best place to get pizza in Kent? On National Pizza Day we asked our readers where the best place is to get pizza in Kent and here are their favourites...

09/02/2023

Good afternoon all! Thank you so much for your feedback recently! We have been reading each and every comment and will be making some slight changes to try and improve our food and service!

- We are approaching our online team to try and give an option to put less pizza sauce on the base of our pizzas! This will mean that you will be able to request less sauce without having to call up after placing an order with us!
This will come in due course when our internet team can update the website!

- We are lowering the price of our portion of chips! A lot of you mentioned that the price was too high, this was admittedly an oversight from us as we assumed people would order them in meal deals rather than portions on their own so they will now be priced lower even on platforms such as Just Eat or Uber where we pay commission! We appreciate that most people do come direct so we hope this will be more suitable!
This will apply immediately!

- We will be trialling selling pizza by the slice for the school rush so this will only be available from 3-4pm! We plan to do this after the half term break and will be selling Cheese & Tomato and Pepperoni slices for £1 each!
This will apply after the half term break!

I hope this shows that we really do take feedback on board and want to constantly improve our procedures to make customers happy, after all we are nothing without you guys!

Thank you for your time and we hope to see you soon!

29/01/2023

Good morning everyone! We just wanted to gather feedback from you all as it’s been slightly over a month since we opened our doors in what is probably the most challenging part of the year for the food industry! We are under no illusion that we are perfect and have made some mistakes but have done our best to rectify those! We want to find out what we have done well/what we can improve on/any reservations that stop people from ordering and this applies to our food and our service! We honestly appreciate the feedback so much and really do take it on board as we want to constantly improve and maybe somewhere along the way a small independent takeaway can compete with the national chains (but optimistic we know!) As always we will read every single comment and respond as we think customer engagement is so important! Thank you all for your time! 😊

12/01/2023

Not that it was ever in doubt but inspection passed with flying colours! We hold ourselves to high standards to ensure that the food is safe first and foremost! Start as you mean to go on… hope to see you all soon! 😊

05/01/2023

Good evening all! We would just like to apologise to anyone who ordered with us tonight around 5pm as we were the victims of the power cut which stretched as far as we could see! Our ovens went down as well as our point of sale systems which meant we couldn’t even let customers know that it happened… unfortunately when the power eventually came back we were hit with a wave of orders from people who had ordered during this ordeal! (Which made for a hectic shift for us) thank you to the customers who were so understanding about the situation and we hope we can provide you with a better service next time!

01/01/2023

Happy New Year to all our followers! Thank you all so much for your support in our opening few weeks, for anyone that ordered yesterday I hope we provided you with good food and great service! It’s always difficult with NYE being the busiest day of the year for takeaways but we feel like we did a good job! As always please leave a review on our page or on Google to let us know how we are doing! Hope 2023 is a prosperous one for you all! 😊

16/12/2022

Good evening everyone, tomorrow is finally the day we get to open our doors to you all! It’s been a long wait and we have had many setbacks but tomorrow it will be our pleasure to serve you all! Some of you may have seen the progress and we have kept quiet in regards to pictures and updates but hopefully it will be a big improvement to what was there before! Thank you so much to you all for your support and well wishes, we have had many people stop and say hello as we are working and a big thank you to those because those words of appreciation really do mean a lot and keep us going! Remember we will only have the free medium pizza promotion from 11:00 - 16:00 and open for deliveries and takeaways after that! The pizzas available will be cheese and tomato’s and pepperonis! If we could just ask you guys to leave a review as it will only help us get better! See you all in the morning!!!

11/12/2022

Good Morning all! Thank you for liking/following, everything is on track for opening promotion this Thursday where we will be giving away a FREE Medium sized Pizza on Collection (we are still deciding on what pizzas they will be) and then an opening for the following day! We will have a great selection of deals for the first month... the best of which will be a large pizza for £6.99 on Collection and £9.99 on delivery!!! We hope to serve you all very soon!

Photos from Pizza Joint Sittingbourne's post 13/11/2022

A behind the scenes look at our store coming together...

13/11/2022

Good evening all and thank you to anyone who joins or follows, if there are any queries about food or service this is the place to let us know...

Good or bad we welcome any engagement aa we love hearing the good but hearing the bad allows us to get better and we want to be the best around!

Thank you to those who start this journey with us... we will be doing an opening day celebration where we will give away FREE pizzas to all within a certain time!!! So watch this space!!!

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Videos (show all)

Thank you all who have followed our page and given us a try! We would like to show you the work that goes on behind the ...

Telephone

Address

Unit 1C Grove Park Shopping Centre, Gadby Road
Sittingbourne
ME101TH

Opening Hours

Monday 11am - 11pm
Tuesday 11am - 11pm
Wednesday 11am - 11pm
Thursday 11am - 11pm
Friday 11am - 11pm
Saturday 11am - 11pm
Sunday 11am - 11pm

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