Bucksburn Medical Practice

Public Holiday Notice
we will be closed on Monday 8th July
Please call NHS24 on 111
For any urgent medical
Care

We will be closed this afternoon at 1.30pm -6.00pm
for staff training

Please call 111 NHS24
For urgent medical
Attention

Public Holiday Notice

We will be closed on Monday 6th May 2024
Please call NHS 24 for urgent medical care

Due to sudden staff illness we will be working to emergency appointments only today.
We would appreciate your patience and understanding as we try to deal with this.

Thank you to the Manager & staff
at McDonalds Bucksburn for our lunch today. What a lovely act of kindness. We really appreciate it

Due to GP illness
We are only taking emergency appointments today.

Our phone lines are down at the moment. This has been reported .

Due to GP shortages today, we will be taking emergency appointments only. Stay safe everyone.

We are closed tomorrow
10th July 2023
Please contact NHS 24 on 111
For any emergencies

Bucksburn Medical Practice - Part-time Medical Receptionist required for small busy GP Practice.

15 hours per week

Tuesday 8.30am - 1.30pm, Thursday 1.30pm - 6.30pm, Friday 1pm - 6pm

We are looking for a forward thinking, competent, flexible and hardworking individual that has confidence in multi-tasking to join our excellent reception team. Candidates should be enthusiastic, reliable and have good communication and customer service skills with the ability to use their initiative and work under pressure. A flexible and adaptable attitude is required along with the ability to work as part of a team and work well on their own.

As you will be the first point of contact for the patient this position requires you to be a good communicator with an excellent telephone skills and a pleasant manner.

Duties include dealing with patient enquiries, both in person and on the telephone, processing prescriptions, computerised filing and organising appointments as well as general office/administration tasks. We require you to have excellent IT skills, to pay attention to detail, be proactive and be able to follow procedures.

Flexibility to work additional hours to cover leave/sickness.

A knowledge of Vision and Docman systems would be an advantage.

For any Information about this post or to apply send in your Curriculum Vitae and covering letter to:

Mrs Carin Davie (Practice Manager) [email protected]

Closing Date: 12 June 2023

Aberdeen City Health and Social Care Partnership GP Jobs Grampian

We will be closed on Monday 1st May and Monday 8th May for a public holiday. Please call NHS 24 on 111 for emergency care.

As we approach the Easter holiday, it's important to make sure you have enough medication to see you through the break. Order your repeat prescriptions now to ensure you have them in time. Don't wait until the last minute and risk running out. 💊

For more information on ordering your prescriptions and managing your medication, visit: https://nhsinform.scot/spring

We are closed on Monday 19th September 2022 and Monday 26th September 2022.
Please call NHS 24 on 111 for urgent treatment only.

We are closed on Monday 11th July

Please call NHS111
For any urgent medical care

Hope everyone has a great weekend

We are closed on Friday 3rd June for the jubilee holiday. Enjoy everyone 🇬🇧🇬🇧🇬🇧

The last legal COVID-19 protective measure – the wearing of face coverings – will convert into guidance on Monday 18 April. While this means the general public will no longer be required to wear face coverings in certain indoor spaces and on public transport, NHS Grampian is strongly encouraging everyone to continue to do so. We are also reminding local people that fluid repellent surgical masks will still be in use in hospitals and healthcare buildings, for patients, visitors, and staff alike.

Susan Webb, Director of Public Health, said: “I want to emphasise continued use of face coverings is still strongly recommended on public health grounds. There are more than 14,500 people in Grampian who were on the shielding list at the beginning of the pandemic. Based on national research, we believe as many as 5,000 of them are still minimising their contact with others, due to concerns about COVID-19. Discussions with vulnerable communities have highlighted anxieties about face mask usage by the general population time and again.”

Rose was among those asked to shield. She said: “I think everyone should continue to wear a face mask where they feel the need and not be judged by others. I do think recently as a shielder, I have accepted COVID-19 will potentially always be with us. I would urge the general public to take everyone’s situation into consideration and respect their decisions to wear a mask or still take extra precautions once restrictions are removed.”

Head of Health Intelligence, Jillian Evans, added: “Local and national data indicates cases of COVID-19 will continue to be a challenge well into May. Over the last few weeks, we, along with all health boards, have seen an increase in the number of people in hospital with COVID-19. This virus is still circulating freely. Omicron, as the current dominant variant, may not be leading to serious illness in most cases, but it does still cause disruption to work life, school life, and just life in general. Choosing to wear a face covering is an act of kindness for your local community. My mask protects you; your mask protects me.”

Susan Webb added: “As a health board, we support the Distance Aware scheme. This provides lanyards and pin badges to those who wish to continue with physical distancing. I would encourage everyone, from individuals to businesses, to be on the lookout for these and to respect the wishes of people wearing them.”

Hospitals, health centres, and care homes have been following national infection prevention and control guidance throughout the pandemic, and the use of fluid repellent surgical masks continues to be the default for staff, patients, and visitors.

Aberdeen City Health and Social Care Partnership Aberdeenshire Health & Social Care Partnership - AHSCP Health and Social Care Moray Aberdeenshire Council Aberdeen City Council Moray Council

Public Holiday

The practice will be closed on
Monday 18th April.

Please called NHS 111 with any urgent medical needs

We are pleased to announce that after many weeks of negotiating with BT, we have secured a 2nd telephone line to make it easier for patients to get through to us. This will be the usual number of 01224 713927. The difference being a second line will ring when the 1st one is busy.

We have also recruited an Advanced Nurse Practitioner and have 2 full time salaried GP’s working along side Dr McMann to help with the increasing patient demand.

We would like to thank all our patients for their continued support as we strive to improve our service.

Our phone line has been fixed. Thank you all for your patience.

*PHONE LINE DOWN*

Unfortunately our phone line has been down most of the day. BT are working on it and we hope to be up and running as normal tomorrow morning at some point.

Please call NHS24 on 111 for any urgent medical advice after 6.00pm.

We also have the E Consult service on our website that can be used in the meantime.

We apologize for this inconvenience.

Merry Christmas to all our patients. Hope you all have a happy healthy New Year. Thank you for your kindness and patience during the past difficult year.

Please note we will be closed from 6.00pm tonight until 8.15 on Wednesday 29th December. 🎅

Patient Notice

We will be closed on
Monday 27th for the public holiday
Please call NHS 24 on 111 for any medical problems. If you have an emergency then please call 999

BUCKSBURN MEDICAL PRACTICE NOTICE TO PATIENTS

The Practice is currently experiencing an unusually high rate of staff absence which is affecting our telephone service.

We appreciate and apologise for the inconvenience and stress this may cause our patients, however, we must ask that the abusive comments, shouting, and swearing at our Reception Staff via telephone, in person, and on social media must stop.

Our Staff are simply carrying out instructions and protocols laid down by the Practice, while working under difficult conditions.

They are also human beings with feelings and the Practice will not tolerate the abuse currently being levelled at them by some patients. This is affecting their ability to carry out their work and causing upset and distress.

The Practice operates a Zero Tolerance Policy and we will not hesitate to consider removal of a patient from our list or, in certain cases, involving the Police, if this abusive behaviour continues.

The Practice takes any concerns regarding its service seriously. Therefore, If anyone has concerns about their care we would be grateful if they could raise these with us directly so that we can investigate fully.

We are currently looking at a review of our service and details will be coming out soon.

Thank you for your co-operation.

Bucksburn Medical Practice

15th September, 2021

We shall be open as normal tomorrow 10th September. Thank you all for your patience.

We will closed tomorrow due to unforeseen circumstances. We will still be able to receive telephone calls for on the day phone consultations. Please bear with us during this time. Thank you