Practice Building

Great to see feedback from another happy client!

Have you ever noticed that any training you do with your staff seems to have a shelf life - sometimes of only a few weeks?

That's because training on its own doesn't work.

If you really want to be able to teach your staff new things and actually see them implement change that lasts, then you first need to develop yourself as a trainer and a coach.

​​​​​​​As part of the Big M training program, you will be given training and systems you can follow that empower you to offer your staff the quality of training they deserve.

Find out more by booking a discovery call with Matt by following the link in our bio

What’s in your toolbox?

Do you ever find yourself feeling aimless or overwhelmed when tackling issues?

Whether you need to make repairs or improvements when faced with any given situation, having the right tool for the job is critical.

With Big M, you will learn how to maximise your access to the PB Toolbox, comprising all you need for the smooth-running of an optical practice.

Our hands-on approach to problem-solving will empower you to face issues head on (but without the headache of guesswork).

Are you ready to get fixing? Big M managers, can you fix it? Big M managers, yes we can!

Book a discovery call with Matt to find out if Big M would be a good fit for you and your practice.

Are you reluctant or fearful to offer discounts?

Do you ever think "why give the margin away unnecessarily"?

On average, in the UK, the frequency of purchase of spectacles is approximately 1 pair every 3 years.

We all know that most would benefit from multiple spectacles for different situations.
So, somewhere along the way, we are failing our patients by either not recommending more than one pair to them and/or not making it affordable to own more than one pair.
With the right pricing strategy, you can price up your product and offer discounts to encourage multiple pairs without deviating from your planned gross profit target.

Book a Big M discovery call with Matt today to discuss this more and how we can help.

Managing an independent optical practice can be a lonely journey.

As a Big M manager in training, you share a space with other managers through fortnightly meetings. This gives you the opportunity to share ideas and experiences, so you can grow and develop together.

Find out more today about our Big M Programme on our website linked in our bio

Does team development seem like a major task?
Does it seem like it will just take up precious time taking staff and yourself away from daily duties?

As a key marker for job satisfaction, it is key to get this right. Done wrong or not at all, these are some of the likely outcomes.

- You will struggle to attract the right kind of staff.
- Your existing staff will wonder down the road to your competitors who some of which will have a clear training plan in place for each of the job roles they offer.
-Staff will simply not increase their skills over time, remaining stagnant, which is not a word you want to describe anything about your business, particularly your staff.

As a Big M Manager, you will implement a team development system that gives each job role a clear path of learning and development which is delivered routinely and consistently.

So the question shouldn't be, do I train and develop my team or see more patients?
It should be, how will I make the time in the diary to ensure my team are constantly learning so I can provide the best experience for not only the patients but my staff too!?

Find out more by booking a discovery call with Matt today

Even in the impact-driven world of carbon credits, there are some projects that stand out by demonstrating how one simple action can achieve multiple positive benefits.
We've helped numerous clients achieve Carbon Neutral and Net Zero Carbon certifications on our Net Zero Optics programme, and last month one of the projects they helped support is the clean drinking water project in Cambodia which is achieving a whopping EIGHT sustainable development goals at once!

The provision of water filters may seem simple, but the positive impacts are profound. From providing local employment to protecting rainforest (otherwise felled for firewood used to boil water), from improving gender equality to literally saving lives.

We've helped numerous clients achieve Carbon Neutral and Net Zero Carbon certifications on our Net Zero Optics programme, and last month one of the projects they helped support was a wind power project at Karnataka.
It is making a huge impact by helping reduce greenhouse gas emissions while supplying affordable clean energy to the Indian energy grid, but what's also brilliant is that the project is managed by Orange Renewable; a company that has won multiple awards for it's achievements in CSR.

We've helped numerous clients achieve Carbon Neutral and Net Zero Carbon certifications on our Net Zero Optics programme, and last month one of the project they helped support the provision of locally-made fuel efficient stoves with a multitude of benefits for families and the environment.

One woodstove reduces the use of woodfuel by almost 1.5t a year, helping to reduce deforestation, while significantly reducing indoor air pollution, saving families time and resources, and cutting carbon emissions.

We've helped numerous clients achieve Carbon Neutral and Net Zero Carbon certifications on our Net Zero Optics programme, and last month one of the project they helped support was for Renewable energy helping to fight the climate crisis, and this project is a great example of that. Formally pairing climate action with decent work and economic growth, and access to affordable clean energy to the local community.

But this particular project goes even further, and is helping to tackle water scarcity in the local region, and supporting hearing-impared children is local schools, thereby acting to reduce inequalities and secure better education for young people.

We've helped numerous clients achieve Carbon Neutral and Net Zero Carbon certifications on our Net Zero Optics programme, and last month one of the project they helped support this wind power project in a heavily industrialised area of Izmir, Turkey, generates 58 GWh clean energy and reduces emissions by 31,847 tCO2eq annually.

What's more, it's protecting one of the last pastures in the area from occupation by industry or urbanisation, while supporting the local community and economy.

We've helped numerous clients achieve Carbon Neutral and Net Zero Carbon certifications on our Net Zero Optics programme, and last month one of the project they helped support was decarbonising the energy grid is a high priority in fighting the climate crisis, and that's exactly what this project in Rajasthan is doing!

By reducing reliance on fossil fuels in favour of renewable solar energy, this among other projects is paving the way for a low-carbon future while benefitting the local community by providing jobs and clean energy.

If you say yes to any of these questions, then you probably need to take a look at your stock control system.
Do you suffer from.....
- Frame drops filled with mixed brands?
- Stuck or dead frame stocks?
- Big fluctuations in frame bills?
- Over stocked on frames?
- Patients are unable to find what they want, so the practice is always having to order in frames for patients to see?

Book a Discovery Big M Call with Matt today to find out more.
During the Big M Project - Stock Control System, you will solve all these problems by implementing a system to manage your frame stock efficiently.

Book a call with matt find out if Big M would be a good fit for your practice.

Question: Are things not always going to plan?

Well, have you thought that there maybe a management gap that needs addressing?

The solution begins with identifying where the gaps are precisely so that you can go to work on them.

Troubleshoot and fill the gaps by booking a management review with Matt today at www.callpbmatt.uk and choose to book a Big M Discovery Call.

Do you find yourself sifting through uninspiring CVs when recruiting for new staff?

A good question to ask is how good of an employer are you?
If you want the best staff, you need to be the best employer!

As part of the Big M recruitment project you will be given the perfect tool to measure precisely how you are doing as an employer.
You will also develop a system for selling the job to the most desirable prospective employees.

To find out more about our Big M Management programme book a complimentary Discovery Call with Matt on the link below
https://ow.ly/9Nw550S1XLI

We've helped numerous clients achieve Carbon Neutral and Net Zero Carbon certifications on our Net Zero Optics programme, and last month they helped support the first ever Gold Standard-certified Gender Responsive carbon credit project; meaning this project not only delivers greenhouse gas emissions reductions, but has been rigorously assessed to reduce gender inequalities.

Since 2019 the project has delivered the following impacts:

- 50,000 tonnes of CO2 emission reductions per year
- 40,000 individuals now enjoy clean water access, reducing the incidence of waterborne illness
- Nearly 4 hours saved per week for collecting water per household,
which is a 19% improvement from the baseline, saving mostly women and young girls time
- Reduced school absenteeism due to less exposure to waterborne disease and less time spent collecting water

Gender Equality Impacts:
- The local Water Resource Committee now has almost equal female to male representation, with 46% female to 54% male
- Reported incidents of domestic violence related to water collection have dropped to zero, compared to 35% prior to the project start
- 100% of the surveyed water users spend the time saved on domestic work,as well as income generating activities (99%) and social / leisure
activities (94%)

We've helped numerous clients achieve Carbon Neutral and Net Zero Carbon certifications on our Net Zero Optics programme, and last month they helped support this project which integrates wind power into Thailand's energy-generation landscape. This project is helping to prevent emissions from fossil-fuel-based electricity production, supporting 65 decent jobs and delivering clean and affordable energy.