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Building Trust Levels

How do we trust someone?

Trust is explained as the belief one has in the reliability, capability and truth of something or someone. When we are young, we learn to trust people closest to us such as family members, teachers or caregivers and we do this as children by establishing an emotional profile of the person. We learn to regard someone as emotionally reliable or emotionally unpredictable or unavailable.

We also learn at a young age socially by cognitive profiling of different individuals, or informants, depending on how familiar we are with the individual and we form a global impression of the individual using information from past inaccuracies, ignorance, uncertainty, behaviours and we feed this cognitive information into the profile to access whether we find them trustworthy or not.

However, there is growing evidence that trust is required in organisations and as organisations are multilevel systems, like many other constructs “trust” needs to be assessed at individual, team, and organisational levels. An individual’s trust of another individual or entity, will depend on relationships and depending on what is put in and what is received from the relationship will determine the level of trust created.

Within team’s trust levels are found to be low, and unless there is a good team leader to build team trust, teams may remain with little or no trust between team members. Research finds that servant leadership in teams improve team level affect trust, while transformational leadership increase cognitive trust.

When working in teams it is crucial for the team leader to be able to flex their leadership styles to manage conflict and the “us and them” or “in-group and out group” dynamics that arise within teams.

For the organisation the extent to which HR are willing to go to show the commitment and support for employees, the more likely the employees with trust the organisation. The principle of equity and reciprocity has been frequently applied to interorganisational trust and organisational identification (how individuals link themselves to elements in a social scene with the organisation) has also been linked to overall organisational trust.

So how do we build trust?

Individually we understand how we learn, assess and decide to trust someone. However, understanding the three levels of trust, i.e individual, team and organisational, this sheds some light on how we trust each other at work. There are also other variables essential to building trust in the workplace with each other and within teams which can be leveraged and used to help rebuild trust, some may already know them.

The C’s of trust, Competence, Caring and Consistency or in psychology Character, Competence and Caring. As you can see the C’s of trust can overlap and be displayed in three, four or five elements and for me I include the fifth, Communication.

👉🏻Competence: the ability or demonstrated skills to complete tasks and improve job performance.

👉🏻Caring: the ability to display empathy, kindness, and concern towards others.

👉🏻Consistency: the ability to maintain a level of performance that does not vary.

👉🏻Communication: the ability to effectively share and receive information, enabling relationship building.

👉🏻Character: the mental and moral qualities distinctive to an individual.

The four key trust elements, competence, caring, consistency and communication are where we need to take the time to develop further. By doing this we can build on our own character, which is also known as one’s own authenticity. It is by being authentic that makes the difference in how one leads their employees and teams also in their leadership qualities and abilities to build trust.

How’s work going? I’m asked this from week to week by family, friends and colleagues. How’s work going for you? I’d love to get your feedback!

This is how I see things in our adjusting environment back to business.

In today’s business world, businesses find themselves struggling to accept that they need to review current practices on the return back to business. Our continuous changing and volatile lives and working relationships are proving to be very challenging indeed, so what does the future of work and business look like?

With a servant leadership approach (how can I help, what can I do?) we need to re-evaluate the needs of both the business and our people, so business needs versus people needs and how to integrate both.

Try considering;

💡 people’s needs to work v’s business basic operations. ( how can I help, what can I do)

💡 safety needs i.e job security v’s the profit and security needs of the business. ( how can I help, what can I do?)

💡 belonging, kindness and love, that we as people thrive on v’s changing cultures, wellbeing and acceptance for businesses. ( how can I help, what can I do?)

How do we enable this in the current working environment?

🌟 being human oriented, revisiting and rebuilding new and updated foundations of needs. This will help improve relationships and get more buy-in from employees and then businesses can seek to gain the recognition and accolades of this success.

🌟”You don’t build a business, you build people and then the people build the business” - Zig Ziglar

Curious about coaching and how it can help? It’s not too late to register for “The Journey of Life - how coaching can help, tomorrow evening at 7pm.

To register for this free event, click the link below;

THE JOURNEY OF LIFE – How Coaching Can Help! Our journey in life is one of adventure with no guarantees – no matter how secure we feel. As humans we can become both resourceful and dependant at different stages. We will share with you first hand the value and benefit people gain throughout life when they (or their company/organisation, schoo...

I’m looking forward to speaking at this event with really amazing coaches from the IICC for international coaching week 8-12 May, hosted by the ICF. We will share information on the Journey of Life and how coaching can help!

On Thursday 11th of May from 7pm to 8:30pm we will share some valuable information on how working with a coach can benefit you, your family or business

Topics that we will touch on;

🌟Early Childhood (new Parents) -- Speaker Brendan Franks
🌟Wellbeing Coaching for teens -- Speaker Billy Corrigan
🌟Career coaching – Speaker Ted Walsh
🌟Adapting to change -- Speaker Julia McDonagh
🌟Internal Talk -- Speaker Aoife Fay
🌟Relationship coaching -- Speaker Mary Vaughan
🌟Financial coaching -- Speaker Morgan O’Connell
🌟Preparing for Retirement – Speaker Carol Mannion

Places are limited so register through the link here now! https://lnkd.in/dQmRvfDp

THE JOURNEY OF LIFE – How Coaching Can Help! Our journey in life is one of adventure with no guarantees – no matter how secure we feel. As humans we can become both resourceful and dependant at different stages. We will share with you first hand the value and benefit people gain throughout life when they (or their company/organisation, schoo...

So, I received this today from one of my clients in the Defence Force. I have learned so much recently working with leadership in the DF and how by being human and helping each other is the way to go in our personal relationships and in organisations!

Learn from yesterday live for today!

The current mood for many is quite emotional at the moment. How can leaders use these emotions effectively in the workplace? Check out my article for some tips!



https://www.linkedin.com/posts/julia-mcdonagh-651639180_leadershipcoaching-personaldevelopment-professionaldevelopment-activity-6931988811899965440-oWs6?utm_source=linkedin_share&utm_medium=member_desktop_web

Julia McDonagh on LinkedIn: Leadership Emotions and Moods The current mood for many is quite emotional at the moment. How can leaders use these emotions effectively in the workplace? ...

Meet Misty the lead of the herd also known as the visionary leader. Leadership development working with horses 🐎 who mirror your energy a truly fantastic experience!

I had the pleasure to experience Emma Jane’s approach to professional and leadership development and coaching using horses at Martinstown Lodge a couple of weeks ago. It was a very special and intuitive experience to how we are in the real world dealing with ourselves and working with others.

Listen back here and why not try it out yourself for your own professional development or book a team session 😃



https://www.rte.ie/radio/radio1/clips/22088873/

Equine Therapy Suzanne Campbell reports on how Equine Therapy is being used more and more to help those cope with physical and mental disabilities.

Loving the feedback on “Back to Business” 😃

⭐️📕Book Reviews 📖 ⭐️

Appreciating the feedback on “Back to Business” keep the reviews coming, let me know your thoughts 😃

Show your business, colleagues or team some love with the gift of empowerment!

With love this valentines 💝

Back to Business: A Personal and Professional Guide to What Ever Happens Next! Back to Business: A Personal and Professional Guide to What Ever Happens Next!

February is the month of showing love and sending gifts to show you care. Why not show some love to your team or colleagues this valentines with a gift of love and empowerment 💝💪🏼

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Back to Business

On Amazon

https://lnkd.in/g4eEw8mj

Back to Business: A Personal and Professional Guide to What Ever Happens Next! Back to Business: A Personal and Professional Guide to What Ever Happens Next!

Some happy recipients preparing for whatever happens next! 😃💞

Supporting you getting Back to Business!!!

On the way!!! Back to Business!!! 😃

Wow 🤩 it’s shares like these that keep me motivated 🥰

Ready to get Back to Business? A guide for the road to recovery available now on Amazon 😃

Hey there everyone! Are you ready to get Back to Business? A guide to support the return to the new normal AVAILABLE NOW on Amazon 😃 feel free to share with your network!

***COMING SOON*** leave a comment below if you would like a free copy and I’ll pm you for shipping info 😊

***COMING SOON *** a guide to help you own your own zone! Supporting people and businesses getting Back to Business 💞if you would like a free copy signed with love leave a message in the comments below and I’ll Pm you for shipping info!

The emotional wheel! Plutchik’s and Willcox’s work to help us identify and communicate our emotions.

Happy new year 🥳 better days are coming 💞