GRAND BAJAJ

00 vehicles per month and now having a market share of 33%. GRAND MOTORS has a wide network in the palakkad with 27 outlets, and more than 200 employees are there working for the growth of the firm. All the showrooms are well furnished and having 3’ S facilities. The firm is not fully concentrating on the maximization of sales only; the company considers the satisfaction of customers as the Prime Motto. The firm is having a special team who are fully involved in the customer care. Each customer is contacted after every sale and service and their feedbacks are collected. If any dissatisfaction is found anywhere by the tele-callers from customers, immediate remedial measures will be taken by the management for the customers satisfaction. The major highlight in the growth of the firm is the support of the customers and their confidence towards the products and service provided by the company.