OLaw, The Outsourcing Law Blog

OLaw, The Outsourcing Law Blog

Platform to discuss and understand legal issues surrounding the outsourcing industry. Apart from Ind

Outsourcing is booming, but what about improved legal understanding of the industry? Where are the legal solutions that makes life easier for the industry insiders? In this age when almost all technological knowledge is freely available on the internet, where is the trusted source of legal knowledge you can turn every time to in times of doubt? Is someone talking about the legal issues involved in

What I learnt about educational courses while building one myself 04/02/2013

A candid article on commercial educational courses in India http://ow.ly/ho6US

What I learnt about educational courses while building one myself In the last one month or so, I have been researching a lot on various courses available for law students. I spoke to hundreds of law students about...

India Outsourcers Await U.S. Senate Vote 03/08/2012

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India Outsourcers Await U.S. Senate Vote The U.S. Senate will vote on the ‘Bring Jobs Home Act,’ which would offer tax breaks to businesses that hire locally. Do India’s software outsourcing companies have anything to fear?

Crowdsourcing Dispute Resolution: Convenient but Non-binding : The Law of Outsourcing 02/08/2012

Crowdsourcing Dispute Resolution: Convenient but Non-binding : The Law of Outsourcing Crowdsourcing dispute resolution mechanism has been derived from the online dispute resolution system that uses internet as the forum for solving dispute.

India protests EU study on its data laws | ZDNet 12/07/2012

India protests EU study on its data laws | ZDNet Summary: Country upset over European Union's decision to examine if it's "data secure" before committing to bilateral free trade agreement aimed at boosting outsourcing flow between region and India.

10/04/2012

"Arise, Awake and Stop Not till the goal is reached" - Swami Vivekananda

"Arise, Awake and Stop Not till the Goa is reached" - certain anonymous lawyer in a corporate law firm in Mumbai

: sourcingfocus.com 08/02/2012

trends to be seen in outsourcing in coming months

: sourcingfocus.com Outsourcing continues to change in response to market changes, and a still uncertain economy. I expect the following trends to be apparent in outsourcing as we go through the year:

11/09/2011

Do you know BPOs and telemarketers can be liable for calling up customers to promote their goods and services? Read further to know about it

Do- Not- Call Rules of US and Protection against it for Indian Call Centres | The Law of Outsourcing The Telephone Consumer Protection Act, 1991 together with the Do-Not-Call Implementation Act, 2003 of the United States of America has put forward certain penalties if its provisions are not followed by telemarketers for sell of goods or for the benefit of their business. You can read further about ...

Exemption of Foreign Companies under the Indian Data Protection Rule | The Law of Outsourcing 26/08/2011

India passed its data protection law in April this year which stipulated that a company needs to take the consent of the individual before collecting personal information. However, does that rule apply to foreign companies, after a lot of speculation with regard to it, government finally issued a clarification. Read further to know whether Indian Data Protection Law applies to foreign companies or not

Exemption of Foreign Companies under the Indian Data Protection Rule | The Law of Outsourcing The Government of India issued clarification on Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 to clear the cloud of doubts over the applicability of Indian Data Protection Rules to foreign companies in India.

Indian Outsourcing Law Simplified - Know the latest updates and issues on outsourcing 25/08/2011

Learn about captive business unit

Indian Outsourcing Law Simplified - Know the latest updates and issues on outsourcing Captive Units are business units of a corporate houses functioning offshore as an entity of its own while retaining the work and close tie ups with the parent company. They are a way of establishing presence in a country rather than outsourcing work to other companies established offshore. It is an ...

Indian Outsourcing Law Simplified - Know the latest updates and issues on outsourcing 20/08/2011

Security and Exchange Board of India (SEBI) in order to mitigate the risks involved in outsourcing of activities related to intermediation services has issued guidelines on the outsourcing of activities related to intermediation services. Read on to know more about the risks involved in outsourcing of activities related to intermediation services

Indian Outsourcing Law Simplified - Know the latest updates and issues on outsourcing Capital market intermediaries such as Registrar &Transfer Agents, Depository Participants, stock brokers and portfolio managers generally outsource back end office work related to record keeping, data entry and related services to third party service provider keeping in mind the cost benefits involv...

Indian Outsourcing Law Simplified - Know the latest updates and issues on outsourcing 18/08/2011

In the beginning of August, class action was filed against Bank of America and American Express for putting its customer financial personal information at risk by outsourcing it outside US.
What are the risks involved in outsourcing personal financial information? Is there any privacy law in US that protects outsourced personal financial information? Read further to know more about it.

Indian Outsourcing Law Simplified - Know the latest updates and issues on outsourcing A class action was filed against Bank of America and American Express in the beginning of this month of August on behalf of its customers by Maryland-based law firms Beins, Goldberg & Hennessey and Toomey McKenna Law Group as well as California-based Weems Law Officesfor putting the privacy of finan...

BERNAMA - SC Releases Revised Outsourcing Guidelines 09/08/2011

http://www.bernama.com.my/bernama/v5/newsbusiness.php?id=606931

BERNAMA - SC Releases Revised Outsourcing Guidelines var mydate=new Date() var year=mydate.getYear() if (year < 1000) year+=1900 var day=mydate.getDay() var month=mydate.getMonth() var daym=mydate.getDate() if (daym

Indian Outsourcing Law Simplified - Know the latest updates and issues on outsourcing 04/08/2011

Your organization needs to get its security standard certified under Data Protection Rule, 2011. Know which organizations provide ISO 27001 or other security standards certification

Indian Outsourcing Law Simplified - Know the latest updates and issues on outsourcing A company that is dealing with personal and sensitive information under Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 is supposed to follow the International Standard IS/ISO/IEC 27001 on Information Technology – Security ...

A First Taste of Law: Why you should listen? 22/07/2011

Why you should listen?

A First Taste of Law: Why you should listen?

Indian Outsourcing Law Simplified - Know the latest updates and issues on outsourcing 18/07/2011

http://olaw.in/what-is-net-neutrality-does-india-have-a-network-neutrality-law/

Indian Outsourcing Law Simplified - Know the latest updates and issues on outsourcing Network neutrality basically denotes equal treatment of all the content, sites and platforms by the Internet service provider. An Internet service provider that provides Internet service can control the flow of data in their infrastructure by determining which data packet moves through them first, w

outsourcing to the Indian BPO industry: the future 18/07/2011

http://www.chillibreeze.com/articles/outsourcingtotheindianbpoindustrythefuture.asp

outsourcing to the Indian BPO industry: the future How outsourcing has boomed in India, trends in Business process outsourcing, the future of BPO and issues in this sector

19/06/2011

Is your personal & corporate information safe? India’s new Data Protection Regulations have a long w We covered in a prior post the impact of the new data protection regulations for the protection of sensitive personal data. That was a significant step forward for India, as it lacked an effective data protection law till April 11, 2011 (read here about India’s data protection regime prior to April

Trade Secret Protection and Outsourcing 19/06/2011

Trade Secret Protection and Outsourcing Trade secret are confidential information and business techniques unique to a company protected under intellectual property law .Trade-related Aspects of Intellectual Property Rights (TRIPs) agreement protects trade secrets under Section 39 of it.

Components of an outsourcing contract for insurance and insurance related services 19/06/2011

Components of an outsourcing contract for insurance and insurance related services Knowledge of Outsourcing Law for the Industry

Outsourcing by Insurance Companies:What are the governing laws that an outsourcing company should kn 19/06/2011

Outsourcing by Insurance companies

Outsourcing by Insurance Companies:What are the governing laws that an outsourcing company should kn Insurance companies these days prefer to use outsourcing services to reduce cost of service and to get access to specialised service which may not be easily available otherwise.

Liability of service provider under cloud computing contract:Risks and remedies 19/06/2011

Liability of service provider under cloud computing contract:Risks and remedies A consumer or a business using cloud computing services expects cloud computing service provider to provide smooth and superios service and would ordinarily expect a service provider to be liable in case of any irregularity or default in service. However,as discussed in the earlier post,standard for

Data migration after termination of cloud computing contract 19/06/2011

Data migration after termination of cloud computing contract Cloud computing agreement can be terminated on the account of various reasons. The contract may expire at the end of its stipulated term or it may be terminated for default or material breach of terms of contract. User may also want to terminate the contract to migrate to a better or more cost effec

Cloud Computing Agreement- Risks Involved 19/06/2011

Do you know of the risks involved in a standard cloud computing contract?

Cloud Computing Agreement- Risks Involved Users need to pay attention to the terms of contract,the liability of service providers and other such condition before deciding to take up a particular service. This post covers potential risks in some specific and popular services.

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