IQI Tech Limited

Small actions can add up to big results!
Progress may seem slow, but consistency in small steps leads to big achievements.

Happy New Week! 📞🏚️
Stay Inspired 😊

Mondays like this! Another opportunity for a restart😎

From all of us at IQI Tech Limited,
We wish you unending Joy and the most colourful of Eid celebrations!

In today's world, with so many ways to communicate- from phones to email to the social media- it's vital to consider the importance of communication beyond the scope of the telephone, as It's not just about making a phone call anymore; it's about using all the tools at our disposal to foster communication in the most effective way possible.

And here! We have the INTERNET, most specifically the IQI INTERNET for you!

•••••••••••••••••••••••••
CONTACT US-
Tel: +2347080671150 or +2347001236666
Website: www.iqitech.com.ng
Email: [email protected]

It's 2️⃣4️⃣ O'clock❕

As you plan towards that event with all shades of Glamour and Glitz,

PLAN with IQI Technology's Event Wi-Fi, that allows your guest have exclusive and unrestricted access to free and unlimited internet service.

For more enquiries,
CALL US TODAY!
☎️ 0818 806 2906

LOOKING INTO THE TECHNICALITIES, BEYOND OUR CORE COMPETENCE

When evaluating a company, it's easy to focus on its core competence- the products or services it offers and overlook other important factors. But understanding a company's technicalities- its technological capabilities, its processes, and its organizational structure- is essential to making a well-informed decision about its viability and potential for growth.

Without considering these factors, you could miss out on key insights that could influence your opinion of the company.

Let's get 2024 started, IQI Technology resonates; Be Inquisitive!

Wishing you all a Prosperous New Year!

YOUR BUSINESS THRIVES MORE WITH THE INTERNET!

In the present digital world, your business and services tend to gain visibility beyond the usual landscape you are used to operating on when you GET CONNECTED with likeminds, stakeholders across different industries.

And just as interesting as 'Getting Connected' sounds, it now doesn't come at the cheapest of costs using the internet, not forgetting having to deal with the persistent lags and slowness of just any available internet.

However, In our bid to further compliment your efforts and aid your quest in reaching out to a larger, genuine network without hassles- At IQI Technology, we are offering you the cheapest, fastest and most secured internet you have come across in recent times with our mouthwatering internet service packages
🔽

The UNLIMITED IQI INTERNET SERVICES with 1-Month free subscription:

🔘 Residential- Up to 15mbps @ #11,000 per month
🔘Commercial- Up to 50mbps @ #33,000 per month
🔘One-off Setup @ #65,000.

For further enquiries, CONTACT US-
Tel: +2347080671150 or +2347001236666
Website: www.iqitech.com.ng
Email: [email protected]

ADD THAT 'EXTRA SPICE' TO YOUR UPCOMING EVENT!

With IQI Technology's
E V E N T W i - F i
---------------------------------

We see how much of hardwork you have invested in ensuring your upcoming event is a success. Having thought within ourselves to compliment your efforts and further make your event distinct, glamorous and become the 'talk of the town'

We took it upon us- painstakingly evaluated different options and available resources and HERE! We bring to you; the newest of our services- THE EVENT Wi-Fi
⬇️⬇️⬇️

As it specializes in providing secure, fast and reliable Wi-Fi Internet to any and ALL of your events across SOUTHWEST NIGERIA.

We sure have you covered for your Conferences, Symposium, Corporate meetings, Indoor and Outdoor events, Hospitality events, Media Centres, Broadcasting and Webcasting, Film, TV and Advertising, Music Festivals, Local events and lots more...

For more enquiries,
CALL US TODAY!
☎️ 0818 806 2906

The INBOUND CALL CENTRE: A Catalyst for Business Growth.

More than ever, businesses today work hard at building relationships with their customers. Companies now understand that inbound call centre services offer one of the few opportunities in which they can speak directly to the customer and where the customer can speak to them. This communication is valuable, and if handled correctly can determine, in part, the trajectory of their growth in business.

So important is this communication that businesses are turning to Call Centres to manage this facet of their operations with full realization that chances can't be taken in not having a dedicated team of professionals manage these interactions. And it is for that cause, we stand for at IQI Technology with our State-of-the-Art Call Centre and a team of trained, seasoned professionals.

As you'll get the opportunity to use the interactions with customers for a number of factors that are critical to the advancement of your organization with a bright chance to stand you out from the industry's competition.

WANT TO FURTHER KNOW HOW AND MORE?, CONTACT US TODAY-
Tel: +2347080671150 or +2347001236666
Website: www.iqitech.com.ng
Email: [email protected]

IQI Technology: Here, TO QUENCH YOUR QUEST FOR AN IMPROVED CUSTOMER SERVICE!

Ever wondered how a good customer care service can serve a bait in luring potential clients/customers for your business!?

Then, you should know- A SATISFIED CUSTOMER is the best BUSINESS STRATEGY of all.

At IQI Technology, Our Services include;
↘️ CALL CENTER SOLUTIONS
↘️ INTERNET SERVICE
↘️ VIRTUAL RECEPTIONIST
↘️ IP DESKTOP PHONE
↘️ IVR SERVICES and more...

Check in at IQI Technology today for more enquiries-
website: www.iqitech.com.ng
Email: [email protected]
Tel: +2347080671150 or +2347001236666

TOP 5 SECRETS OF A SUCCESSFUL BUSINESS-
(Customer Satisfaction Point of View)

➡️ Absolute Focus on Customers: Such that customers' interest should always be at the center of the business discussion with their needs in mind.

➡️ Trust Building: Being the foundation of any good relationship, and thus, quite important in the context of business. Trust can be built through virtues like transparency, consistency, and responsiveness.

➡️ Attention to Feedback: Customers feedback is quite essential for continuous improvement.

➡️ Responsiveness: Owing to today's fast-paced world, businesses need to be quick to respond to customers' inquiries and requests as slow response often times lead to dissatisfaction.

➡️ Creating a positive Culture: A positive company culture leads to happy and willing team members which in turn leads to satisfied and Happy Customers.

Just so you know you're an INTEGRAL PART OF THE WORKING SYSTEM!!

As we celebrate eek2023, we seize this opportunity to say a BIG THANK YOU for your continued trust and support.

We celebrate your trust and amazing contributions to the system, exhibited by your positive attitude and ability to go above and beyond to help us serve you.

As we are marveled by your commitment and strides to do more to achieve greater successes together, and on days when you feel extremely blown out through that path, do always remember- we're here every step of the way, making your experience exceptional.

Cheers and here's to many more milestones together!

🇳🇬 HAPPY INDEPENDENCE, Nigeria!

Today, we honor the past and celebrate the resilience of our great nation. Here's to a future where we break barriers and make financial strides.

We are IQI Technology,
WHY YOU SHOULD CHOOSE US!

Asides being Trailblazers in the industry, Our team of exclusively trained and seasoned professionals are ever ready to be at your services.

☑️ To ensure 'keeping a working relationship' with your customers become the least of your worries with the IQI Call Centre Solutions

☑️ Keeping you connected with Friends and Family round the clock with our affordable INTERNET Service

☑️ Assist with daily business activities by receiving your customers via the VIRTUAL RECEPTIONIST

☑️ With the IP Desktop Phone service you can get a personalized and official business phone line in different packages

☑️ As you get to thrill your customers and further brand your business with the Interactive Voice Response(IVR)

These and many more distinct US!

Check in at IQI Technology today for more enquiries-
website: www.iqitech.com.ng
Email: [email protected]
Tel: +2347080671150 or +2347001236666

HOW THE IP DESKTOP PHONE WOULD FURTHER HELP YOUR BUSINESS ⏬
-------------------------------------------------------------

AS A BUSINESS OWNER,
Are you on the lookout for in branding your business such that it gets more visible and appealing to potential 'bigger' clients/customers?

Oh, WELL!
It's high time you CEASED making use of GSM numbers to receive phone calls especially during business hours.

"HOW DO I ACHIEVE THAT" You asked?

With the IQI Technology IP DESKTOP PHONE Services-
You can get for as low as #2,500 per month, an official BUSINESS PHONE LINE to suite your business status, enjoy varying free minutes from all available packages and even further thrill your customers/potential clients with our Customized welcome message greetings while it also communicates to them basic details about your business and services through the IVR.

Check in at IQI Technology today for more enquiries-
website: www.iqitech.com.ng
Email: [email protected]
Tel: +2347080671150 or +2347001236666

When EASE meets COMFORT, EXCITEMENT sure knows NO BOUND!

Just because we know how increasingly frustrated you've become putting up with extremely slow internet connectivity in recent times.

WORRY NO MORE! THIS ONE FOR YOU!👇

Being a leading figure in the industry-
"OUR IDENTITY IS MORE THAN JUST A LABEL"

In recent times, we have upped our game by consistently delivering the highest quality of services across board. This has set us apart from our contemporaries and distinguished us as trailblazers in our field.

And trust, we are even further driven to provide the highest quality of services to meet the existential needs of businesses, owners and their customers,
Just how well we know at IQI TECHNOLOGY that communication is essential to human daily existence.

Our Core Services include but not limited to providing-

▶️CALL CENTRE OUTSOURCING SERVICES

▶️REMOTE CALL CENTRE SOLUTION

▶️VIRTUAL RECEPTIONIST

▶VoIP SERVICES

With all services available to Financial Institutions, Debt Collection Agencies, Hospitality and Utility Companies amongst several others.

FOR FURTHER ENQUIRIES, CONTACT US TODAY-
Tel: +2347080671150 or +2347001236666
Website: www.iqitech.com.ng
Email: [email protected]

GET TO KNOW US BETTER!
-As we champion the cause to further "bring the world closer together" through our Internet Services-

The internet has become an integral part of our daily lives,

From staying connected with friends, family. Communication and entertainment to and , the internet touches almost every aspect of our lives.

And as our world becomes increasingly connected, a reliable and fast connection is more important than ever.

Now, With IQI TECHNOLOGY's dedicated internet service, you can enjoy all the benefits of a fast, reliable connection, without the hassle of slow speeds or unreliable service. And our easy-to-use platform makes it simple to get started and scale your service as your needs grow

As we boast of an exclusive coverage and accessibility to strategic areas in the heart of Ibadan, the capital city of Oyo State, Nigeria and with dedicated service nationwide.

These features and many more makes us the ideal option for businesses that need a reliable internet connection to stay productive and keep their operations running smoothly.

BANK ON US AND CHECK IN TODAY-
Tel: +2347080671150 or +2347001236666
Website: www.iqitech.com.ng
Email: [email protected]

PHONE CALLS WITH STRONGER BOND

In today's age, where text messages, emails, and social media platforms dominate our communication landscape,

It's quite important to recognize the enduring power of a phone call, that is- beyond the convenience and efficiency of digital platforms, phone calls enable emotional connection, real-time interaction, personal touch, and authentic conversations. They bridge the gap between individuals, fostering empathy, understanding, and trust.

As we navigate the digital age, let us not forget the value of that a simple phone call can bring, reminding us that our most powerful form of communication lies in our ability to connect with one another. Yes! "You cannot NOT communicate"

And to leverage on one of the many advantages of phone calls is where we come in at IQI Technology, with our Call Centre Solutions aimed to foster a sense of camaraderie between YOU, YOUR BUSINESS and YOUR CUSTOMERS.

IQI Technology encourages, you PUT A CALL THROUGH!
Tel: +2347080671150 or +2347001236666
Website: www.iqitech.com.ng
Email: [email protected]

BE STRATEGIC, MAKE THE MOVE!
🔽
The INTERACTIVE VOICE RESPONSE (IVR)

owners at all level needs to know and do away with the thoughts that is something that is best left to the , the and the of this . The truth being, no matter how big or how small the is; if you’re in business, you need to think beyond the ordinary about branding your business.

Larger have larger to spend on branding. But you don’t need an Apple-sized to build an effective branding from the ground up. There are plenty of things you can do to help that business stand out, grab your customers’ attention, and make your business memorable without blowing your budget and one of those is IQI Technology's INTERACTIVE VOICE RESPONSE (IVR) Services

WHAT IS THE IVR?
🔽
(IVR) is an system tool that answers incoming customer and offers options for next steps via a menu. It uses these responses to route customers to the right or department, provide recorded responses to frequently asked questions, deflect calls by allowing to switch from a live call to a text , and more.

IVR is a cost-effective for call center teams and improves the employee experience by deflecting incoming calls and allowing agents to focus on high-level tasks.

IVR serves a broader purpose beyond just call centers. Although call centers commonly employ IVR systems on behalf of companies, there are also companies that directly handle their own calls while utilizing IVR. This versatile technology effectively communicates a wide range of messages to customers during their hold time, ensuring effective engagement and information delivery.

Your IVR phone system can also increase customer satisfaction by providing immediate answers to basic, common questions and freeing up more agents to handle urgent, complicated matters. It also saves customers time—an IVR can ensure they get a useful call response.

The IVR can be as slim or robust as your requires. However, some popular menu options include:

Type of service: Determine if a caller needs help with , , or issues.
Text back: Switch calls to text.
Language: Allow callers to choose their preferred .
Sales: Immediately route callers who are interested in purchasing your to a sales representative.

To learn more on the IVR service-
website: www.iqitech.com.ng
Email: [email protected]
Tel: +2347080671150 or +2347001236666

CHEER UP, YOU DO HAVE AN ALTERNATIVE!

It's quite understandable at this point as a owner, you're probably weighed down by the constant thoughts of how to spin through and get past the yet-to-arrive next phase of hardship in the - No thanks to the widely circulated and anticipated further increase in pump to a staggering #700 per and even more overwhelming, that much is to be accompanied by an increase in prices.

OH! SURVIVAL DOESN'T GET MORE DIFFICULT, RIGHT?
Considering the ripple and cascading effects both could have on businesses.

Through your mind, question keeps answering questions; HOW DO I KEEP BEING IN BUSINESS?, WHAT ARE MY CHANCES OF MAINTAINING PROFITABILITY? With the hike in and fuel costs bound to impact expenses especially for that rely heavily on electricity such as and .

NOW THE REAL DEAL YOU CAN SEEK SOLACE IN:

In such a challenging climate as this, IQI Technology can provide enabling to help businesses save and streamline their by offering work capabilities for care agents, IQI allows businesses to reduce associated with physical , such as space and equipment. Allowing agents to work remotely from home can also improve work-life balance and boost satisfaction.

Moreover, by the entire customer care function to IQI Technology, businesses can focus on their core competencies while entrusting customer to a specialized provider. This can lead to cost savings by eliminating the need to and in-house customer care teams, in infrastructure, or manage the day-to-day operations of a center. IQI Technology's expertise in call center services can ensure efficient and effective customer support, ultimately enhancing customer satisfaction, loyalty and by extension; leveraging IQI's remote work solution means businesses can adapt to economic challenges, reduce costs and maintain a high level of customer service as these will contribute to their overall success and resilience in a difficult economic environment.

Check in at IQI Technology today for more enquiries-
website: www.iqitech.com.ng
Email: [email protected]
Tel: +2347080671150 or +2347001236666

The of your wouldn't happen accidentally!

Alongside the know-how you possess in your chosen field, you've got to learn to be intentional about conceiving to further grow your business or , as there is a constant need to dot the I's and cross the T's in keeping your business afloat.

DO YOUR BUSINESS DEAL WITH A WIDE RANGE OF CUSTOMERS?

If YES! Then IQI Technology CALL CENTRE SERVICES should be your companion;

With a team of trained readily available to your phone calls to IQI Technology, thereby answering general queries, proffering possible solutions to customers' complaints, all in line to suit your business .

100% Guaranteed are:
▫️Multiple agents to receive calls and make calls simultaneously from a single phone number.
▫️Dedicated phone number for your business.
▫️Call Record Details (CRD) available to download.
▫️Interactive Voice Response (IVR) i.e. welcome message.
▫️Agents available to remotely receive inbound and make outbound phone calls.
▫️ Service available 24/7.

Check in at IQI Technology today for more enquiries-

website: www.iqitech.com.ng
Email: [email protected]
Tel: +2347080671150 or +2347001236666

I learnt the biggest lesson of my life when I almost lost all I had worked hard to put together as a business owner.
I mean, my years of consistency and impeccable service were beginning to look like a joke and I felt it was the forces against my success that were at work.

One thing was certain, my products were of high quality and this brought me new customers daily. I also had returning customers who never stopped getting me .

I was indeed growing, but my response rate was unintentionally declining. My Whatsapp, email, and website were always buzzing with orders, enquiries, and requests. I was always having tens of missed calls too, but 24 hours was never enough to clear them all.

I sincerely tried my best in managing the situation. I created a for when I would attend to prospects and answer calls. Unfortunately, it didn't work. I couldn't trust any of my workers to handle the messages because I understood the importance of being patient with prospects.

I was trying to maintain my business growth, I was trying so hard to improve in all areas, and I was also trying to ensure goods got delivered without issues. That made it difficult to attend to messages and calls.

Do you know what that cost me? Bad service . Many of my new customers thought I was being too arrogant to attend to them. They probably felt I had enough and didn't need them. Who doesn't need new customers?

While some were praising my , many others said I was rude and never available for .

I lost tons of deals until I got in contact and employed the services of IQI TECHNOLOGY Virtual Receptionist who helped me handle everything. My emails, Whatsapp and became super active and the orders tripled.
I also had more time to rest and strategize. It has been an immense growth ever since.

The loss I recorded taught me that people are less concerned about what you go through, they just want to get attended to. And if you seem too busy to give them what they need, they'll readily get that product or service elsewhere, regardless of how good yours is.

Are you also at that crossroad or willing to further brand your business or services with IVR messages to thrill your customers? Then worry no more,
Check in at IQI Technology today for more enquiries-

website: www.iqitech.com.ng
Email: [email protected]
Tel: +2347080671150 or +2347001236666

www.iqitech.com.ng
WhatsApp: +2348183596746






#

As a business owner, satisfying your customers is very important to your business. One way of achieving customer satisfaction is by being able to pick up as much calls as you need to attend to customer's needs.
For more information and enquiries contact us at https://IQITECH.com.ng

WhatsApp: +2348183596746






#

Do you want to ‘Add value to your business through effective communication system?

Do you want your customers to listen to customized prompt greetings when they call your company phone number?

Such as welcome to XYZ limited
Press 1 for Sales
Press 2 for Operations
Press 3 for Customer Care

You can also have your customers listen to music or messages of your choice, jingles, sale promotion notes, and other important messages while they are on hold.

If your answer is 'Yes' to the above, let IQI TECHNOLOGY help you actualize your business goals via our well-tailored Remote Call Centre Solution.

Contact us for more details on:
[email protected]

IQI Technology

Wondering why you need a virtual receptionist? See 5 reasons why

* Free up internal resources.
* Improve customer experience.
* Offer after-hours support
* Streamline appointment schedules
* Appear more professional.

For more Info - www.iqitech.com.ng






#