Hameedat Ilyas I SMM
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Why should you give your competitor a chance?
With many options in front of your customers, their expectations are on a rise too.
In a real sense, your customer service will determine whether they will stay or not.
No doubt, you don't want to lose them.
So how to make them stay?
📌 Be accessible
📌 Monitor and keep a track of their feedback on social media platforms.
What happens when you ignite the fire without keeping it burning?
It dies.
Advertising ignites the fire while
Customer retention keeps the flame burning.
Your business needs people to survive
People to vouch for you
People to fight for you...
Do you remember Coca-Cola and Pepsi saga?
Oh! You haven't read about it.
Anticipate as I talk more about the saga and how it can benefit your business too.
How ready are you for this?
I guarantee your business will scale more if...
❌ You focus less on your competitors.
❌ Worry less about your competitors.
And...
✅ You start listening to your customers.
✅ You start caring about your customers.
"Modern sales feels more like a Doctor/Patient relationship than a Salesperson/Prospect relationship" Mark Roberge
How does this apply to social media marketing?
Make deep research to know your audience pain point.
Create content around it.
Offer the solution.
Top 5 tools for business owners and service providers
Which of them are you using?
A man can live without food and water for just 7 days.
A man can live without food but with water for just 40 days.
What about your business?
How long can it last without customers?
Why are you nurturing your audience for your competitors?
All because you've been told to not be SALESY.
AND that's why you keep educating your audience without selling to them.
Let me shock you with this FACT. 😵
While you're educating them, your competitors are selling to them.
What's the solution?
CONTENT-COPY
You educate and sell without them knowing they're being sold to.
Want to build a strong online presence for your e-commerce business?
Follow these steps
Step 1: Define your target audience.
Example?
Product: kitchen equipment
Buyer Persona
Occupation: housewives
Age: 25-45
Gender: Female
Step 2: Know their pain points
Example?
Get overwhelmed with house chores
Easily drained
Step 3: Set up your Instagram profile
Have a clear profile picture
Have a name related to your niche
Write a powerful bio stating how you can solve their problem
Have a clear CTA
Add a link to your website
Step 4: Create content based on their pain points
Let your content be how your product can solve their problem.
Step 5: build strong relationship with your audience
Connect with them by replying their comments and dms.
Relate with their posts too.
Want a "done for me" marketing for your e-commerce business?
Dm "done for me".