Bellwether

Wow, we are just blown away and absolutely in love with the at the gorgeous new outlet centre. This one needs to be on your list to check out, next time you're in the area!

Oh boy we're spilling the tea...!! 🫢 🍵 Want to hear some proven tactics for improving conversion in your store? Well then...keep watching...

Don't miss the tropical fish! 🐠 Paddington is an absolute favourite of ours and one to pop on the list for your next shopping spree...!

Want to boost your in-store expertise? It all starts with asking more questions!

Your customers will have heard this one too many times today...keep it FRESH, compliment instead!

Be care you don't make this mistake, when it comes to your retail store!

What does it mean to execute the last mile in retail?

What is the Greeting Index? It's a way to score your team on their greeting competency.

When analyzing your team members greeting skills, ask yourself...
> Are they smiling and making eye-contact?
> Do they come across as friendly and approachable with open body language?
> Do they keep their greeting short and concise in order to segue into the meeting phase with ease?

The goal is to hit 10/10 on your greeting...every time. ✨

Is it time to level up your complementing skills? What if this one simple trick is the ultimate solution for starting easier customer conversations!

How to convert more browsers into buyers? It all starts with this one super important but highly overlooked aspect of your retail sales process....

Today we're in the lovely Queenstown!

When it comes to improving your team's skills in greeting, meeting, closing and upselling this often comes down to simply building up their confidence on a whole. But what's the best way to do that?

Who doesn't LOVE learning a new store policy right? Plot twist, it's super important for everyone on your retail shop floor team to be incredibly aligned when it comes to your store's policy.

What metrics do you monitor to maximise success in your store? 🤔 ✨

Retail gamification...what is it and how will it your 9-5 retail gig? 👀

What is "Greeting Bias" and why is it letting your store down in terms of sales?

Go on...we dare you to say it... 👀

Turning a good greeting...into a GREAT greeting! What does it take? 🤔

Do you feel pushy when you go to greet your shoppers? Well you shouldn't! 10/10 greeting should feel natural and authentic and it should feel exciting! ✨

Compliment, compliment, compliment! This is by far the easiest way to engage with shoppers in your store.

This is why more promotions, don't always equal more profit for your store!

When they increase the targets AGAIN...because you just keep winning!

Was so much fun visiting the Coastlands Shoppingtown, we highly recommend you pop in next time you're in the area!