Job Hiring PH

Calling all Travel Counselors and get a chance to be hired on the spot on our one-day hiring on Thursday, November 17!


Click here to register: https://lnkd.in/gAYmiHpj

We are currently in need of TRAVEL COUNSELORS to start on June 2022.

Qualifications:

- 2+ years of BPO or Call Center experience
- Strong verbal and written communication skills
- Good Travel industry knowledge
- Knowledgeable in GDS or other booking tools (preferred but not required)
- flexible in shifting schedule

Work Location: Mckinley, Taguig City

We are currently in need of TRAVEL COUNSELORS to start immediately.

Qualifications:

- 2+ years of experience working in a customer service environment that includes handling of Travel Account
- Strong verbal and written communication skills
- Good Travel industry knowledge
- Knowledgeable in GDS or other booking tools
- flexible in schedule

Temporary WFH set up
Work Location: Mckinley, Taguig City

Our client in QC is currently looking for Customer Service Representative Lvl2. Click the apply button if interested.
Job Description:
- Answer inbound calls from customers
-Facilitate outbound phone calls for follow up and updating customers
- Document all calls handled accurately
-Guarantee departmental metrics are met by adhering to key standards in contact rates and handling procedures
-Produce positive customer experience by effectively answering inquiries and handling problem solving scenarios
- Redirect/Transfer calls to the correct department for better transition and service
- Adhere to prescribed shift and schedule
- Adhere to set service level targets or key performance indicators
Basic Qualifications:
- Education: At least 2 yrs of college + 1 yr of relevant work experience/Bachelor's degree
- Experience: Level 2 – At least 1 year relevant work experience in a BPO set up; college graduate (no experience)
- Excellent English skills must at least be intermediate level
- Strong customer service skills (ability to build rapport, demonstrate empathy and outline key steps in delivering good customer service).
- Ability to clearly understand and act on presented problem statement; to comprehend, capture as well as interpret basic customer information.
- Minimum keyboarding skills of at least 30 words per minute
- Ability to multi-task and navigate multiple applications at the same time.
- Amenability to work at night full-time, shifting schedules, Philippine holidays
**Direct Hire
Location: UP Technohub, Diliman, QC

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Job Hiring PH updated their phone number.