Dataconnect Surigao del Sur

SERVICE ADVISORY ❗📢⛑️🛜

Customer references

DATACONNECT NETWORK SERVICES INC.❗🛜⛑️📢

INTERNET PACKAGES.

🛜RESIDENTIAL-
🛜MSME
🛜MSE
🛜CORPORATE
🛜ENTERPRISE

Note: 📢

🛜All Prices are 12% VAT INCLUSIVE
🛜30 % Minimum Speed,80%RELIABILITY

🛜MODEM IS WIFI READY
🛜Minimum Term 2 years
🛜Installation (3360)
🛜Free 150meters drop wire
🛜35per meters of Excess Wire VAT INCLUSIVE

🛜Rental of Additional IP is available at 1120/month.(IPV4)VAT INCLUSIVE.

Requirements:

🛜Duly accomplished Application Form
🛜Photocopy of 2 valid IDs.
🛜Photocopy of at least 1 proof of billing
🛜1 month advance payment
Installation Fee

For more info.visit our office at Purok Saturn, Brgy. Telaje, Tandag City Sds
Near GSIS 2nd floor of Rdpawnshop
Otagan Bldg.

Or contact our Sales Executive
Israel cuarteron
094-875-501-95

❗DATACONNECT ADVISORY❗

THE MAINTENANCE ACTIVITY IN BARANGAY CAGPANGI ,SURIGAO DEL SUR .

THE RESTORATION HAS BEEN COMPLETED AT EXACTLY 12:NOON 22 JANUARY 2024 .

YOU MAY NOW RESTART OUR MODEM TO REFRESH OUR INTERNET SIGNAL.

THANK YOU FOR YOUR PATIENCE. .🛜❤️

Good evening !

DATACONNECT NETWORK SERVICES INC. 🛜📢⛑️

❗ ADVISORY❗

Our fibercut Restoration sited in Barangay Cagpangi Surigao del Sur.

We are sorry to Informed you the said fibercut Restoration is not yet finished in the area and our teams continue to repair work on the damaged fiber Optic cables .

Full restoration to remaining affected customers is expected this tomorrow Morning January 22,2024 .

Affected Areas: SAN MIGUEL SDS .

We are sorry for the inconvenience and appreciate
your patience.❤️🛜

DATACONNECT NETWORK SERVICES INC.

A D V I S O R Y

Good morning !

Mangayo pasinsya sa pagkawala Ng Internet Signal ni DCTECH/DATACONNECT as a result of inspection sa area . Naay mga kahoy na need pa namo ma clear para Maka proceed me ug repair . Dili mi bsta bsta Maka repair KY maghulat mi ma clear Ng surseco,KY naay linya nga Ang poste maoy nahagbungan Ng kahoy tungod sa hagupit ni" TD kabayan" especially san Miguel area . Dili Maka UP among back up sa San Miguel tungod KY putol Ang linya.

Pagka karon nag continues to repair Ang among technical lineman para mahibalik as soon as possible Ang internet signal sa CAGPANGI TO SAN MIGUEL AREA .

The same problem with Sto.Nino, San Agustin sur .. The team as of now contenues repair fibercut issues on tht areas.

Salamat sa pag sabot.❤️❤️❤️

DATA CONNECT NETWORK SERVICES INC.

❗ ADVISORY❗📢⛑️

Please be informed that we have fibercut incident that happened last Nov.27,2023 until now .

That resulted to internet interruption.
Affected areas: STO .NINO SAN ,AGUSTIN SURIGAO DEL SUR

Rest assured that all efforts are being taken to ensure immediate restoration of your service.

Our sincerest apologies for inconvenience and we thank you for your patience and understanding.

Israel cuarteron
Sales executive sds.

DATACONNECT ADVISORY 🚨🛜📢⛑️

NOVEMBER 18,2023

We wish to sincerely apologize to our clients particularly in BRGY. MABUA ,BAG-ONG LUNGSOD for the partial shot down last November 16, 2023 until this day .

We have under preventive maintainance for some of LCPs. . Affected client LCP 3 ,5 ,6 .

Our technical team are now working on restoring services and we expect to complate the repair this day .

Sorry for the inconvenience❤️❤️❤️

Let’s not worry because a team has been assigned to repair in case of unexpected DISRUPTION.
We have skeletal works that are actually on maintenance during that day!
For more concern please. Contact our;

SALES EXECUTIVE MR: ISRAEL CUARTERON – 094-875-501-95,

MRS. CHARLOTE A. ZAFRA # 098-599-554-33 for Payment concern

MR: HEROM ACEVEDO # 09700294067. Technical Concern.

THANK YOU!!!

DATACONNECT NETWORK SERVICES INC.

ADVISORY 0CT.23,24- ,2023

Sorry for the unexpected DISRUPTION we have located 21 kilometers going san miguel Fibercut .

Our technical team already on field ,Restoration is on going.

Thank you for your patience and understanding.. ❤️❤️❤️

Dear Valued Customer,

We detected connectivity issues causing No Internet Connection affecting our clients in SAN MIGUEL, SURIGAO DEL SUR today, October 23, 2023.

Our Engineers are now working on further investigation and will begin the repair work once the cause of the service disruption has been detected.

For your reference, the ticket number is 202310233234.
Thank you.

Dataconnect Network

SERVICE ADVISORY!!!🛜📶⛑️🚨

Tungod sa panghitabu nga SUNOG Gabie OCTOBER 14,2023 .

Cited in BRGY MABUA , NATIONAL HIGHWAY , NEAR SHELL .

Apiktohan ang atong service drop mainline 48 core. Resulted to Massive Disruptions affected area. TANDAG CITY SDS, SAN MIGUEL SDS, STO.NINYO , SAN AGUSTIN SURIGAO DEL SUR

Kami mangayo ug dugang pagsabot sa mga subscribers nga naka sinati ug NO INTERNET SIGNAL .

DAGHANG SALAMAT . ❤️❤️

Dataconnect Network

SERVICE ADVISORY!!!🛜📶⛑️🚨

Tungod sa panghitabu nga SUNOG🚨🚨

Cited in BRGY MABUA , NATIONAL HIGHWAY , NEAR SHELL .

Apiktohan ang atong service drop mainline 48 core. Resulted to Massive Disruptions affected area. TANDAG CITY SDS, SAN MIGUEL SDS, STO.NINYO , SAN AGUSTIN SURIGAO DEL SUR

Kami mangayo ug dugang pagsabot sa mga subscribers nga naka sinati ug NO INTERNET SIGNAL .

DAGHANG SALAMAT . ❤️❤️

Dear Valued Customer,

The determined cause of the disruption in TANDAG, SAN MIGUEL, and SAN AGUSTIN SURIGAO DEL SUR under ticket number 202310123187 was due to link issue caused by fallen electric pole along Lianga.

As of around 02:40 PM, October 13, 2023, the service has been restored and monitored as stable.

Kindly assist to confirm and verify this on your end.
You may also restart your modem to refresh the connection.

Thank you!

DATACONNECT NETWORK SERVICE INC.
S E R V I C E A D V I S O R Y!!!

We are experiencing issues internet disruption for the old Clients especially Tandag city sds, San Miguel, Sto. Niño, San Agustin surigao del sur subscriber's.

Due to network maintenance possible this October 2023. To transfer /migrate the old clients to the new server/bucket for maintenance upgrade. service ticket is not required.

Our Technical team is already working to resolve the issue in the soonest possible time and have your connection restored.

We apologize for the inconvenience this may cause.

DATACONNECT ADVISORY!!!

Dear Valued Customer,

Please be informed that there will be an Emergency Network Maintenance scheduled tomorrow, October 12, 2023, from 2 PM to 4 PM. During this period, there will be NO INTERNET CONNECTION that will affect the areas of AGUSAN DEL SUR and SURIGAO DEL SUR.

We sincerely apologize for the inconvenience this may cause. Kindly plan accordingly, and make any necessary preparations during this period.

Thank you for your understanding.

GRP202310093172 - NO INTERNET CONNECTION
SAN MIGUEL, SURIGAO DEL SUR //

Dear Valued Customer,

We detected connectivity issues causing NO INTERNET CONNECTION affecting our clients in SAN MIGUEL, SURIGAO DEL SUR today, October 9, 2023.

Our Engineers are now working on further investigation and will begin the repair work once the cause of the service disruption has been detected.

For your reference, the ticket number is 202310093172.
Thank you.

Dear Valued Customer,

We detected connectivity issues causing NO INTERNET CONNECTION affecting our clients in SAN MIGUEL, SURIGAO DEL SUR and nearby areas today, October 06, 2023.

Our Engineers are now working on further investigation and will begin the repair work once the cause of the service disruption has been detected.

For your reference, the ticket number is 202310063154.
Thank you.

DATACONNECT ADVISORY❗❗❗
OCTOBER 06,2023
⛑️📶🛜🚨

We have received reports that some of our valued customers in San Miguel Surigao Del sur are experiencing degraded or NO INTERNET SIGNAL . We apologize for the inconvenience.

Our technical team is already working on the issue and will restore normal services as soon as possible today.

Thank you for your patience and understanding.❤️

DATACONNECT ADVISORY❗❗❗
OCTOBER 06,2023
⛑️📶🛜🚨

We have received reports that some of our valued customers in San Miguel Surigao Del sur.
Are experiencing degraded or NO INTERNET SIGNAL . We apologize for the inconvenience.

Our technical team is already working on the issue and will restore normal services as soon as possible today.

Thank you for your patience and understanding.❤️

DATACONNECT ADVISORY⛑️🚨

Dear Valued Customer❗❗❗

Please be informed that there will be a Network Maintenance to be conducted by our Engineers affecting our clients within AGUSAN DEL SUR and SURIGAO DEL SUR on, September 29, 2023, from 5 AM to 7 AM.

During this period, you will experience a temporary service interruption. Kindly plan for any appropriate contingencies at your end.

Thank you❤️❤️❤️

DATACONNECT advisory ❗❗❗🚨⛑️

FIBERCUT RESTORATION HAS BEEN DONE

@ 1: 10Pm this afternoon

SEPTEMBER 11,2023

Please kindly RESTART OUR MODEM .

Thank you for your patience and understanding the situation .. ❤️❤️

DATACONNECT NETWORK SERIVECES INC.
NEW G-CASH NUMBER
098-599-554-33
israel cuarteron
Maam/ Sir please ko p**i pm if mag send mo ug payment for additional instructions . THANK YOU and Godbless

DATACONNECT NETWORK SERIVICES INC.

SERVICE ADVISORY!!!

We are pleased to advise that the connection has been restored for RESIDENTIALS,MSE,MSME ,CORPORATE Clients across our all services areas.

DATE: 08-29-2023
LOCATION: Talisay , Barobo, Surigao del sur
WORK ACTIVITY: FIBBER cut
CAUSE OF FAULT: FOC hit by heavy vehicle
ACTION /PROGRESS: Lay out 150m.foc spliced assigned core.
START TIME : 7:45 am
END TIME : 1:20Pm.

Our teams worked around the clock to resolve issues and get all systems up and running.

we are reviewing this incident to ensure is doesn't happen again, on top of ongoing improvement initiatives.

meanwhile we will give rebates on the days when the signal is lost during that day just fill free to ask our accounting for the payment.

We apologize for the inconvenience and we thank you everyone for your patience and understanding .

Zach Israel Ocoy Cuarteron
SALES EXECUTIVE SDS.

Dear Valued Customer,

We are sorry to inform you that the service disruption in TANDAG CITY, SAN AGUSTIN, SAN MIGUEL, SURIGAO DEL SUR under ticket number 202308281972 was due to a fiber cut along Tandag-Sanfrans link.

Restoration will resumed by today, August 29, 2023. We apologize for the inconvenience. We will give further updates as we progress.

Thank you for your understanding.

DATACONNECT ADVISORY ❗❗❗⛑️🚨.

Dear Valued Customer,

We detected connectivity issues causing No internet connection service affecting our clients in TANDAG CITY, SAN AGUSTIN, SAN MIGUEL, SURIGAO DEL SUR and nearby areas, today, August 28, 2023.

Our Engineers are now working on further investigation of this service disruption. Repair work will begin once our team has detected the cause of the issue. We will keep you posted for more updates.

For your reference, the ticket number is 202308281972 .
Thank you.

Dear Valued Customer,

We detected connectivity issues causing Intermittent to no Internet Connection service affecting our clients in TANDAG-BAYUGAN-SANFRANZ-TRENTO-BISLIG and nearby areas, today, August 27, 2023.

Our Engineers are now working on further investigation and will begin the repair work once the cause of the service disruption has been detected.

For your reference, the ticket number is 202308271969.
Thank you.