AVOXI

AI is revolutionizing voice channels:

-94% of companies are using or evaluating AI
-74% use conversational AI (voice bots)
-67% leverage agent assist capabilities

Explore how AI can enhance your customer service in our comprehensive report.
Get the insights: https://hubs.la/Q02MXdxV0

Cloud adoption is on the rise! 63% of customer service and sales calls are expected to be managed in the cloud within the next three years. What steps are you putting into place for your migration?

Periodic downtime in primary call centers is a major concern for multinational enterprises. These outages can lead to missed opportunities, customer dissatisfaction, and significant business disruptions. Is your organization prepared to handle unexpected voice service interruptions?

AI is revolutionizing contact centers! 94% of companies are using or evaluating AI for voice channels. Top use cases: 74% for conversational AI (voice bots) and 67% for agent assist capabilities. Is your contact center leveraging AI?

By 2027, 63% of customer service calls will be cloud-managed. Are you prepared?
Learn how cloud migration is transforming international voice communications in our latest report.

Download now: https://hubs.la/Q02LLrTc0

Did you know? 92% of companies use multiple providers for international voice services.
Our new report reveals why – and how this impacts operations.
Discover the consolidation trend and its benefits in our State of International Voice for Contact Centers 2024.

Download now: https://hubs.la/Q02Lly_x0

Discover how global enterprises are tackling voice challenges and leveraging cloud & AI to transform customer experiences in a new report from AVOXI and Metrigy.

Key insights:
-94% of companies using/evaluating AI for voice
-59% of multinationals juggling 6+ voice providers
-Cloud adoption driving better call quality & cost savings

Read the full press release: https://hubs.la/Q02K4MrV0

Just Released: The 2024 State of International Voice for the Contact Center

In collaboration with Metrigy, we dive into the latest trends shaping global customer service:

- Cloud migration accelerating
- AI adoption soaring
- Provider consolidation on the rise

Download now to get exclusive insights from our survey of 371 IT leaders across North America, Europe and Asia. Now’s the time to optimize your international voice strategy: https://hubs.la/Q02JSw-q0

Navigating Genesys telecom options for your global contact center? Guest author Dominic Kent breaks down everything you need to know about Genesys Cloud Voice, international calling, and choosing the right voice partner. Don't miss this comprehensive guide! https://hubs.la/Q02J5bwB0

Is your team spending too much time managing voice vendors? Our latest blog post uncovers the 5 signs you're managing too many voice providers and how partnering with a truly global provider like AVOXI can simplify your voice management, provide comprehensive analytics, and ensure excellent customer experiences.

Read more: https://hubs.la/Q02Grkd30

Consolidate providers, reduce costs, and enhance your contact center capabilities - all without changing your customer-facing numbers. Discover the power of AVOXI's managed porting service. https://hubs.la/Q02Gqprw0

58% of contact center leaders say communication silos and system complexity negatively affect customer satisfaction. Don't let managing too many voice providers hinder your success. Our blog post explores how consolidating your voice services with a global expert can lead to improved efficiency, reduced costs, and better customer experiences.

Read more: https://hubs.la/Q02Gr5dh0

Developing a plan to port a large amount of phone numbers? See how the experts do it. AVOXI's managed porting service navigates complex international regulations for you. https://hubs.la/Q02GpzPr0

Did you know? A brief downtime for one or many numbers during number porting could cause your contact center to miss customer interactions. Don't risk it! Learn how AVOXI's expert-managed porting service keeps your lines open and your reputation intact. https://hubs.la/Q02GNsQy0

Reminder: Our expert-led webinar on modernizing voice infrastructure kicks off tomorrow! Discover why businesses are rapidly moving to the cloud and how you can stay ahead of the curve. Save your spot now! https://hubs.la/Q02GNbMZ0

Are you struggling to manage multiple voice providers? It's time to simplify your global voice strategy. Check out the 5 signs you're juggling too many providers and how partnering with a single, global voice expert can streamline your operations, reduce costs, and enhance customer satisfaction. Learn more: https://hubs.la/Q02GNtl60

Optimizing your voice infrastructure doesn't have to be daunting. Join AVOXI's CTO Randy Layman and CMO Mike Kaplan as they discuss how to plan and execute a successful cloud migration strategy. Learn from industry experts about:

• Key drivers for cloud adoption
• Overcoming migration challenges
• Realizing long-term benefits

Don't let your business communication fall behind. Reserve your spot now: https://hubs.la/Q02GN6vx0

A during and after look at the newest addition to our AVOXI Atlanta office. Huge shoutout to our own for her amazing work!

A during and after look at the newest addition to our AVOXI Atlanta office. Huge shoutout to our own Samantha Dyer for her amazing work!

Is your global contact center held back by outdated voice solutions? Upgrade without changing your numbers! AVOXI's managed porting service ensures seamless transitions for large volumes of phone numbers, minimizing disruptions to your customer service. Learn more:
https://hubs.la/Q02GL3YL0

Struggling with aging voice infrastructure? You're not alone. Join our webinar to learn how cloud migration can revolutionize your business communications. AVOXI's experts will share:

Strategies for vendor consolidation
Tips to improve call quality and reliability
Ways to reduce IT support burden
Discover how to future-proof your voice solutions. Register now: https://hubs.la/Q02G2rlB0

Did you know that companies are rapidly accelerating their voice solutions' migration to the cloud. Wondering why? Our upcoming webinar will reveal the driving forces behind this trend and how you can stay ahead of the curve. Join us to learn about the transformative power of cloud-based voice infrastructure. Save your spot: https://hubs.la/Q02G2l150

Is your voice infrastructure ready for the future? Join AVOXI's CTO Randy Layman and CMO Mike Kaplan for an exclusive webinar on cloud migration strategies. Learn how to optimize your communications, overcome migration challenges, and unlock new possibilities with cloud-based voice solutions. Don't miss out – register now! https://hubs.la/Q02G2m1f0

Two more days until our customer interview with TreviPay goes live! Register now to learn more about the benefits of cloud technology in your contact center.
https://hubs.la/Q02B8fyP0

Are you ready to modernize your contact center and unlock the benefits of cloud technology?

Join us on June 12th at 11:00am ET as Daniel Simmons, VoIP Architect at TreviPay, discusses their journey from a legacy on-premise system to an entirely cloud-based solution.

Register now! https://hubs.la/Q02yYL-G0

The AVOXI team had an amazing time at International Telecoms Week 2024! It was a week full of fantastic information and collaboration.

Reach out to the team to learn more about the event!

🚀 Tomorrow is the day! We’re excited to welcome you at International Telecoms Week - ITW at table A9.

Join us to explore how we can strengthen our networks together. Dive into our carrier partner program and see how collaboration can open up exciting new opportunities for growth and innovation.

Ready to explore what we can achieve together? Schedule a meeting with our team in Maryland and let’s discuss the possibilities. Secure your spot now: https://hubs.la/Q02w2B6J0

AVOXI is on the move! Find us next week at Genesys Xperience to learn more about how global voice can help you create a seamless customer experience.

Book your meeting today! https://hubs.ly/Q02wNPGy0