Refine and Focus, Boston, MA Videos
Videos by Refine and Focus in Boston. Share ideas, unlock potential, celebrate and question cultural trends, learn with leaders in busines
Art of Taking Calculated Risks - with Manusha Chereddy
Is your risk taking, reckless or strategic? We all view risks in a different way. Manusha Chereddy, a digital health investor and healthcare entrepreneur, is an expert on pushing past uncertainty to capitalize on a promising opportunity at the right time. Join our Live to hear more about the art of taking calculated risks, and how to make risk taking mostly rewarding.
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Art of Taking Calculated Risks - with Manusha Chereddy
Is your risk taking, reckless or strategic? We all view risks in a different way. Manusha Chereddy, a digital health investor and healthcare entrepreneur, is an expert on pushing past uncertainty to capitalize on a promising opportunity at the right time. Join our Live to hear more about the art of taking calculated risks, and how to make risk taking mostly rewarding.
Customer Research - Do It Right
The right customer research moves the bottom line. Insights from your customer will produce better messaging, new product innovations, and strategies that win. Too many companies make avoidable mistakes. If you know what they are, and how to address them, you'll business will prospect. That's where Customer Insight Strategist Purnima Thakre comes in. In this Live discussion, she'll share the experience working with health and wellness leaders and Fortune 500 tech companies that drive results through customer insights done right.
Massively Improve Your Customer Service - 7 Simple Tactics
When was the last time you called any customer service and were helped immediately? It certainly wasn’t in the past 2 years. Why must we hold for hours, and once we finally get a hold of an agent, why does the service almost never meet our expectations? To find out we asked a few business leaders to their “why” behind the current state of customer service. Combining their root cause with our expertise we developed 7 actionable tactics that will help you improve your customer service. Join us to discuss and learn these tactics.
Wish You a Creative New Year
Let's make a resolution to be creative in 2022. Let's take baby steps into unleashing your creativity and improve your ability to innovate. Everyone has a creative potential, let's find yours.
Join Purnima Thakre as she guides you and our team in exercises and conversations in creative thinking. This is one of the most desirable skills, and in the conversation, you'll have the opportunity to practice and share with our team. You don't need to be creative to join us -- just be willing to try!
Community 3.0: Building Electric Engagement
How does a group of people with similar interests become a community? Typically, it takes more than just chance and circumstance. It requires the focus, care and attention of community leaders, facilitators, and active members willing to collaborate to bring their vision to life. We manage many communities, and we'll share what's worked with our team, our causes, and our interests. Ask questions and join us!
Joy Lives Here, A Conversation with Stephanie Ives
There’s regular creative. Then there’s the inspire & educate young children as the Head of School during the pandemic kind of creative.
If you know Stephanie, you know that she is a person who brings joy to the workplace—any anyplace really; she inspires others and reimagines the mundane in ways that help us find the magic in the world. In this conversation, we’ll share stories that will inspire, as well as applications of Design Thinking to real world problems you’ll find useful. Join us!