Fly High Tech Services

What new AI features can you expect to power your browser and apps? Here are some of the AI service upgrades planned.

Microsoft Copilot: GPT-4 Turbo, Code Interpreter and other AI features coming soon As part of its efforts to create an AI-assisted future, the tech giant has unveiled a vast range of products and services in recent months that leverage the power of AI

Good customer service equates to customer loyalty and more sales. Learn ways that technology can help you improve your customer support game.

How Can Technology Improve Customer Relations? Customer relations play a key role in the success or failure of a business. Strong relationships build brand loyalty and encourage repeat business, while poor customer service can drive buyers to your competitors. Technological innovations have made it easy for businesses to interact with customers,...

Is your smart home not running as smoothly as you hoped? Here are 6 common smart home issues and how to fix them.

6 Smart Home Frequent Issues and How To Fix Them Discover expert-guided solutions to smart home device problems you're likely to encounter.

Are human androids and cyborgs on the horizon? Scientists have recently invented a computer that operates like the human brain.

Scientists invent computer that operates just like the human brain In a significant leap forward for AI, a team has unveiled a cutting-edge synaptic computer transistor that operates like a human brain.

If you've ever used 23andMe, you'll want to know about a recent data breach at the company. About 6.9 million customers had their personal data stolen.

23andMe sees personal data on 6.9 million customers stolen by hackers Hackers stole personal data belonging to 6.9 million people who used services from the genetic testing company 23andMe in October, a company spokesperson confirmed to Axios on Monday. Why it matters: The personal data, including ancestry reports, some DNA data, birthdates, self-reported location and...

Looking for some budget-friendly ideas for a smarter home? Here are several affordable smart tech suggestions.

Budget-friendly Smart Home Upgrades If you’re looking to make your home smarter without breaking the bank, there are several budget-friendly options available. Two popular choices are smart lighting solutions and smart thermostats. Budget-friendly smart home upgrades are affordable devices and technologies that can improve the funct...

Apple recently unveiled a new theft prevention feature for iPhones that adds another layer of security.

Apple unveils new security feature to safeguard against thieves Apple is rolling out an iPhone security update to keep thieves out of your device.

Having "the cloud" and using it effectively are two different things. Here are some smart ways that small businesses can better manage their cloud infrastructure.

How Can Small Businesses Better Manage the Cloud? Inscape delivers powerful insights on how cloud resources are being used, helping improve efficiency and control spending.

Is driver-assist technology helping or hurting road safety?

Could technology help prevent the foggy Victorian highway pile-up we saw this week? When terrible weather strikes, motorists are always told to "drive to the conditions", but is that even possible? And can technology actually help us become better drivers?

Deep Fakes are becoming a big problem. Learn about their different forms and how to spot them.

What are the different types of deepfakes and how you can spot them? The deepfake controversy involving Indian celebrities has sparked a discussion around the urgent need for AI regulations and safeguards.

It seems like iPhone 15 just came out, and now there are already rumors about what 16 has in store. Read up on what's projected for iPhone 16.

iPhone 16: news, rumored price, release date, and more The iPhone 15 is the latest and greatest, but that doesn't mean we can't look ahead to the iPhone 16. Here's what we know so far.

Can AI actually help save jobs instead of taking them? That's exactly what the consulting firm Deloitte is using it to do.

Deloitte Is Using A.I. to Reduce Layoffs. You Can Too You don't need a billion dollars to reallocate employees. You just need ChatGPT and a bit of time.

Unsecure passwords are still a major source of data breaches. It may be time to invest in a business password manager to improve cybersecurity. Here are several to choose from.

The Best Business Password Managers for 2024 These top-rated password managers help you make sure employees are using strong passwords for work accounts.

Keep an eye on these 5 top trends that are shaping the data security landscape in 2024.

Metomic Predicts The Top 5 Trends That Will Shape The 2024 Data Security Landscape Metomic Predicts The Top 5 Trends That Will Shape The 2024 Data Security Landscape

Looking for a smart home device that's truly helpful? Check out motion sensor lights for automatically turning on and off lights in hallways, and more.

Motion-controlled hallway lights are the smart home hack I can't shut up about A motion sensor in your hallway or entryway is the simplest and most efficient way to dip your toes into smart home automation.

Have you ever thought of using a chatbot for your small business? Here are several advantages that may sway your decision.

The Power of Chatbots for Small Businesses In today’s fast-paced business landscape, small business owners are constantly seeking innovative ways to enhance customer engagement and streamline operations. One technology that has gained significant traction in recent years is the use of chatbots. These intelligent computer programs, powered ...

Does privacy exist in the digital world anymore? Here are 4 unexpected apps that may be putting your personal data at risk.

These 4 Surprising Apps Are Actually Putting Your Personal Data At Risk, Security Experts Warn You use your phone for practically everything. That little device knows more about you than most close friends and family — including your banking information, all of the names and numbers of every person you know, every private text and email exchan...

Looking to live a healthier life? AI health coaches are coming soon to an app near you!

AI Health Coaches Are Coming Soon to a Device Near You Researchers and technologists are building AI health coaches that sift through health data and tell users how to stay fighting fit.

Looking to keep your team happy with a new office coffee maker? Here are some of the top models to choose from.

What Is The Best Coffee Machine For An Office Looking for the best coffee machine for your office? Check out our informative articles to find the perfect coffee machine that will keep your team caffeinated and productive.

Have you checked your password strength lately? It turns out that US water utilities got hacked after leaving some devices with a password of "1111."

U.S. water utilities were hacked after leaving their default passwords set to ‘1111,’ cybersecurity officials say The White House is sounding the alarm as critical U.S. infrastructure fails to implement even the most basic cybersecurity measures.

We expanding better tap in before it’s too late 💯💯

Join Fly High Tech Services LLC, a dynamic and growing company, as our IT Technician Level 1. We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing both onsite and remote IT support, ensuring our clients receive top-notch technical assistance. You'll handle a range of tasks, from system updates to hands-on troubleshooting, playing a critical role in maintaining our high standards of IT service.

Job Responsibilities:
• This role is expected to be able to resolve the following technical issues with little or no assistance:
• Workstation operating system issues of any kind.
• Printer issues of any kind.
• Standard business application (Office, etc.) issues of any kind.
• Line-of-business application issues for common applications, and for more niche applications with vendor assistance.
• Basic networking troubleshooting related to desktop connectivity.

Job Qualifications:
• Experience with Windows and Mac OS troubleshooting.
• Prior experience in Helpdesk support or a similar role.
• Skilled in application troubleshooting, PC deployments/imaging, and user profile management.
• Proficient in supporting Office 365, MS Office, Adobe, Active Directory, backup software, endpoint cybersecurity, mobile devices, and various business applications.
• Experience with Managed Service Providers (MSPs) is highly desirable.
• A valid driver's license and vehicle that you can use for traveling to and from clients' offices and our offices.
Job KPI's:
• First-touch closed: Each ticket that is completed with only one time entry contributes to this number
• Utilization: The percentage of time that you are on the clock and billing time to client tickets
• CSAT: Scores filled out by clients using the rating system in tickets
• Ticketing System Usage: The percentage of tickets that you pick up, modify, and put time into from the ticketing menu

Compensation:
Pay rate starts at $15/hr up to $25/hr depending on experience and location.

Pay increase depends on acquisition of certificates. Technicians are expected to take the company sponsored certification at least once every six months upon hiring.
Send Us A Direct Message For More Details.

If you're a woman running a small business, you can get a leg up with one of these 30 business-boosting grants.

30 small business grants just for women Small business grants provide money that, unlike loans, don’t typically have to be paid back. Business owners can use this money to take their businesses to the next level.

Remember when NFTs were all the rage? It seems that the non-fungible tokens internet craze may have fizzled out.

Has the NFT investment craze finally fizzled out? The fall in prices confirms that they are nothing more than a passing fad with an uncertain future, some financial experts say

Want to lower your water bill? Here are some smart home technologies that can help you waste less water.

Smart Home Technologies for Water Conservation Are you looking for innovative ways to reduce your water consumption and make a positive impact on the environment? If so, you’re in the right place! In this post, we’ll look at smart home technologies for water conservation. From high-tech showerheads to smart irrigation systems, there are a pl...

Looking for more capital to keep your small business growing? Here are ways that technology is revolutionizing access to funding.

Council Post: How Technology Revolutionizes Access To Capital For Small Businesses Technology is unlocking a wealth of data, enabling funders to make more comprehensive assessments, and thus, extend growth capital to promising small businesses.

If you're connected to a public company, you may want to review the SEC's new cybersecurity rules, which are now in full effect.

The SEC Cybersecurity Rules Are Now Effective: What You Need to Know and Do Now | JD Supra The Rules on Cybersecurity Risk Management, Strategy, Governance, and Incident Disclosure by Public Companies (the “Cybersecurity Rules”), which the...

Curious about Leap Year and the extra day we have this month? Learn all about this four-year phenomenon and what lore surrounds it.

2024 Is a Leap Year! When Are Leap Years and Why Do We Have Them? 2024 is a leap year! Why are leap years necessary? Find out when the next Leap Day (February 29) will be, how to calculate Leap Years, Leap Year folklore, and more on Almanac.com.

If you haven't talked to your team about the right and wrong uses of AI, it's time to start. This conference organizer with an AI-generated speaker profile is just one example of how misuse could be bad for your business.

Fake AI-generated woman on tech conference agenda leads Microsoft and Amazon execs to drop out NEW YORK (AP) — Tech executives at Microsoft and Amazon have dropped out of an upcoming software conference after at least one of the women on the agenda turned out to be fake. DevTernity organizer Eduards Sizovs admitted on social media that one of the featured speakers was an “auto-generated.....

What cybersecurity initiatives should you be focused on this year? Let's look in the crystal ball for this year's security predictions.

Five Cybersecurity Predictions for 2024 Cybersecurity predictions for 2024 to help security professionals in prioritizing efforts to navigate the ever-changing threat landscape.