Thea Dudley

Thea has over 30 years experience in the world of credit, collections, AR management, and OTC.

Thea is a trailblazer in the world of construction and LBM trade credit and AR management boasting over three decades of expertise.

AI has arrived! How to use it without losing your mind. 03/17/2024

Huge thanks to all the IT and tech savvy friends who continue to increase understanding of the tech world .

https://lbmjournal.com/ai-has-arrived-how-to-use-it-without-losing-your-mind/.

AI has arrived! How to use it without losing your mind. Watch the replay to see how to incorporate AI into your operations without losing your sanity.

Creating a well-crafted credit app 02/17/2024

The saga of of under appreciated credit application continues.

Creating a well-crafted credit app LBM Journal Columnist and credit expert Thea Dudley shares her two cents on streamlining the credit application process.

Weighing customer credit risk 01/20/2024

https://lbmjournal.com/weighing-customer-credit-risk

Weighing customer credit risk Columnist Thea Dudley details why and how to test the waters of credit lending.

4 Questions with 40 Under 40: Jami Lee-Wright 01/13/2024

One of my very favorite people: https://lbmjournal.com/4-questions-with-40-under-40-jami-lee-wright/?

4 Questions with 40 Under 40: Jami Lee-Wright Meet Jami Lee-Wright, Team Cheerleader at Wright Building Center.

Promotions, Pay, Emotions and Empowering Yourself — WLBM 12/05/2023

https://www.wlbm.org/blog/promotions-pay-emotions-and-empowering-yourself?

Promotions, Pay, Emotions and Empowering Yourself — WLBM Your overall culture might be a pro-diversity one, at least according to your company literature, but does your company harbor micro-cultures or leadership that does not reflect what you believe your overall culture to be? Do you truly support it or is your company (or more poignantly, you) experien

UCC Filings…What, Why, When, and How? 11/11/2023

I cannot give enough thanks to the super sharp Robert Clark of NCS for joining me for this month’s credit webinar on UCC & you.

https://lbmjournal.com/ucc-filingswhat-why-when-and-how/

UCC Filings…What, Why, When, and How? Thea and her guest Robert Clark from NCS Credit walk you through the What, Why, When and most importantly, How to put this powerful tool to work for your company!

Bankruptcy: The Next Wave is Here 09/22/2023

Thanks to Zachary for sharing his knowledge and insights on what is happening with the latest round of record high bankruptcies.

Bankruptcy: The Next Wave is Here Follow any economic uncertainty and it is only a matter of time until bankruptcies surge. U.S. bankruptcies in the first six months of 2023 counted among the highest since The Great Recession, which peaked in 2010. Welcome to “The Next Wave.”

Botero Carts in Charlotte North Carolina showing off the new D5 from Evolution. 09/02/2023

https://youtu.be/duzChWl-cJQ?si=epvBa6d0hiYkeJXm

Botero Carts in Charlotte North Carolina showing off the new D5 from Evolution. Colton from Botero Carts goes over the features and benefits of an Evolution D5 golf cart in Charlotte, NCwww.BoteroCarts.com

Tinkering with the terms 08/29/2023

Latest issue of LBM Journal- https://lbmjournal.com/tinkering-with-the-terms

Tinkering with the terms When said sales rep throws that reasoning on your doorstep like a Molotov cocktail, do you accept it? Not in my world. Pick up that sack of fun and toss it right back at him.

Ask the Experts - Season 2, Episode 3: What is the "National Debt Relief Program" 08/23/2023

Payment issues and bankruptcy always bring out the “entrepreneurs”. Find out how in this episode:

Ask the Experts - Season 2, Episode 3: What is the "National Debt Relief Program" Join host Jon Flora with resident expert Thea Dudley to discuss what the "National Debt Relief Program" is - or is not.

Turning White Paper into Green: Judgments 08/14/2023

In case you missed the incomparable Mark Kirkorsky the replay is available. Thanks again Mark for all the outstanding information.

Turning White Paper into Green: Judgments So you took your delinquent customer to court and were granted a judgment. Now what? Tired of going to court and bringing home wallpaper (otherwise known as ...

Timeline photos 08/14/2023

Completely!!!

Anyone relate to this? I don't have a train of thought. I have 7 trains on 4 tracks that narrowly avoid each other when the paths cross and all the conductors are screaming. But guess what happens in the end?!? ! 🤷‍♀️

It's how the !

It's just how I roll.

Next Gen AR Management: What's changing, and why it matters 07/15/2023

In case you missed it, here is the link to our monthly webinar:

Next Gen AR Management: What's changing, and why it matters LBM Credit Overlord Thea Dudley explores the evolution of the credit and collections processes, and what they mean to you and your company.

Upcoming Webinar: Next Gen AR Management: What's changing, and why it matters 07/11/2023

See you all tomorrow: https://lbmjournal.com/upcoming-webinar-next-gen-ar-management-whats-changing-and-why-it-matters/.

Upcoming Webinar: Next Gen AR Management: What's changing, and why it matters Join LBM Credit Overlord Thea Dudley as she explores the evolution of the credit and collections processes, and what they mean to you and your company.

Webinar Replay: The Continuing Curse of the Sales Cliché 06/16/2023

For those of you that couldn’t join us, the replay is now available. See you next month for our webinar: Turning white paper into green: Judgements.

Webinar Replay: The Continuing Curse of the Sales Cliché Sales clichés are stuff of legend and frustration with credit managers: fun to say in stories, but conversation and sale stoppers in the office. Thea Dudley and Mike McDole, owner of Firing-Line LBM Consulting, share secret (and not so secret) ways to improve both sides.

Assessment tools to build strong cultures 05/17/2023

Wonderful article on the importance of assessment tools and how to leverage. Nice job Dena!

Assessment tools to build strong cultures The highest-functioning cultures are built by developing strong leaders and teams.

Cleaning out the Fridge: What’s in your AR? 05/11/2023

For those of you that our session you can catch the replay at the link below:

Cleaning out the Fridge: What’s in your AR? What lurks in your over 90 day column? Are those balances unresolved issues or undiscarded remnants of spoiled credit lines?

Upcoming Webinar: Cleaning out the Fridge: What’s in your AR? 05/04/2023

Join Thea as she helps you confront and clean out the proverbial fridge in this 30-40 minute webinar. Don't forget to bring your tough questions!

Upcoming Webinar: Cleaning out the Fridge: What’s in your AR? Join Thea as she helps you confront and clean out the proverbial fridge in this 30-40 minute webinar. Don't forget to bring your tough questions!

Tempering aggressiveness in LBM credit 04/25/2023

https://lbmjournal.com/tempering-aggressiveness-in-lbm-

Tempering aggressiveness in LBM credit A sales rep asks how to approach an overzealous credit manager.

04/08/2023

Extending credit in the LBM industry sometimes feels like gambling. The decision on credit extension goes beyond granting a line of credit. Understanding customer terms, the impact to days sales outstanding (DSO), and the cost of “carrying” your customer is often hidden. Join Thea on Tuesday, April 11th, as she unpacks those costs and gives you clarity on the often overlooked cost of profit.

https://us02web.zoom.us/webinar/register/WN_81DjWqBVSCavRHTcBIUM2Q.

Essential Payment Portal Tips 04/03/2023

Many thanks Jill Bloom for always picking topics that move business forward.

https://bnp.omeclk.com/portal/wts

Essential Payment Portal Tips Payment portals are the norm in the roofing distribution industry, but getting the most bang for your buck isn’t as obvious as you think. We speak with Thea Dudley, CEO of Pocket Protectors, about ...

Webinar Replay: Good Credit Hygiene in a Filthy Credit World 03/19/2023

https://lbmjournal.com/webinar-replay-good-credit-hygiene-in-a-filthy-credit-world.

For those of you that missed the fabulous Allan Francis, here’s the replay! Thanks for sharing your wisdom my friend!

Webinar Replay: Good Credit Hygiene in a Filthy Credit World Thea Dudley and her guest Allan Francis, Manager of Credit Operations at Procore, discuss best practices and what “good hygiene” in the life of a credit manager really means.

Timeline photos 03/01/2023

Love this quote.

“Success is the sweetest revenge.”

- Vanessa Lynn Williams, First Black Woman Miss America

How to know when you need credit protection 03/01/2023

https://lbmjournal.com/how-to-know-when-you-need-more-credit-protection/

How to know when you need credit protection I like having options. Options help my company make sure we get our money.

02/21/2023

Thrilled to have my dear friend and credit zen master Allan Francis join me for the March LBM webinar. We’re gonna talk dirty!

Webinar Replay: Lien Waivers: Need I say more? 02/11/2023

Thanks to all who attended. The questions and discussion were great. If you missed it, catch the replay.
https://lbmjournal.com/webinar-replay-lien-waivers-need-i-say-more-

Webinar Replay: Lien Waivers: Need I say more? Thea Dudley talks about lien waivers, their different types, their benefits and risks, and why, when, and how to use them.

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