Unique Communication Solutions

As on ongoing effort to support our Veterans, we had the opportunity to participate in a food drive for the Veterans Village in Las Vegas. Thank you again for all of your support!

We had the opportunity to provide Christmas gifts to the Veterans Village in Las Vegas. This location provides housing to over 200 veterans, many of them disabled. The children will open their gifts this Wednesday during their Christmas Party. Thank you to all that contributed to make this possible! We love our Veterans. http://veteransvillagelasvegas.org/

July 2017

Unique Communication Solutions's cover photo

Come visit us next week at the 2017 Avaya Engage, booth 515.

VMI – Multiple Masks

In Vendor Media Templates, it is possible to combine masks. To combine masks, use a pipe | character between each mask. This information is available in the Mask Info pane under the mask titled “EMPTY” in Vendor Media Templates. To get to Vendor Media Templates in cairs.net, go to Accounting > Vendor Invoices and Media > Vendor Media Template. Examples… [ 306 more words. ]

https://cairsblog.wordpress.com/2015/10/14/vmi-multiple-masks

cairsblog.wordpress.com In Vendor Media Templates, it is possible to combine masks.  To combine masks, use a pipe | character between each mask.  This information is available in the Mask Info pane under the mask titled “...

Preventive Maintenance Jobs

Preventive Maintenance Jobs

cairsblog.net The purpose of Preventive Maintenance Jobs is to automatically create work orders, trouble tickets, or to send email on a recurring schedule. A Preventive Maintenance Job can include anything that occurs on a recurring basis, such as switch maintenance, database maintenance, facilities maintenance or anything else that might need to be done on a recurring basis. The Preventive Maintenance Jobs menu is in the following location in cairs.net: Orders/Troubles > Preventive Maintenance Jobs. [ 445 more words. ]

How to change Subscriber Portal Menu Options

How to change Subscriber Portal Menu Options

cairsblog.net The video below describes how to change the Subscriber Portal menu options. [ 1 more word. ]

Customer Codes

Customer Codes

cairsblog.net Overview Customer Codes allow billing accounts to be assigned to numbers or other configured items and changed as a group. This simplifies the administration of accounts. When accounts are administered through Customer Codes, there is no need to manage the accounts on the individual numbers, set devices, circuits, cell phones, or any other configured item type that can have assigned accounts. [ 539 more words. ]

Parser Error Message: This implementation is not part of the Windows Platform FIPS...

Parser Error Message: This implementation is not part of the Windows Platform FIPS...

cairsblog.net Every once in a while while updating Cairs on DOD networks you will get an error trying to run CEDC. This can be resolved by disabling FIPS in the Local Security Policy of the application/web server Once you can connect to CEDC on the server you should be able to verify that a Cairs client can also connect through CEDC. After these are verified you re-enable FIPS on the server.

Teleboss and Alias IP for CM6 Avaya servers

Teleboss and Alias IP for CM6 Avaya servers

cairsblog.net The Avaya has an alias IP that Teleboss connects to for WOPR. That IP stays the same regardless of whether server1 or server2 is up. However when the servers fail over Teleboss will not recognize the RSA key of the second server once you have already accepted the RSA key from the first server. This causes WOPR to fail and error. [ 130 more words. ]

How to get the registration key of SQL server if you cannot access SQL server Management Studio.

How to get the registration key of SQL server if you cannot access SQL server Management Studio.

cairsblog.net Here is a video I created to help walk people through getting this information through powershell Here are the original links for 2008 and 2012 servers. 2008 2012 function Get-SQLserverKey { # # function to retrieve the license key of a SQL 2008 Server. # # by Jakob Bindslet ([email protected]) param ($targets = ".") $hklm = 2147483650 $regPath = "SOFTWARE\Microsoft\Microsoft SQL Server\100\Tools\Setup" [ 156 more words. ]

New Command Line Argument

New Command Line Argument

cairsblog.net I’ve added a new command line argument to cairs.net to override the path to CEDC that is normally loaded from the config file. This will allow any user to create multiple shortcuts to specific different CEDC instances on their desktop. If the release numbers are different, these links will still have to point to different cairs.net clients. However, when the version numbers match, this is easier than always having to update the user.config file over and over again. [ 205 more words. ]

New Auto Number Setup

New Auto Number Setup

cairsblog.net In cairs.net, Automatic Number Setup has been simplified. To update an automatic number setup record, do the following: Open cairs.net. Navigate to System Admin > System Settings > Auto Number Setup Click “Show All” Open the Auto Number Setup record that you would like to change. Select Standard and Incrementing mask parts from the ribbon. Note: You can only have one Incrementing element. [ 222 more words. ]

UCE configuring XML DSS file

UCE configuring XML DSS file

cairsblog.net Some issues needed to be fixed. Information should be current as of 1.7.217 Watch below for step by step instructions on configuring DSS file for XML This video is specifically for AS5300. The CDR includes disjointed XML records. Records that have no duration values, only a start time and end time. Those fields used to calculate duration are also disjointed. [ 30 more words. ]

Connectivity Menu

Connectivity Menu http://wp.me/p2cSY7-8D

cairsblog.net For those of you that use connectivity or dedicated plant, there is a new menu that makes managing connectivity a little easier. The new menu is under Facilities > Connectivity. From this menu, you can add new dedicated plant, view, update, or delete existing connectivity. This new menu replaces the original Connectivity Report menu, which allowed you to view connectivity but not manage it.

CAC Card Authentication - Security changes

CAC Card Authentication – Security changes http://wp.me/p2cSY7-8c

cairsblog.net Getting everyone into cairs.net and Subscriber Portal (SP) can be a challenge when not all of the users are on the some domain. Anyone that has users on a different domain that can connect to SP or cairs.net through CEDC but have no Windows Login, there is now a solution - CAC Authentication. Both cairs.net and SP can now be set up to authenticate users through their client certificates on their CAC Cards. [ 985 more words. ]

Land Mobile Radios

Land Mobile Radios

cairsblog.net The cairs.net software tracks many different components, from sets to circuits to cell phones. Up until now, there has been no good way in cairs.net to track Land Mobile Radios (LMRs). For those who want to track LMRs in cairs.net, I have good news for you. In the newest cairs.net version 4.0.14, we have added Land Radios. Land radios are available under the Configured Items menu in a sub-menu called Land Radios. [ 48 more words. ]

Unique Communication Solutions sponsored a golf tournament for the Air Force Association Northern Chapter. The tournament was held at the Hubbard Golf Course located on Hill Air Force Base.

Better scheduling for CES Service Manager Processes

Better scheduling for CES Service Manager Processes http://wp.me/p2cSY7-83

cairsblog.net If you would like to schedule a CES Service Process that happens only once a day at a specific time or once a week or month, there are now better tools for scheduling those processes. For the startup type, you can now choose Daily, Weekly, or Monthly. To… [ 250 more words. ]

Unique Communications Team