XCL Business Technologies

You worked hard this week and deserve to have fun
Here are some options in our own backyard

Introducing the newest addition to the Xerox family, the C235 Color Multifunction Printer!

Simple to set up and even easier to use, your C235 is fitted with a 250-sheet tray for single or double-sided printing, 50-sheet automatic document feeder to scan in bright color, built-in wifi for your mobile needs, and all the security features you would demand. Elevate the true potential of this device by adding it to your Xerox Workflow Central Platform.

The ideal assistant for your small team or home office, the C235 has all the standard features of any Versalink but for a fraction of the size and price.

The good news is that today’s global IT issue was not caused by any hack or other cyber security incident.

The bad news is that XCL’s email system is down. 📧

Our phones are up and running and we’re here to take your calls if support is needed

Out of Office due to melting circuits 🔥

Happy 4th from the XCL Family!

Important information for this week! ‼️

The XCL family will be enjoying a long weekend to celebrate Independence Day! We will be closed both Thursday July 4th and Friday July 5th 🇺🇸

Any support needs on Friday July 5th can be directed to [email protected]

Tech Talk : color lines or deletions on your prints!

This is a common issue across all color printers and it most commonly occurs when a drum has reach the end of its life cycle or even is possibly defective. If you notice that one color in particular is producing less than perfect quality (streaks or deletions), you can determine if the issue is isolated to that drum by swapping it with another drum cartridge. If all of the drum cartridges for your machine are the same part number, you can just remove two drums, swap their places, and print another test page to see if the defect moves to that new color.

For example, let's say that all prints with a blue/cyan color have a defect. You can swap the R2 drum (for cyan), and the R1 drum (for black). If your next test prints produce black defects but cyan has improved, then you can safely determine that this particular drum is the cause. A new drum cartridge out of the box will resolve this issue and you'll get back to perfect print quality!

Happy Summer Solstice☀️

Thankfully for us, we live where people choose to vacation. Working on Long Island during the summer months may look different for everyone, but we hope yours includes some poolside lunch breaks, a pre-work beach run, or an after work happy hour at your favorite waterfront restaurant

We know what today’s out of office replies and teams away messages REALLY mean

Let's have a Tech Talk, so you can save yourself time and money the next time this common issue occurs during your work day.

Have you ever made a copy through your Xerox automatic document feeder (adf) and the printed copy exited the machine with vertical lines all over it? Your first instinct might be that there is some complicated issue with your Xerox or that a supply may need to be replaced, which may not necessarily be the right track.

Start here 👇
Does the defect occur on all output, meaning copies and prints from your computer or only when using the Xerox's scanner?
If it's only when using the scanner, there is more than likely debris or dust that's causing this defect. Resolving this is just as easy as cleaning any window or glass in your home! Get a good glass cleaner, a towel, and a little bit of elbow grease. Use these illustrations as a guide to clean the document glass, CVT glass, and the underside of the document cover.
Test by making a new copy through the ADF and you should find a clean and perfect photo copy in the exit tray.

Happy Memorial Day Weekend! 🇺🇸

It's the unofficial start of summer and what better place to enjoy it than on our beautiful home of Long Island? If you're looking for ways to make the best of your long weekend, we rounded up some of our favorite family events across the Island

Did you know that accessible workplaces can lead to higher employee satisfaction and productivity? XCL has a few ideas that you can implement today that will help you achieve your goals to a more inclusive and accessible business and it's all a tap away.

Your Xerox Connectkey multifunction device is your guide to accessible functionality. Download these apps from the Xerox App Gallery 👇

- Summarizer App uses artificial intelligence (AI) to create a summary of documents for viewing, printing or sharing right on your Xerox® ConnectKey® Technology-enabled device, allowing you to digest more information faster than ever.
- Translate & Print App allows you to just walk up to your Connectkey device, scan your document in and print it out in the language of your choice. When instant translation is just a scan away, breaking down language barriers gets a whole lot easier.
- Convert to Audio App allows for any document to be transformed into an audio file in any language! Ideal for those with visual or reading impairments or folks who absorb information more effectively through listening.

Forget the apples. 🍎Get your teachers what they really want for Teachers Appreciation Week, Xerox Connectkey Apps!

✏️How frustrating is it when you write something important down and then can't find it when you need it?! The Note Converter App will not only support your teachers, but students as well!

📝More than HALF of a teacher’s week is spent on lesson preparation and grading work. Reclaim valuable class time and spend less time on paperwork with Remark for Xerox.

📚According to an IDC survey, 23% of education faculty and staff in the U.S. cite “course material compilation” as among the most inefficient processes. Xerox Connect App for Blackboard is an easier way to scan and share hard copy course materials for students and teachers.

From nurturing our planet to nurturing our minds : welcome to Mental Health Awareness Month 💚🩵

The average person spends a third of their life at work, which is roughly 90 thousand hours of your lifetime. It’s the responsibility of each organization to create a positive and healthy workplace, to make these hours of our lives meaningful and purposeful as possible.

Imagine if every major manufacturer designed with sustainability in mind? Any manufactured item’s lifetime can be extended exponentially if corporations embed circularity into their products, like Xerox does!

Since 1959, Xerox has taken a lifecycle approach to low carbon design, addressing impacts from raw materials and manufacturing, transportation, use and maintenance, through extended life management. We call this a Circular Economy!

The aim is to design products, packaging and supplies that make efficient use of resources, minimize waste, reuse material where feasible (including recycled plastics) and recycle what can’t be reused. We already know about Xerox’s ground breaking recycling program, but did you also know that Xerox remanufactures, reuses and recycles equipment?

Factory Produced New equipment is a classification for equipment containing parts from a device previously in a customer location that has since been restored to meet Xerox Product Specifications. The returned equipment is rigorously tested and evaluated to confirm acceptable condition to feasibly and economically return it to “like new” condition and meet the highest quality internationally set standards. The equipment is rerouted to manufacturing where it may be significantly updated to the next generation.

Demand for resources has grown exponentially over the last few decades. The circular economy presents each sector of business with different opportunities for enhancing competitiveness, accelerating growth, and mitigating risk. By choosing Factory Produced New and returning spent cartridges and parts, you play a vital part in keeping the circular economy functioning!

Don’t junk your old printer! Bypass the landfill through XCL’s Equipment Recycling program

When it comes time to upgrade your old copier equipment, XCL will assist with the installation of the new and coordinate the removal of the old. In collaboration with recycling facility, Ecotech, XCL has supported dozens of clients to responsibly dispose of their obsolete equipment at no charge to them!

In order for the equipment to be recycle-ready, XCL must first prepare them in three meticulous steps to ensure all components, which are made up of different materials requiring unique disposal methods, are circulated efficiently at the recycling facility. Once all components are separated, XCL recycles the used consumables through Xerox’s Ecobox program while the remaining material is transferred to Ecotech for final disposal.

Join XCL in committing to a sustainable ewaste program! Let’s build a greener way of doing business.

🌎CLIMATE-FRIENDLY CONTEST♻️

Did you know that Xerox offers FREE recycling programs? An XCL Client favorite are the convenient and high-impact Xerox Ecoboxes. Next time you replace a depleted toner or drum, placed your used consumable in the product packaging and fill up your pre-stamped Ecobox. Each box can hold between 5-30 used items and once full can be turned over to UPS for shipment to the recycling center.

XCL wants to see your team in action using your Xerox Ecoboxes! Send us your selfies, like our friends at First National Bank LI, and one lucky team will be treated to a bagel breakfast! ♻️Here’s how to enter :

🌎 Set up your Xerox Ecobox and start filling it with your spent consumables.
🌎 Gather your team around your box and take a selfie!
🌎 Send it to XCL using the link in our bio

The winner will be selected and notified on Earth Day, Tuesday April 30th !

To order your free 2-pack of Xerox Ecoboxes, go to the link in our bio and select the link for ‘Order your Ecobox’ – you’ll be recycling in no time!

Happy Earth Day!

Let’s continue to work together to preserve the natural beauty of our communities and inspire innovation in green technology♻️💚🌎

These technology settings are a win-win for your pocket and the environment 💚♻️

Welcome to Earth Month!
XCL wants to know how your organization works with sustainability in mind. We’ll be sharing simple to implement solutions to reduce your e-waste and even a contest for our Xerox clients

Watch this space 💚

Did you know about these key Xerox security features?

As a leader in the development of digital technology, Xerox has demonstrated a commitment to keeping digital information safe and secure by identifying potential vulnerabilities and proactively addressing them to limit risk.

Your XCL rep is ready and waiting to work with you to make sure your Xerox is protecting your data in all the ways you require!

Security is a top priority for us, and we know it is for your business, too 🔐
That’s why every Xerox ConnectKey Technology-enabled device is armed with Xerox’s holistic four-point approach to security, ensuring comprehensive, all-encompassing protection for all system components and points of vulnerability

Face Off 🥊

What’s the difference between MFP manufacturers anyway? Well, many differences and they all can impact everything from efficiency, user ability, maintenance, security, and right down to your carbon footprint

Today we take a magnifying glass 🔍 to the XEROX VERSALINK C625 and the Ricoh IM C530, two compact color multifunction devices with very similar specs. But XCL found where Xerox excels and where Ricoh falls behind, potentially causing you time and money.

Who should we match up with Xerox next? 💪

Spring cleaning happens in the office too! 🌸🧹

That old, dusty printer may be costing you more than you think and trading it in doesn’t have to hurt your bottom line.

MAKING THE MOST OF OUR NEW XEROX👇
• Ask your rep about any promotions you can take advantage of! Xerox is offering a 10% rebate on eligible printer purchases through 2024
• Old technology isn’t compatible with new technology. This impacts the way your printer communicates with your network which could result in lost productivity time, billable IT hours, or potentially security risks. Secure your business with the most up-to-date security software embedded in new Xerox equipment
• Managed Print Services is the key to maintaining your equipment for the long term. A Xerox cost per copy means you get the technical support when you need it, auto-replenished supplies arriving before your toner empties, and peace of mind that you can stay on budget with standard accounting.
• ConnectKey App integrations are the gifts that keep on giving! Outfit your new Xerox MFP to integrate with software you already use everyday like your email exchange, document storage, internet fax and even implement new AI software to automate essential workflows

Let’s get you started on savings today!

REMEMBER WHEN
Xerox released the 6500, the first electrostatic color copier?

In 1973, Xerox gave people the power of color, the very first of its kind. The 6500 was big and slow and potentially a fire hazard but it changed the course of technology forever.

The process isn’t that dissimilar to how Xerox technology detects, replicates, and prints color today - but thankfully the process has sped up quite a bit!

Here’s how the 6500 worked :
The document was placed down on the plane glass and scanned by the moving lamps. The image was projected onto the object mirror and reflected through a lens and color-separation filter system onto the image mirror, which projected the image through an exposure box onto a positively charged light-sensitive drum. Starting the sound familiar?

The light image, in the first cycle, passed through a green filter and discharged onto the drum in non-image areas. Next, magenta toner, the filter’s complimentary color, was applied to the latent charged image remaining on the drum with rollers containing rod magnets. These magnets attracted the negatively charged toner to the charged image on the drum.

Now the paper was held on a transfer roll, which attracted the toner image from the drum and held it on the paper. The second cycle exposed the document through a blue filter, applying yellow toner in exact registration over the magenta toner. The final cycle used a red filter and applied cyan toner over the magenta and yellow. The paper was finally transported to the fuser where heat fused the color toners to the paper and then exited to the paper output tray.

TLDR ; xerography involves electrically charged particles to attract and then deposit toner particles. It absorbs electromagnetic radiation to create the image and uses positive and negative charges to replicate the image onto media 🤓

Your new Workplace Assistant is ready 🫡

Introducing the VersaLink B620 - a mighty, compact printer that can grow with your business.

Start with the standard bypass and tray 1 to hold 650 sheets, ideal for 5 users. Add up to three additional 550-sheet trays plus a 2,100 hi-capacity feed tray to maximize your capacity to 3,850 allowing up to 20 users.

Set up is as easy as plug and play. Enjoy secure and convenient printing from any PC or mobile device. Xerox Managed Print Services will manage costs and give peace of mind.

Today, and every day, we honor the incredible contributions of the women in our organization.
Your commitment to excellence inspires us all. Thank you for everything you do to make XCL a better place.

Happy International Women’s Day!

VoIP has been on the rise over the last decade but we’ve seen it skyrocket growth, over 200%, since 2020 as businesses across the country cut the chord with the phone companies to support flexible work

With average savings between 30-50% a month, it has never made more sense to implement voice over IP in your business

Contact XCL today to secure your lines and free hardware!

Exciting news! Intermedia was named a Leader in Aragon Research’s 2024 Globe Report for Intelligent Contact Centers for SMB

A Leader position in this esteemed report demonstrates Intermedia’s commitment to developing the communications solutions that drive improved productivity, efficiency, and customer engagement

It’s never been a better time to switch to cloud communications for your business, especially when you can rely on Intermedia’s expert technology to get you there

Contact your XCL representative today to switch to VoIP!