Dunn Rite Auto, Kilmarnock, VA Videos
Videos by Dunn Rite Auto in Kilmarnock. Family owned car sales and full service repair shop in Kilmarnock, VA
Timely resolution of diagnosed issues by a certified mechanic is critical to maintaining vehicle, safety and reliability. Four months ago during routine maintenance it was recommended that the wheel bearing on this vehicle be replaced. However, the customer declined the recommendation as evidenced by the current state of the wheel failure to act on the recommendation has resulted in significant damage to the axle caliper and steering knuckle. Furthermore, this oversight poses a significant safety risk, and this could have resulted in a hazardous situation.
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Timely resolution of diagnosed issues by a certified mechanic is critical to maintaining vehicle, safety and reliability. Four months ago during routine maintenance it was recommended that the wheel bearing on this vehicle be replaced. However, the customer declined the recommendation as evidenced by the current state of the wheel failure to act on the recommendation has resulted in significant damage to the axle caliper and steering knuckle. Furthermore, this oversight poses a significant safety risk, and this could have resulted in a hazardous situation.