Navicet

We're a different kind of consulting company. Rather than just outsourcing the work, we strengthen our customers by building their capabilities.

We share methods that put people on the same page, that unlock innovation and previously unused skills. We build design-led teams, organizations, and companies to create a competitive advantage.

3 Tips for a Human-Centered Design Process 01/31/2024

"Human-centered design requires challenging everything we think we know about what the world needs. It challenges us to constantly learn and to be thoughtful. It takes a lot of humility to realize we might not always have the answers."

3 Tips for a Human-Centered Design Process Keeping your end user in mind through all stages of the product life cycle will help you deliver a resource people will actually want. Follow these tips for a more user-centric design process.

How to Improve Communication by Understanding Stress Responses | Entrepreneur 01/24/2024

"With controlling colleagues, we might focus on maintaining their sense of autonomy and purpose. People-pleasing team members may need reassurance that speaking up won't jeopardize relationships. Regardless of specifics, leading with empathy fosters safety and collaboration." https://buff.ly/488Q8L9

How to Improve Communication by Understanding Stress Responses | Entrepreneur Often without our conscious awareness, trauma manifests in our bodies. To become truly conscious leaders, we must bring compassion and curiosity to our own wounding as well as that of others.

Human-centered AI: The power of putting people first 01/17/2024

"A people-focused approach to AI can transform jobs for the better—and improve performance, too."

Human-centered AI: The power of putting people first A people-focused approach to AI can transform jobs for the better—and improve performance, too.

How to Communicate Compassion at Work 01/10/2024

"Holiday compassion isn't just about your life at home. Learn how to express yourself more compassionately to colleagues at holiday time or anytime."

How to Communicate Compassion at Work Holiday compassion isn't just about your life at home. Learn how to express yourself more compassionately to colleagues at holiday time or anytime.

Want Better Work-Life Balance? Check in on How Your Team Communicates — Navicet 01/03/2024

The problem with default communication norms is sometimes it only works well for one person. Without an explicit agreement or discussion about how we want to communicate together, undesirable patterns of behavior can persist over time, even when they don’t work well for anyone on the team. Instead of suffering the consequences of the default, teams can set their own intentional communication norms and gain agreement for how to work together. Use these four steps to surface hidden assumptions and build intention:

Want Better Work-Life Balance? Check in on How Your Team Communicates — Navicet Lack of clarity on agreements and expectations for team communication dynamics is one of the most common causes of stress in working relationships. When we don't set social norms and team agreements with intention, they get set for us to a default – usually from the preferences or habits of one

3 ways to avoid innovation burnout in the workplace 12/27/2023

"Innovation burnout is when employees become overloaded by new initiatives. When this happens, the thrill of learning something new is replaced by a feeling of yet another thing to add to the list."

3 ways to avoid innovation burnout in the workplace Too many new initiatives can overwhelm workers. As an editor who helps lead digital and cultural change at The New York Times, here’s how I work to avoid that.

3 Traps to Avoid When Executing Your Strategy 12/20/2023

"Success in business strategy includes two separate activities — designing strategy and executing it. Strategy design involves answering the question: Is our strategy suitable for our organization’s circumstances? Strategy ex*****on is about answering the question: How well have we executed our intentions?"

3 Traps to Avoid When Executing Your Strategy When executing strategy, companies typically fall into one or more of three traps: 1) They let too many people weigh in; 2)They plan a lot of activity but do not specify concrete actions; and 3) They tend not to build in accountability into ex*****on. The result is that. lot a good strategies never....

User Design Without Users — Navicet 12/13/2023

Getting super clear about whose experience is at stake and what the hallmarks of a great experience for that person are, sets the stage for great design, better project leadership, and more effective decisions. https://buff.ly/3n6dmvd

User Design Without Users — Navicet Personas and user scenarios play a big role in Design for Business Value. When we first introduce the methodology, one common question we hear is, “My project doesn’t have any users, so will this still work for us?” We were puzzled as to what type of project won’t have some impact on users, ...

Advice for effective cross-team collaboration for research 12/06/2023

"In research settings, we are often called upon to collaborate with others. When teams collaborate, the result can be greater than the sum of its parts, producing outcomes that no one team could complete alone. In this area, the research environment can turn to business strategists and organisational psychologists for generally agreed principles for cross-team collaboration that are required for success."

Advice for effective cross-team collaboration for research Research teams that might not usually work together are increasingly required to collaborate. Here, Rob Kadel offers five principles that underpin effective project delivery

How Will AI Impact the Design Thinking Framework? 11/29/2023

"As AI continues to advance, we can expect its profound impact on design thinking to continue. We might even reach a point where designers can create generative user interface concepts (i.e., design approaches using AI to automatically generate or evolve user interface elements) with specific user inputs and preferences. This leaves room for designers to just concentrate on strategic and creative aspects."

How Will AI Impact the Design Thinking Framework? Design thinking is a foundational framework for creating great, transformational products. Our expert explores how we can expect increasingly sophisticated AI tools to impact it.

Building a Brighter Future: How Inclusive Design Creates a More Emotionally Healthy Workplace 11/22/2023

"Building a workplace where people can have a strong sense of belonging and feel truly productive and happy takes genuine commitment and practice. The foundation for creating a more vibrant, more thriving workplace starts with inclusive design."

Building a Brighter Future: How Inclusive Design Creates a More Emotionally Healthy Workplace Imagine stepping into a workplace that embodies the principles of inclusive design at every turn. The WELL Equity Rating can give you a roadmap to get there.

Timeline photos 11/15/2023

Expand your communication tools to make conversations and meetings more effective and your team more engaged. Each card offers specific and actionable prompts so you and your team can improve communication skills right away. Download a free PDF anytime or buy a printed pack here: https://buff.ly/2WBfNcm

Accessibility Testing: Everything You Need To Know 11/08/2023

"It goes beyond compliance to create digital experiences that consider a broad spectrum of abilities and needs from project inception. Inclusive design should also involve people with disabilities throughout the entire software development lifecycle (SDLC) – particularly in design and testing."

Accessibility Testing: Everything You Need To Know There's a lot to know about accessibility testing - what is required, best practices, common obstacles and how to get started. Learn more in this FAQ blog.

What does it mean to be design-led? — Navicet 11/01/2023

At Navicet, we're on a mission to build design-led organizations. On the surface, the goal seems simple enough. Digging deeper, however, it turns out that a useful definition of the term is anything but obvious. Having been at it now for almost eight years, we thought we would take a stab at putting it into words: link

What does it mean to be design-led? — Navicet At Navicet, we're on a mission to build design-led organizations. On the surface, the goal seems simple enough. Digging deeper, however, it turns out that a useful definition of the term is anything but obvious. Just the other day, a board member from one of our favorite nonprofit clients asked:

10/25/2023

"Storytelling is not just about entertaining or persuading people. It is also about creating meaning and understanding, especially in times of uncertainty, complexity, and change. When you tell a story, you invite your listeners to join you on a journey, where they can see the challenges, opportunities, and solutions that you have in mind." https://buff.ly/3PY8c2J

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How to Measure Employee Engagement: Getting in Touch With Your Workforce's State of Mind 10/18/2023

"When organizations take steps to foster motivation and sustain commitment, employee engagement is likely to skyrocket."

How to Measure Employee Engagement: Getting in Touch With Your Workforce's State of Mind Organizations are exploring how to measure employee engagement to improve talent pipelines and employee performance. Here are key trends to watch.

5 Types of Stories Leaders Need to Tell 10/11/2023

"When you choose to share your story, you share a piece of yourself. In so doing, you start to build trust and connect in new ways with your listeners. Trust stories humanize you as a leader and allow you to encourage the heart of your team."

5 Types of Stories Leaders Need to Tell Storytelling is an important leadership skill, and executives who want to succeed should master five types of narrative: Vision stories, which inspire a shared one; values stories that model the way; action stories that spark progress and change; teaching stories that transmit knowledge and skills t...

Design To Determination: Six Ways To Make Innovation A Repeatable Process 10/04/2023

“Innovation is not a linear process. There’s no specific way you go about this process,” Gitanjali Rao pointed out. “You’re supposed to move around, and innovation isn’t prescriptive.”

Design To Determination: Six Ways To Make Innovation A Repeatable Process 'All my solutions have had a human-based focus. It should always focus on how it impacts the user.'

Why Onboarding Matters: The Critical Role of Early Engagement in Employee Retention - The European Business Review 09/27/2023

"Onboarding should not be viewed as a one-time event but as an ongoing process. Continuous improvement and adaptation are crucial to meet the changing needs and expectations of employees."

Why Onboarding Matters: The Critical Role of Early Engagement in Employee Retention - The European Business Review Discover the significance of employee onboarding in 2023. Explore how early engagement plays a crucial role in retaining talent. Learn why effective onboarding matters for long-term employee satisfaction.

Communication breakdown: Here's how to have better "Difficult Conversations" 09/20/2023

"There's two broad reasons for why two people could look at exactly the same thing and see completely different things. One is that we're we're taking in different information. No matter what we're looking at, we might be looking at different parts of it. Or I might have access to information that you don't have access to, for a variety of reasons. Another big piece of that is that we're going to interpret what we see in our own particular way."

Communication breakdown: Here's how to have better "Difficult Conversations" Author Douglas Stone reveals how understanding intent and emotional intelligence can lead to better tough talks

How to Measure the Success of Your Employee Engagement Platform 09/13/2023

"Measuring engagement platform success requires strategic selection of relevant metrics, data collection from multiple sources, rigorous analysis to identify issues, responsive changes based on insights, continued follow-up measurement, and incorporation of qualitative employee feedback."

How to Measure the Success of Your Employee Engagement Platform Employee engagement is vital for any organization that wants to succeed. Engaged employees are more productive, creative, and loyal to their company

Why Successful Collaboration Comes Down to Proper Team Balance | Entrepreneur 09/06/2023

"Focus on four or five values that answer the question, "What do we believe in that will help us make better decisions?" Then, make leadership decisions that reflect them. Trust is built when people see their leadership standing by those values."

Why Successful Collaboration Comes Down to Proper Team Balance | Entrepreneur We need more than words on a banner to successfully merge companies, integrate corporate cultures and break down silos.

Apply design thinking to get the most out of a consulting brief 08/30/2023

"Asking for a strategy that is guaranteed to work is like asking a scientist to test a hypothesis that is proven to be true. Real strategy is about informed decision-making and hypothesis testing, and this is where strategic design excels."

Apply design thinking to get the most out of a consulting brief Developing strategy for clients is the bread and butter for all consultants. However, the days of consultants relying on traditional strategy are long gone.

Council Post: The Power Of Cross-Disciplinary Problem-Solving And Collaboration 08/16/2023

"By championing cross-disciplinary learning and collaboration, leaders can set the stage for their businesses to not only survive but to thrive in an ever-evolving world where adaptability is a prominent skill."

Council Post: The Power Of Cross-Disciplinary Problem-Solving And Collaboration By championing cross-disciplinary learning and collaboration, leaders can set the stage for their businesses to not only survive but to thrive in an ever-evolving world.

Engagement surveys: How to boost response rates 08/09/2023

“If you've had previous engagement surveys, hopefully you can point to things that changed as a result for the better,” Helena Cooper-Thomas says. “Then people think it's worthwhile telling you how they’re feeling, that their feedback will be taken seriously, and that if they’re not happy with things, improvements will be made.”

Engagement surveys: How to boost response rates 'It's important the leadership can credibly say, 'We really want to hear what you're feeling'

Do you understand the mechanics Of motivation? | theHRD 08/02/2023

“Knowing the specific drivers for each person enables leaders to position employees in roles they feel are most rewarding and to provide them with environments where they are likely to be most productive”, said Dr. Ryne Sherman, Chief Science Officer at Hogan Assessments

Do you understand the mechanics Of motivation? | theHRD The professionals from Hogan Assessments have determined three ways to keep employers motivated during the second part of the year.

07/26/2023

"Effective communication skills can boost confidence, increase productivity and improve overall job satisfaction. In organizations, improved communication leads to better teamwork, increased employee engagement, and a more positive work environment. It also makes it easier to avoid misunderstandings, conflicts, and costly mistakes that can result from poor communication." https://buff.ly/3NSyh2q

The Benefits of Workplace Wellness Programs 07/19/2023

"Engaged employees are more likely to be proactive, innovative, and collaborative, contributing to a positive work environment and overall organizational success. Moreover, a strong wellness program can serve as a powerful recruitment tool, attracting top talent who seek employers that prioritize employee well-being."

The Benefits of Workplace Wellness Programs Discover the numerous benefits of workplace wellness programs in promoting employee well-being, improving productivity, and fostering a positive work environment. Learn how implementing a comprehensive program can lead to cost savings for employers. Workplace wellness programs, employee well-being,....

Deciphering the Fear of Collaboration | CDOTrends 07/12/2023

"Let's say the “F-word” out loud: fear. It's a powerful motivator in many situations and ever-present in collaborative situations. Any time you sequester professionals in a discrete environment to share information, some of these individuals will instinctively fear the situation. It's important to accept that fear comes with the territory. Do what you need to do to ease the process."

Deciphering the Fear of Collaboration | CDOTrends Defeating the “F-word”.

Council Post: Four Productive Communication Nuggets For Driving Peak Performance 07/05/2023

"Productive communication is knowing the etiquette of sharing or exchanging ideas in such a way that the original intentions of all parties match the actual outcomes."

Council Post: Four Productive Communication Nuggets For Driving Peak Performance Leadership development requires you to continue to seek to improve your capacity to use communication as a tool for driving excellence on your team.

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