Flair Consulting Group

As the year ends, are you still trying to figure out how to enhance Customer Service?

Is Your Team Dropping the Ball On Customer Experience?

Providing an inconsistent customer experience results in…

Stagnation of your business
A loss of loyal customers
High employee turnover
Discounting prices
High training cost
A poor reputation

Elevating your team's customer experience skills shouldn't be a mystery.

If you need help figuring it out, I have you covered.

Download the FREE 6-step checklist below to make the Customer Experience (CX) your competitive advantage in 2024.

www.linkedin.com

Happy New Month! ✨

April will be a month full of positive news, good vibes and big deposits 😎

Do you agree? What goals have you set for the month of April?

As your business strives to attain higher heights by increasing profit margins, we remind you never to undermine the essence of delivering consistently great service.

The customer-centric era began decades ago. Statistically, this means that 92% of today's customers will stop patronizing your product/service due to poor service.

Flair Consulting Group is here to guide you to turn these statistics in your favor. Repeat purchase is the result of brand loyalty.

☎ Schedule a call now to book a free appointment.
https://lnkd.in/eREJMZQ7

🌎 Visit our website at:
https://lnkd.in/exBJ47bn

"We don't want to push our ideas on to customers, we simply want to make what they want."

"Instead of focusing on the competition, focus on the customer."

"The more advocates you have, the fewer ads you have to buy."

“The first step in exceeding your customer’s expectations is to know those expectations.”

“Get closer than ever to your customers. So close that you tell them what they need well before they realize it themselves.”

“Make a customer, not a sale.”

“Satisfied customer is the best source of advertisement”

“The way to a customer’s heart is much more than a loyalty program. Making customer evangelists is about creating experiences worth talking about.”

“No amount of advertising can repair the damage done by failing to properly address a customer’s concern.”

“If you make a sale, you make a living. If you make an investment of time and good service in a customer, you can make a fortune.”

“Customers who love you will market for you more powerfully than you can possibly market yourself.”

“Your target customers have to love you more than they hate change. And people really hate change.”

“Want your users to fall in love with your designs? Fall in love with your users. That’s how users become excited about designs — being desired is very seductive.”

“Marketing is not the art of finding clever ways to dispose of what you make. It is the art of creating genuine customer value.”

“If you want to be a good brand and have a value exchange with the customer… you’ve got to have the listening mechanisms that can catch up to the customer as well.”

“People don’t just buy your products that they can see; they buy your attitude that they can sense”

“It is not your customer’s job to remember you, it is your obligation and responsibility to make sure they don’t have the chance to forget you.”