Ontario & Trumansburg Telephone Companies - OTTC

Everyone deserves fast, reliable internet access at home! OTTC is committed to connecting communities and helping people stay connected by participating in the FCC’s Affordable Connectivity Program (ACP). Whether you’re a new or existing customer, if you qualify for the ACP, you can join our GoCommunity program.

GoCommunity Program - Ontario & Trumansburg Telephone Companies Find Out if You’re Qualified for the Affordable Connectivity Program STEP 1: APPLY FOR ELIGIBILITY. Check to see if you qualify to receive a monthly ACP credit and get verified here https://www.affordableconnectivity.gov/ STEP 2: CLAIM YOUR BENEFIT. Once approved, call us at 866-353-7209 to have y...

Get a fast, reliable internet connection straight to your home. OTTC is 100% committed to providing our customers with the highest level of service in the area. Clifton Springs, Phelps, Trumansburg, Romulus, Interlaken, and Ovid NY. Visit our website TODAY to check availability! OTTCtel.com

Let the sparks fly and the celebration soar. Wishing you all joyous Fourth of July! From your team here at OTTC! We hope you all enjoy the day with your family and friends! ❤️ 💙

We know it's been a couple weeks now, but we can't stop thinking about how much fun we had at Porch Fest this year!

OTTCtel.com

We had a great time at Trumansburg Porchfest last weekend! The weather was perfect and the hot dogs and water were greatly appreciated by everyone who stopped by. We love being part of the community!! ❤️

It was a magical gathering of music, food, and unforgettable moments! We had a blast at the Sulphur Springs Festival this past weekend. It's always our pleasure to connect with the community! ✨🎶

Double the Fun, Double the Thrills: Join us for an Epic 2-Day Festival in Sulphur Springs! Stop by the table and talk to some of our amazing teammates and find out what Fiber Internet can do for you! We'll be there TODAY from 5 pm-9 pm and Saturday, June 3, 2023, 11 am-5 pm at John Brown Park. We look forward to seeing you there!

Now that college graduation season is almost over, there's a new group of recent grads for scammers to call or email promising student loan relief. To protect yourself: 1) Don’t pay anyone to obtain debt relief or loan forgiveness. 2) Don’t reveal your FSA ID or account information or password to anyone who contacts you. 3) For the status on any federal student loan program, visit studentaid.gov.

We are grateful for all the brave men and women who gave everything for our freedom. Today, we honor those who made the ultimate sacrifice to ensure our liberty.

Our office, including customer service, will be closed on Monday, May 29th for Memorial Day. Customers needing immediate assistance can contact our 24/7 technical support team at 866-900-1177. Have a wonderful and safe holiday weekend!

ottctel.com/contact/

Last week, our GoNetspeed NY and OTTC teams gathered to celebrate GoNetspeed Days and the work we've done together. THANK YOU, TEAM!! Without you, we wouldn't be able to accomplish everything we do! Here's just a taste of our employees enjoying time together.

Happy Mother's Day to those who take this day to celebrate – whether you're a mom, grandmother, pet mom, or maternal figure in someone's life. We also know that this day can be hard for some people for various reasons. We wish everyone a wonderful day of peace and happiness.

Happy Star Wars Day from your team at OTTC!

OTTCtel.com

Happy Earth Day from your OTTC team! Let's celebrate this Earth Day and commit to making every day a day for the planet! Visit earthday.org/earth-day-tips/ to learn 52 actions and tips to make a difference. One of their suggestions is using the internet to save trees! 🌎🌳

At OTTC, we strive every day to deliver the best possible customer experience - whether we're out in our communities or working directly with a customer. This is just as true today as it was over 100 years ago (even though we didn't have our popular foam trucks back then).

OTTCtel.com

We're springing into a new season, everyone! That means it's time for warmer weather, longer days, and staying connected to the things you love! Happy first day of spring from your OTTC Team! www.ottctel.com

Don't forget to Spring Forward! While many of your devices connected to the Internet update automatically, don't forget to change other clocks around your home. Good luck remembering how to adjust the clock in your car. We know it can sometimes be a challenge! One thing that isn't a challenge, is reaching our customer support team. https://ottctel.com/contact/

We're upgrading our voice network to better serve our customers. This work will begin on March 7th, between midnight and 6am (Monday night into Tuesday morning). Customers may experience brief voice outages during this time.

We appreciate your patience as we work to provide you with the best service possible!

https://ottctel.com/contact/

Everyone deserves fast, reliable internet access at home! OTTC is committed to connecting communities and helping people stay connected by participating in the FCC’s Affordable Connectivity Program (ACP). Whether you’re a new or existing customer, if you qualify for the ACP, you can join our GoCommunity program.

Learn more by visiting our website - https://ottctel.com/gocommunity-program/

We're upgrading our voice network to better serve our customers. This work will begin on February 21st, between midnight and 6am (Monday night into Tuesday morning). Customers may experience brief voice outages during this time.

We appreciate your patience as we work to provide you with the best service possible!

https://ottctel.com/contact/

If you're a current customer, are you using SmartHub? It's our customer portal where you can:

* View your bill
* Pay your bill (or enroll in automatic billing for an even more seamless transaction!)
* Review your current service subscription
* Send questions directly to a customer service representative

To login or setup your accout visit: ottctel.smarthub.coop/Login.html

Did you all know that February 17th is National Random Acts of Kindness Day? If you didn't take some time to do something kind, share a smile with someone. You never know how it'll brighten their day! 😄

Happy Valentine's Day from our OTTC Team! Make sure you connect with your loved ones today. It's our pleasure to be of service and keep you connected to what you love. 💙💗💚

Happy Data Privacy Day from our OTTC team to you! Here's a few tips to stay safe while you're surfing the Internet. www.ottctel.com

Ontario & Trumansburg Telephone Companies - OTTC updated their address.

To kick off 2023, the Website Compass winter edition takes a close look at elder financial abuse and offers advice on how to avoid this growing threat. Learn to protect yourself and loved ones online and offline!
https://flipyourpages.com/flip_pages/WebsiteCompass/ottc

OTTC's Website Compass WATCH OUT FOR ELDER FINANCIAL ABUSE YOU’LL BE LOST WITHOUT THESE GPS SETTINGS COULD WE HAVE A WORD ABOUT WORDLE? HOME OFFICES CAN BE A PAIN IN THE NECK WINTER

Our office will be closing at 5pm on Friday, December 30th and reopening on Tuesday, January 3rd. This includes our customer service team. If you require technical support during this time, you can call 866-900-1177 for 24/7 assistance. ottctel.com/contact/

Greetings from our OTTC Family to yours! Before the holidays, we gathered at our Phelps office to celebrate as a team. What a great way to come together and renew our focus - bringing you the fastest speeds possible with amazing customer service!