Rightpoint
We are a global experience company and part of Genpact. Rightpoint, a Genpact company, is a global experience leader. We call this Total Experience.
Over 700 employees across 12 offices work with clients to drive growth by delivering experiences that transform how people, technology and businesses interact. Our diverse teams lead with empathy, data and creativity—always in service of experience. From whiteboard to roll-out, we help our clients embed experience across their operations from front to back office to accelerate digital transformation through a human-centric lens.
Comcast partnered with Rightpoint and Coveo to implement a new AI-driven approach to knowledge sharing and content management. Read more here: https://bit.ly/3S9owzt
Rightpoint delivered advanced and adaptable robots that aligned with Novva's security requirements, enhancing protection against security breaches and other malicious activities. https://bit.ly/3LrtB2u
The businesses that will gain a competitive advantage from Generative AI will be those that most successfully move from experimentation to production to effectively capture value.
But what’s the right strategy for your business: lead from the front, keep a steady pace in the middle of the pack, or linger at the back and bet it all on a final sprint? In our guide, we share what we’ve learned along the way and look forward to helping you realize the full value that Copilot for Microsoft 365 has to offer. https://bit.ly/3Q7TEyC
For this hospitality company our Total Experience approach considered every interaction between the guest and the brand. https://bit.ly/3J8i5br
It is vital for Healthcare & Life Sciences brands to establish an efficient and well-designed content supply chain. Learn how to efficiently deliver relevant, accurate, and engaging content while optimizing processes at every level.
Optimizing Healthcare Content: Leveraging the Content Supply Chain for Better Efficiency and Compliance A content supply chain can help HLS brands swiftly deliver more relevant, accurate, and engaging content. Its role becomes especially important as HLS profit margins and headcounts dwindle and more organizations struggle to push content to market on time.
Learn how next-gen customer experiences impact how people execute marketing solutions through data analytics insights and AI, and what your brand can do to meet rapidly increasing customer expectations.
Experience Matters in Next-Gen Customer Acquisition In today’s competitive landscape, customers aren’t buying products. No matter the industry, they’re buying experiences. Specifically, experiences that are personalized, relevant, and unique.
Improve speed to market, scale, and ROI with an effective content supply chain.
Download our guide to optimize your content supply chain and uncover its untapped potential. https://bit.ly/3SFxpSj
Revolutionize your brand and gain a competitive advantage by transforming how people, technology and businesses interact. https://bit.ly/3Cp4tVv
Trenholm Ninestein shares insights on how evolving trends are shaping the future of the patient experience. Read more:
Patient Experience Design: 5 Tech Trends Shaping the Future of Care Many factors are fueling the healthcare industry’s rapid evolution, but one stands out as a primary driving force: Americans want a better patient experience, and they want it now.
Sometimes finding content can feel like you’re stuck in a maze. Fortunately, the technology is here to put an end to that frustration.
We call it Knowledge AI & Search, and it puts the knowledge of your organization at the fingertips of your employees, in context and with reliable accuracy.
Download the guide to find out more: https://bit.ly/3tZ45wC
Our CCO and Head of CPG & Retail, Wendy Karlyn, gets personal with Authority Magazine where she shares her thoughts on the future of retail. Read more for expert advice and inspiration: https://bit.ly/4aUxBTR
Our CMO & Global Alliance lead, Neil Dowling, gets personal with Authority Magazine where he shares his top 5 marketing trends leaders should know to stay ahead. Read more for expert advice and inspiration: https://bit.ly/3rZDONA
Happy Fourth of July🇺🇸🎆
Rightpoint is delighted to bring Mark Childs on as the new Chief Executive Officer.
Mark brings over 25 years of experience in the Consulting and Business Services industry and has extensive experience in Genpact for various business and service line roles. Welcome Mark, we are so excited to have you!
With an effective content supply chain, Financial Services and Insurance companies can ensure high-quality content delivery. Learn best practices for establishing a content supply chain here: https://bit.ly/3xr48D7
Is Your Financial Services & Insurance Company Struggling With Content Management? Here's You Need a CSC Here we'll discuss the pain points FSIs face in producing, distributing, and managing content, along with the benefits of a content supply chain. We'll wrap up with tips and best practices for successfully implementing a content supply chain for FSIs.
For this Automotive leader our Total Experience approach created an award winning in-car experience. https://bit.ly/3J9n5wq
Rightpoint positioned as a Major Contender and Star Performer on Everest Group Adobe Services PEAK Assessment 2024. https://bit.ly/3XDUmYQ
In today's ever-changing landscape, optimizing the content supply chain can be a game-changer for brands seeking to improve customer experiences and drive success. Learn more:
Why CPG & Retail Brands Need a Content Supply Chain From website copy and product descriptions to ad campaigns and social media, the consumer-packaged goods and retail space (CPGR) runs on content.
Rightpoint and Adobe will host an executive networking dinner in Chicago continuing the Experience Talks series. The theme of the event will be Exploring the Future of Experience-led Growth in the era of AI. We’re delighted to have Steven Handmaker, Chief Marketing Officer of Marsh McLennan and Neil Dowling, CMO and Global Alliances Lead of Rightpoint as our keynote speakers for this special event.
Click here to learn more: https://bit.ly/49gSEPO
It is vital for Healthcare & Life Sciences brands to establish an efficient and well-designed content supply chain. Learn how to efficiently deliver relevant, accurate, and engaging content while optimizing processes at every level.
Why Your Healthcare & Life Sciences Brand Needs a Content Supply Chain A content supply chain can help HLS brands swiftly deliver more relevant, accurate, and engaging content. Its role becomes especially important as HLS profit margins and headcounts dwindle and more organizations struggle to push content to market on time.
Reimagine how people, technology and businesses interact with our approach to digital transformation. bit.ly/3Cp4tVv
Happy Juneteenth! Standing Together, we celebrate this national holiday, honoring our history and embracing the future.
The Experience Talks series is Rightpoint and Adobe’s networking and insights community for Marketing, Technology and Experience leaders. It explores the challenges and opportunities to differentiate through experience at the intersection of Technology. Helping find new ways to drive profitable growth, brand loyalty and innovation in customer experience.
Click here to learn more: https://bit.ly/49gSEPO
Our CCO and Head of CPG & Retail, Wendy Karlyn, provides insights on how resale platforms could outperform luxury brands and attract new customers, all while addressing the sustainability concerns of younger shoppers – read more here from The Drum. https://bit.ly/453WNpc
Rightpoint’s CMO and Global Alliances Lead, Neil Dowling, joins other global leaders in Cannes Lions 2024. From the challenges of reskilling and opportunities from digital technologies like AI, to the shifts that companies must make to thrive within disruption, Neil shares his thoughts here: https://bit.ly/4dWJJGd
Sometimes finding content can feel like you’re stuck in a labyrinth. Fortunately, the technology is here to put an end to that frustration.
We call it Knowledge AI & Search, and it puts the knowledge of your organization at the fingertips of your employees, in context and with reliable accuracy.
Download the guide to find out more: https://bit.ly/3tZ45wC
Our Story
Rightpoint is the independent customer experience agency with technology at its core. We create impactful digital experiences driven by insight, strategy, design, and technology to help clients succeed at the speed of innovation. Rightpoint serves more than 250 Fortune 1,000 companies and has been named one of Crain's 50 Fastest Growing Companies in Chicago for four consecutive years. Rightpoint is the largest independent agency with 450 employees across 10 offices. For more information, visit rightpoint.com.