UPbook
We help health care practices turn more calls into appointments, quickly growing their active patients, revenue and profitability.
Complete phone systems PLUS front desk evaluation and reward software.
The UPbook Story.
At UPbook we believe people throughout the world are having an unnecessarily poor experience when calling professional practices. We believe by bringing transparency and accountability to the front desk, we can solve this problem.
We also believe good decisions are made with the help of data. Through technology that is simple and easy to use, practices can identify their strengths and weaknesses which enables them to create an exceptional client experience (and book more appointments driving higher revenues!)
Through recording, reviewing, & scorecarding front desk calls, UPbook is able to provide detailed data on how each team member is performing. In the process, UPbook is able to identify specific “missed new client” calls that can be followed up with to generate further appointments and revenue. This process provides a 10x-30x return for UPbook members while significantly improving their client experience.
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