W Keith Roberts - Small Business Strategist
Small Business Strategist / Boost Your Customer Retention to Ignite Referrals and Grow Organically
I help entrepreneurs start, build, and grow their organization through online training and education, and business strategy services. My career spans over 4 decades as a successful entrepreneur, a technology industry leader, a certified master business & life coach, consultant, author, speaker, trainer, and SCORE Mentor, Better Business Bureau Board Member, and community leader.
18/10/2023
My latest blog post - share your thoughts.
Transform Customer Churn into Advocacy: Focus on Customer Experience Now! Discover how focusing on your customers can turn churn into a golden opportunity for referrals.
15/07/2023
Check out my latest article.
The Power of Surveys in Enhancing Customer RetentionThe Power of Surveys in Enhancing Customer Retention Customer satisfaction surveys are potent tools in your customer retention arsenal.
A super power worth seeking is to focus in a world of distractions. Stop scrolling. Read a book. Take a walk. Take control of your time.
20/06/2023
Save money on marketing and advertising for new customers. It is SEVEN times more expensive than keeping an existing customer happy. Oh, not to mention the referrals that come from satisfied customers.
08/06/2023
Customers are your greatest asset. They should be treated like you can't do business without them!
FREEDOM OVER 50
Baby boomers should create a one-person business utilizing their time, talents, and treasure, as it enables them to leverage their vast experience and skills acquired over the years to generate a fulfilling and financially rewarding venture.
Additionally, this entrepreneurial path promotes independence, flexible work hours, and a sense of purpose, allowing them to contribute to society and maintain an active, engaged lifestyle during their retirement years.
30/03/2023
29/11/2022
Starting a small business makes more sense than ever. I ran across this article in Forbes that speaks to all the advantages of doing so, including improving your HEALTH.
Advice To Senior Entrepreneurs Seeking To Start A Retirement Side Hustle There are many good reasons to start a small business during retirement, but the fear of the unknown can hold you back. How can you know the unknown?
02/07/2022
I will show you how to identify your "expertise" and create your own online courses, products, and services that provide you financial security and time freedom. Learn more about what you can do. https://www.entrepreneur.academy/boomerworkshop.
Send your questions to [email protected]
30/06/2022
https://medium.com/swlh/to-retire-when-youre-almost-dead-is-the-greatest-lie-we-re-told-203e800f5f79
To Retire When You’re Almost Dead Is the Greatest Lie We’re Told Modern retirement is a prison. Here’s how to set yourself free.
https://medium.com/swlh/to-retire-when-youre-almost-dead-is-the-greatest-lie-we-re-told-203e800f5f79
26/06/2022
I have a new workshop coming up on July 13, 2022, @ 10am Central. Would you like to learn how to make extra income for retirement simply by using what you know? Check it out - https://www.entrepreneur.academy/boomerworkshop
Income Workshop Are looking to create additional income for retirement? This workshop teaches you how to use your expertise to create financial security to start a small business.
02/04/2022
Thinking about creating some extra income? Learn how to create a winning business idea - LIMITED TIME for FREE
How to Create a Winning Business Idea Learn how to create a business idea that has a 10x chance of succeeding. Launch faster, with less money and time investment. Avoid the number one reason businesses fail -
19/01/2022
Don't let the "paper monster" take over your business. Digitize your data capturing on any device and use the information immediately. Find out more at www.FormPro.io.
11/10/2021
30/04/2021
I created this explanation of the term Customer Value Perception. Can you connect with the message?
WHAT IS YOUR PURPOSE?
Blessed is the man who uses knowledge and experience to improve the well-being of others, who guides with respect and encourages with love.
“Make me to know your ways, O Lord, teach me your paths” - Psalm 25:4
28/04/2021
Webinar: Secret to Customer Connection Join us for our webinar where we dive into what makes the best customer service
02/03/2021
How Business Leaders Can Create a Happier Workplace Happiness in the workplace can lead to more proactive and productive employees. Find out signs of an unhappy workplace as well as how you can create a happier environment for your employees.
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