Kim Lawless 'The Wax Queen'

SAY A LITTLE PRAYER FOR ME🙏

I’m having surgery tomorrow, so wish me luck.

I’m having three discs replaced in my neck, it’s called ACDR (Anterior Cervical Discectomy Replacement Surgery). My lower back is being done several months later. All those years of hunching over the wax bed. 😊

Once I feel up to it, I’ll check in to see how you’re all doing and if you’ve made any positive changes to your business. I’m rooting for you all.

Love always,

Kim xx

TIP OF THE DAY FOR A STRESS FREE LIFE

I did this only recently but I should have done it years ago, and I encourage you to do the same.

Think about the people who you instinctively know don’t want the best for you and your business. It could be another business, a competitor, a nosy neighbour, a ‘friend’, whoever… and BLOCK them! They’re checking your page more than they check their own.

Yes, you may be scared that they’ll confront you, but let them! Honesty IS NOT always the best policy, so if they do confront you, just act silly and say you don’t know what they’re talking about and you’ve been having trouble with your socials. 😜

Get those effers off your radar! They hate you because they ain’t you!

Be More Kayleigh!

As this was posted as a comment and not sent privately, I had to share Kayleigh’s success.

Let us know if any of you have made any changes since listening to my FREE mini course. It’s been downloaded hundreds of times since the weekend, so I’m rooting for you all.

It doesn’t have to be anything big! It could be that you’re reducing your hours to earn the same money.

Kim xx

Had to laugh!

My Amy said…
Mum, you started off the audio on the free course by saying… ‘I’m here to inspire and motivate you, and you ended up saying ‘If you’re not good at what you do, give it up!’.

If you’ve been affected by anything you heard in my audio, text HELP to 0800 … 😂😂😂

Hello! Please check out my FREE mini course at www.kimlawless.com

There's an audio of me rambling (as I like to do) and the rest of the course you can read.
Hope you get even one idea from it. Let me know what you think.
Kim xx
Ps. You don’t have to have trained with me or buy my wax to enrol, there’s no hidden agenda here. Come one, come all!

Well done Emily. Thanks for choosing my training. xx

Trained Kim Lawless 'The Wax Queen'
In hot and warm waxing techniques. I’ve been waxed using Kim’s technique and can say it is far superior to other methods, less pain and irritation and no left over hairs.
I can’t wait to get started on your unwanted hair 😂

I’VE NOT FORGOTTEN YOU!

I said I’d put some ideas together for you all on how to get more money coming in and I’m working on it.

These will be what I consider to be realistic ideas that won’t involve you spending money on advertising or doing a business plan.

All you’ll need is bravery, because all change needs that.

Trust me, it’ll all be fine.

Kim xx

I’VE BEEN TOSSING AND TURNING ALL NIGHT!

We’re a lovely little group, no arguments or bitching, just lovely people trying to make a living and afford a holiday. ❤️

There are those of you who regularly comment and those that just read and never comment and I appreciate you all equally. We need that balance.

However, I sometimes dread posting for fear of the occasional person (usually unknown to me) coming out of the woodwork and trying to preach to me. If my style of waxing and business isn’t for you, no offence taken if you unfollow my page.

Also, (while I’m on one) it’s extremely bad manners to mention other wax brands on my page. Can you imagine other brands being happy if you mentioned me on their page! How would you like it if someone went onto your socials and recommended another salon? Use yer noggins! 🧠

Here’s the thing! Mama loves confrontation and I bite back, so it’s frustrating for me to remain professional. 🥊. I’m 65 and I’ve got two big surgeries coming up and I don’t need the aggro. On the positive side though, I’ll have more time on my hands than ever to come on here and help you lovely lot, so I ain’t going nowhere. ⚰️

As promised, I’ll be back next week with some suggestions on how to improve your business in this current climate, but, I’ve never done a business plan or worked out footfall in my life, and I’m not going to start now. I did very well without all that and that’s what I want for you.

Peace out ✌️

Kim xx

POLL
What do you charge for a Brazilian/Hollywood?
Which Town/City do you work in?

Here’s a little taste of what’s to come. I’ve just added this to my wax site, so I thought I’d screenshot it for you. xx

Let’s make 2024 a Happy NO Year

Say NO to…

Keeping clients who make you feel like s**t. You know, the ones that aren’t rude but you dread seeing their name in the diary. Get rid of them!

Always saying yes to liberty takers for fear of losing clients. Those clients are the same wherever they go, so let them be someone else’s problem!

Working your arse off all year just to come out with a pittance after tax. Put your prices up or get a different job. Know your worth!

Replying to client’s messages outside of work hours. Set boundaries for your own mental health and family’s sake.

Trying to do everything. If you’re working flat out for five or six days a week and can’t afford a cleaner for two hours, then the math ain’t mathing. Don’t be a martyr!

Not blocking out days off and holidays for the year ahead… and sticking to them.

Love always, Kim xx

PSSST!

If you’re quieter than you should be for this time of year…then everyone is. It’s not just you!

I have close friends in the beauty world all over the UK who are extremely well known as experts in their field and they’re really quiet. Of course, it’s not something they shout from the rooftops and I don’t blame them.

So, when you see other therapists with their reindeer ears on, sipping their Starbucks Caramel Macchiato on Instagram and ticking off their long TO DO list, wondering how they’re going to make it to Christmas Day without collapsing from exhaustion…it’s all make believe.

Take a walk along your local high street and see if the salons are busy. I bet they’re not. Where I live, we are inundated with nail bars and I’m friends with the owners of our busiest one. They’re usually banged out and have clients queuing outside at opening time as it’s walk-ins only, but they were even quiet in the summer and had to get rid of staff. They can’t work it out.

If you are one of the lucky ones and really are very busy, don’t rub other people’s noses in it, have some compassion.

Keeping it real.

Kim xx

Can I ask a favour, please?

We’ve changed our wax website (as well as our training site), so please check it out.

I didn’t want a photo of me or someone’s leg stuck up in the air, so we’ve put a picture of Chancey with her little crown on.

Thanks.

Kim xx

Kim Lawless Wax Kim Lawless Wax is focused on creating impeccably crafted wax products that enhance the professional's working life and the clients waxing experience.

If you haven’t done so already, please do this course. We all see marks or moles on clients, especially on their back where they don’t even know they’re there. You could save a life. Kim xx

If you work in any industry that has regular observation of peoples skin - you are uniquely placed to spot the early signs of skin cancer and provide trusted advice and signposting for professional clinical assessment. Early detection, diagnosis and treatment SAVES LIVES!

The MASCED (Melanoma and Skin Cancer Early Detection) training programme, developed by is ‘training eyes to save lives’ across the hair, health and beauty industry nationwide and many lives have been saved as a result of this valuable training.

The training is supported by key industry bodies across the hair, health and beauty Industry sectors.

There are two courses available - the standard course MASCED and for Allied Health Professionals or those who want to extend their knowledge further, MASCED PRO - you can register for either course at MASCED.UK

Every month is

Remember this? I wish Rustie was my friend, I’d be laughing all day long. xx

TikTok · Thuyhauk2018 1.5M likes, 11K comments. “Literally the only time when not to laugh 🤣🤣🤣”

We’ve completely changed the colours and layout of Masterclass website and added more videos.

Hope you like it. xx

Kim Lawless Masterclass Kim Lawless Masterclass Course • 60 lessons This Masterclass focuses on waxing in the real world and running a successful business. £288 Exam for Accreditation Course • 1 lesson To be recognised and insured in the industry, you must complete an accredited course. £50

Are you a left hand waxer?

I have a few left handed people in my family, so I understand the difficulties that may arise for some. I always say that it’s not a hand thing, it’s a brain thing.

Of course, you’ll get the waxers that can use both hands (ambidextrous) which is great, but let’s talk about the left handed waxers for now.

When doing intimate waxing you don’t need to walk around the bed as you do it all from the one side but you need to feel comfortable to twist your arm and get into where you need.

Right handed waxers will find it easier to stand at the left side of the bed with their wax heaters to the left of them. The client’s head will be closer to their left arm.

I noticed during my training classes that left handed waxers needed time to get a feel for which side of the bed to stand on. Once they did, they were off and running.

I’d say to the left handed students, ‘You might feel more comfortable standing on the right side of the bed with the wax heaters on that side too, (so that the client’s head was closer to their right arm). Most would say that they’d be fine standing at the left side, but as soon as they started waxing, they realised that it just didn’t feel right and that they were better swapping sides.

So, if you work in a tiny room where the bed is pushed against the wall and you can’t switch sides, fret no more! Just get your client to lay with their head at the foot end of the bed instead and you’re sorted.

Also, if you use a wax heater with a wipe bar, spin the bucket around so that the wipe bar is on the left of the heater so that you’re not tying yourself in knots.

Kim xx

TODAY IS NATIONAL ‘Get Rid of Red Flag Clients’ Day.

Ok, so I just made that up, but let’s make it a thing.

If you have a client that you dread seeing because you feel as though they’re critical or watching your every move, or, they mess up your diary because they can’t be on time or are constantly changing appointments, ask yourself why you keep them. Get rid of them! Your life will be a lot calmer without them in it.

Never be afraid to let a client go, because if you’re good at what you do, they’ll be another client to take their place. Trust me!

Most (not all) red flag clients are actually really lovely, they just couldn’t organise a dog fight at Cruft’s, let alone their day, and you don’t need the stress of them.

Let’s call our fictitious red flag client Sue (poor old Sue gets the blame for everything).

Dilemma: Sue is 10 minutes late every time, causing you to rush and stress and you’re chasing your tail for the rest of the day. Not only that, but you’ll resent Sue, as nice as she is.

Result: You’ll p**s your green flag clients off for putting their day out and you’ll become known as the waxer that’s always late for their clients.

Step 1. Message Sue and say something like this.
‘Hi Sue! You know how much I love having you as a client, but, I know that you struggle to be on time. This is giving me grief from the clients after you, as it makes them late too and I’ve had complaints. So, going forward, please be here in the building 5mins before your appointment and not on your way.’

Step 2. Sue totally ignores your request and you still get the text 10mins into her appointment time, saying that her kid has been sick, she’s had a flood, someone has blocked her car in, the dog has swallowed his own foot, there’s a traffic jam. Poor Sue can’t catch a break!

Step 3. You need to be brave and reply ‘I’m sorry to hear that Sue, but it’s too late for me to do your waxing now, so don’t continue on to me as I have another client in 10mins.
As much as I feel for you, this is how I make my living and I’ve lost £50 by you being too late again. I’ve actually added up that I’ve lost £250 from appointments you’ve missed in the last year. Let’s have a chat on the phone when you get a moment.’

Sue won’t want to lose you, so have that conversation. Be warm and friendly and say that she really must be on time like everyone else. Most importantly, don’t take it personally. Sue treats everyone like that.

If you have any particular red flag client scenarios that you’d like help on how to deal with, let me know on this post (no names).

Kim xx

The correct consistency of Cockney Rebel.

You’ll never get the best results or make as much money if you don’t fully melt your wax before you let it cool to the correct consistency.

https://instagram.com/p/B_kYWGuh4sa/

Cockney Rebel Hot Wax

HAVE YOU LIFTED THE SKIN ON YOUR CLIENT’S BROWS?

Hold up! Before you throw yourself onto your beauty couch threatening to never wax again, hear me out. It might not be totally your fault.

One of the first questions to ask yourself is whether most of your brow clients have complained that you've lifted their skin or grazed them.

If the answer is yes, then it's your technique. You're not supporting the skin and you're pulling the wax off upwards/outwards instead of parallel to the skin.

However, the answer is usually no and that you've been waxing for years and never had complaints. So, think about it! If it's a rare occurrence, why blame yourself?

There are few reasons that skin lifting can happen.

1. You're using a strip wax that's too aggressive and sticky.

2. You've not cleansed and dried the skin. If you haven't dried the skin and it's clammy, the wax will make the skin bounce as you remove it, causing it to graze or lift. Apply a tiny bit of oil to the skin, but blot the oil off as the wax won't stick if the skin is too oily.

3. The MAIN reason your client's skin has lifted is that they're using anti ageing creams/treatments and they've forgotten to tell you, or, they may not even realise what's in their daily moisturiser.

TIP! A good way to make sure that this doesn't happen is to check with your client every few months about any changes to their skincare routine and ask them if they're using any retinol or AHA's, because they thin the skin.

Not everyone knows what ingredients are in their skin care regime, so if they are unsure, use Hot Wax which is much more gentle on the skin.

There are other factors, such as med and health conditions, but this post is to just alert you to ant ageing creams.

Kim xx

Erm…do you use email?

‘Oh yeah… I can use the remote as well!’

Nothing p**ses me off more than sales people, GP, etc, asking me that question. I’m 64 and I have neighbours in their 80’s who use iPads and the latest technology.

Get outta my way! 😂😂 It’s so rude to assume that people of a certain age don’t use technology.

Hello you lovely lot! I’ve missed you all.

I’d love to hear your honest thoughts on this. Don’t feel that you have to justify your opinion either way. A YES or NO is fine, or feel free to say why. xx