Lucid Value

Frequently asked questions/comments

1. Please keep all messages, comments, and questions in English. Google translate can only do so much and isn't always the best.

2. Size, dimensions, and all pictures available are in the listing and listing description. There isn't much information that can be provided or pictures outside of that. There are no custom orders, these are pre-made as is. What you see is what you will get.

3. Unfortunately at times due to being out of stock there may be orders canceled and refunded. If that's the case a message will typically go out informing of this.

4. Prices are firm and non-negotiable, along with shipping prices as well.

The only exception is if you intend on buying in bulk as in 5 items/units or more a 5 percent discount can be applied towards the total.

5. Ratings, reviews, and feedback are always welcome and appreciated.

If you have a problem with your order, want a return or refund please send a message. If you haven't received a refund yet, check your bank, don't message this page about it.

6. Orders will be updated typically with tracking within 1-2 days.
7. Please keep all communication civil, and relevant to questions about an item or an ongoing order.

8. All products aside from a few (kefir grains so far) are shipped or mailed, I don't need your payment information, cell phone or address.

If shipping isn't available it likely is an error and please send a message about it.

9. If you need help with buying/purchasing on Facebook marketplace please refer to this: https://www.facebook.com/help/1723922281209915 You need payment information available (PayPal or bank account) as well as the address entered.

10. All orders are shipped out within 1-2 days and tracking will typically be updated within that time frame as well. If there is any issue with the order you will be contacted.

Typically orders aren't accepted outside of the Facebook marketplace such as cashapp, paypal, etc.

Please keep communication civil, and keep communication to questions about products.

Buy something on Facebook Marketplace

Lucid Value updated their business hours.