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Telus Internet Assessor TIPS!

The qualification exam consists of 3 parts: You can proceed with the next part only if you pass the previous one. When you complete one part, you’ll receive an email about the results within 10 minutes. The overall results should come in 1-2 days after the due date of your exam.

PART 1 (Theoretical Part)

This part assesses your theoretical understanding of the General Guidelines. In this part, there are 32 question blocks and each block has 4 questions so there will be 128 questions in total.

This part is the easiest part of the exam however some questions can be very tricky. I recommend you to refer to the guidelines if needed because some questions require detailed knowledge of the guidelines.

PART 2 (Page Quality Part)

This part has 7 different web pages to evaluate its Page Quality. Each webpage should be evaluated in terms of 4 different aspects: MC quality, information about the website, Reputation and EAT level of the pages.

People suggest that it is better to examine the pages in terms of 4 different aspects before having an overall PQ judgment however I think that this approach confuses new raters. So I recommend that you should examine the whole task page and have an overall judgment before proceeding. After that, you can think about quality aspects. For example, if you found that the web page is deceptive, you can’t give high MC quality to that page because all quality aspect ratings should be consistent.

Also, almost every task in this part has a similar example in the guidelines so it’s better checking the guidelines while rating.

PART 3 (Needs Met Part)

In this part of the exam, you need to rate 7 different tasks, each task consists of 8-10 result blocks. Therefore you will have 56–70 result blocks to rate their both Page Quality and NeedsMet.

It is the most challenging part of the exam. First of all, you need to analyze queries to understand user intents and needs fully because ratings should be given according to the user's intents. I think people fail this part because they are approaching the tasks ignoring the user intents and needs. A result cannot be automatically useful because of its relevance to the query. You should think like you are the person who wrote that query.

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