TTC Labs
Trust. Transparency. Control. We drive collaborations between industry experts and digital service users to advance data transparency.
Initiated and supported by Meta.
EXPERT VIEW: Alex Pompe of Data for Good explains how they help the world deal with COVID-19 and other crises. Read now: https://www.ttclabs.net/news/expert-interview-alex-pompe-on-data-for-good-and-pets
25/02/2022
HEALTHCARE: The sector generates 30% of the world’s data but only uses 3% of it. Better privacy could fix that. Here’s how: https://medium.com/codex/ai-privacy-and-why-you-should-care-1ef503a789b6
18/02/2022
PRIVACY-ENHANCING TECHNOLOGIES: Our January newsletter has a primer into what they are and why they’re important. Read more: https://www.ttclabs.net/news/privacy-enhancing-technology-january-newsletter
15/02/2022
PRIVACY AND COVID-19: Our newsletter looks at how the Data for Good programme is helping the pandemic response. Read how: https://www.ttclabs.net/news/privacy-enhancing-technology-january-newsletter
09/02/2022
RESEARCH: How do you help users understand complex Privacy-Enhancing Technologies? The answer is simple. Read how here: https://www.ttclabs.net/research/how-to-help-people-understand-privacy-enhancing-technologies
13/09/2021
💡 NEW RESEARCH: People often aren’t conscious of their thoughts and feelings around safety and privacy unless something triggers them to consciously assess safety and privacy. In this research, Facebook wanted to better understand the lived journeys that people have when they’re triggered to consciously think about safety and privacy in relation to messaging apps.
https://www.ttclabs.net/research/consumer-journeys-in-becoming-privacy-conscious
TTC Labs - Consumer Journeys in Becoming Privacy Conscious TTC Labs is a cross-industry effort to create innovative design solutions that put people in control of their privacy.
05/08/2021
Based on a series of user research studies, Facebook’s Privacy Research team identified two important strategies that help make privacy settings easier to find.
We share them here and discuss how industry standards and iconography could impact these efforts:
https://www.ttclabs.net/research/how-to-make-privacy-settings-easier-to-find-using-better-names-and-organization
TTC Labs - How to make privacy settings easier to find using better names and organization TTC Labs is a cross-industry effort to create innovative design solutions that put people in control of their privacy.
23/07/2021
Ensuring that privacy features work well for people with low digital literacy can be a challenge in the context of current trends to create even more advanced (and therefore more complex) privacy controls.
This article explores two strategies explored by Facebook’s Privacy Research Team to address this challenge.
https://www.ttclabs.net/research/digital-literacy-insights-can-help-improve-privacy-experiences
TTC Labs - Digital literacy insights can help improve privacy experiences TTC Labs is a cross-industry effort to create innovative design solutions that put people in control of their privacy.
30/06/2021
Who are we? We're TTC Labs, a cross-industry effort to create innovative design solutions that put people in control of their privacy.
If you'd like to keep up to date with all our events and research in this field, sign up to our newsletter here: https://www.ttclabs.net/newsletter
There are many complex challenges to overcome when designing digital products for young people, particularly when it comes to their safety and privacy.
We explore this issue in our Design for Young People Visual Explainer: https://www.ttclabs.net/visual-explainer/design-for-young-people
At the , we heard from industry experts and young people about how the design of privacy notices in digital products for children and teens can be improved.
Learn about our key takeaways and watch footage from the two-day virtual event in our latest blog: https://www.ttclabs.net/news/design-for-youth-summit-future-of-trust-transparency-and-control-for-kids
28/06/2021
Understanding the people you are designing for is an essential part of any design process. That's why we've created diverse persona sets that you and your team can use when you start planning your app. You can download these for free here: https://toolkit.ttclabs.net/toolkit/design-for-people
What are the three principles in the Design for Youth Guide?
Kernow Craig of Craig Walker, who helped in the creation of this guide, explains!
Download the full guide here: https://www.ttclabs.net/report/how-to-design-with-trust-transparency-and-control-for-young-people
It's now been one month since the !
We were privileged to hear insights from BIK Youth ambassadors as well as key global experts such as the United Nations Special Rapporteur on Privacy, UNICEF, Digital Futures Commission & The London School of Economics and Political Science - LSE, Data & Society Research Institute, INAI, Media Monitoring Africa, Data Protection Commission Ireland, Information Commissioner's Office (ICO), CNIL - Commission Nationale de l'Informatique et des Libertés, Google, Nielsen Norman Group, Sesame Workshop, Berkman Klein Center for Internet & Society at Harvard University and Facebook.
Get up to speed with our latest blog, which includes recorded footage of the event plus an overview of what was discussed: https://www.ttclabs.net/news/design-for-youth-summit-future-of-trust-transparency-and-control-for-kids
24/06/2021
Designing for a dummy service is a useful way to consider trust, transparency and control challenges from a new point of view. Luckily, we have a library of fictional app templates to get you started: https://toolkit.ttclabs.net/asset/fictional-apps-library
23/06/2021
How should apps designed for kids balance privacy and parental involvement needs to deliver the right kinds of experiences to kids and their parents? In our latest research piece, Facebook's Meenakshi Menon, Ph.D shares insights that informed the approach used to design privacy-related features on the Messenger Kids app: http://ttclabs.net/research/research-on-parental-involvement-can-help-guide-the-privacy-design-of-kids
22/06/2021
This design prototype made by Halosis at one of our Design Jams puts privacy at the forefront. It uses simple language to inform users about the privacy policy in the intial stages of set up and gives them the choice to use an AI driven virtual assistant. Learn more about this design here: https://www.ttclabs.net/design/Helping%20Social%20Sellers%20Understand%20AI%20Data%20Collection
Let's change the digital landscape and design apps that give clear information about our data at the right time. In our latest Visual Explainer, we explore the issue of 'Leveraging Context in Design' and share some prototypes that were designed with this question in mind: https://www.ttclabs.net/visual-explainer/leveraging-context-in-design
What is the value of the Design for Youth Guide?
You may have heard that we recently published a guide that details how we might design digital products to keep young people safe and in control of their data online. Kernow Craig of Craig Walker, who helped in the creation of this guide, explains why it is so valuable to designers and policymakers.
Download the Guide for free here: ttclabs.net/report/how-to-design-with-trust-transparency-and-control-for-young-people
Elsa is about to get her first phone, but how can we ensure that she is kept safe online and understands how her data is used? We explore the issue in our Visual Explainer on : https://www.ttclabs.net/visual-explainer/design-for-young-people
16/06/2021
How might you design your digital product so that Juliana understands how her settings work and has the confidence to change them?
Download our diverse persona sets online to start thinking about how you can make your privacy policy more accessible to a wide variety of people: https://toolkit.ttclabs.net/toolkit/design-for-people
What is the Design for Youth Guide?
Kernow Craig, Director of Craig Walker, who worked on the guide alongside TTC Labs and our partners, explains in this short video.
Interested to see our insights into the online privacy of young people and how you might design digital products with their unique needs in mind? Download the Guide for free here: ttclabs.net/report/how-to-design-with-trust-transparency-and-control-for-young-people
How would you tackle the question: How might we create an onboarding experience that builds trust with users?
Learn how the team behind Ecomobi, a leading Social Selling Platform in South East Asia, revisited their app with this in mind at one of our Design Jams: https://bit.ly/3hUX5IC
08/06/2021
For today's young people, technology has always been a part of daily life. They're considered to be digital natives - but that doesn't mean they're born experts at protecting their own privacy and safety online. We explore how we might design for young people with this in mind in our latest report: https://www.ttclabs.net/insight/why-focus-on-young-people
In order for people to trust the apps and websites they use every day, they have to feel both informed about the choices available to them regarding their data and empowered to make those choices. In this article, Dr. Dan Hayden explores how we might leverage context in design to disclose the information people need at the right time: https://www.ttclabs.net/news/making-sense-of-data-disclosures-leveraging-context-in-design
02/06/2021
How do people's privacy concerns for Facebook's apps compare to their concerns for other apps? Justin Hepler of Facebook recently undertook some fascinating research to measure privacy concerns across a range of apps and products. You can now read about his findings here: http://ttclabs.net/research/privacy-concerns-are-similar-across-different-apps
Not everyone has a full understanding of how their data is used online.
Try walking in the shoes of the different types of people who might use your app to consider how they might find your privacy policy. Is your privacy policy clear enough? Is it too long to read? Would it be better if privacy notices came up in context?
Make your own set of personas to establish primary and secondary audiences that you can use to explore how your privacy policy might be improved for the end user: https://toolkit.ttclabs.net/toolkit/create-simple-personas
31/05/2021
This social app prototype is designed to promote active and positive online experiences amongst young people through gentle nudging. Find out how it works and how Design Jam participants came up with the idea here: https://www.ttclabs.net/design/nudging-towards-healthier-data-relationships
29/05/2021
Thank you to everyone who participated in the earlier this week to listen in and share insights on how we might improve data policies and digital products for young people through design.
We got to hear some amazing panel discussions with Insafe BIK Youth ambassadors, plus key global experts such as the United Nations Special Rapporteur on Privacy, UNICEF, Digital Futures Commission & The London School of Economics and Political Science - LSE, Ireland DPC, UK Information Commissioner's Office (ICO), France CNIL, Berkman Klein Center for Internet & Society at Harvard University and Facebook. We also heard from Google, Nielsen Norman Group, Sesame Workshop and others in fascinating lightning talks before rounding up each day with interactive workshops. If you missed the event, these illustrations will give you a taste of what was discussed!
Don't forget that you can also sign up to our newsletter to stay informed of our upcoming events: https://www.ttclabs.net/newsletter
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