Michela Henke Cilenti All about people first

No one has ever become poor from giving- Anne Frank. Bag a bargain of exec coaching sessions to realize those dreams or a recommending retail session for your team who are pretending they don’t know how to sell anymore.

Don’t believe the hype. Listen to those beautiful thoughts of yours. They are clean and crisp and all yours

Let me take you back to a painful place….😂 that time when you received THAT feedback, what would have made it easier or more impactful? Help me out here with your thoughts and experiences- it’s so incredibly individual!
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A little less task, a little more trust?

Emerging Leader Coaching Getting the Balance Right The leap from manager to leader has become less obvious and harder to navigate. Operating environments already in 2024 have become more difficult and more volatile, complex. Quadruple your impact by thinking differently about YOUR value and experience and the leader you would like to become...

Cheers to the Holidays!

Hope whatever you wish for this Holiday... Comes your way! Honor and privilege to work with you and your teams this year. Thank you. 2023 has indeed been like no other and 2024 already shows continued innovation and novelty to create value and new capacity in the team and guest experience. Exciting times. Make peace, make time, make fun, mak...

Dying to be heard and help people make better decisions? Strategically use your empathy to get to see your client’s perspective without the heavy weight of being overly empathetic and not doing something with that feeling. I put down a few thoughts in this month’s blog. Have a read in bio. Thoughts?

Probably cheaper 🤣 and way more fun 🍽️😍

to and the the team who delightfully partner with the guest in their initiatives on property. I discovered that each guest is provided and gently encouraged to fill their own personal water jug from the filtered water systems installed on each floor of the property. So clever and engaging as together we reduce the use of both plastic and water. Left feeling more emotionally connected and part of the solution. Thank you.

We reach high. We go higher. Raising the bar with pre season recommending and service training. Ready!

What a welcome to Cayman! Even driving on the left hand side! Nice touch ❤️

We spend, second to sleep, most time at work. Let’s keep investing as a community on how we can make time at work better. Thank you to and for your awakening and insights.

How do you do it? Balancing a full time job, home and an or graduate course in Organizational Development?

I just saw it done and wrap up with pride Spring 2023 at Webster University with another 30+ awe-inspiring graduate from my course on change and human capital value capacity who have just moved closer to their dreams/end goal and ! With thanks to all at Webster who make quality, heartfelt and instruction possible.
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