Dr. André Pellerin

The patient experience is a critical aspect of practice success. Don't let your patients bounce around between team members, without making the handoff seamless.

Here are 3 great ways to hand off a patient to the different members of the team.

▶️ Make an Introduction. Acknowledge each staff member by name
▶️ Say something positive or value-based about that team member.
▶️ Say something positive to the patient.

https://www.dentistryiq.com/practice-management/patient-relationships/article/14198847/patient-handoff-doing-it-right

No matter where you are in your dental business growth, this is a great read, to get back to focus on your practice goals. 🎯

Reach out to me via DM if you want to chat 💬

https://www.drbicuspid.com/index.aspxsec=sup&sub=pmt&pag=dis&ItemID=328293

En tant que leaders de notre clinique dentaire, nous devrions nous rappeler tous les jours ces trois grands principes.
🙋Êtes-vous d'accord ?

LA SÉCURITÉ EST NOTRE PREMIÈRE PRIORITÉ! ☝️
Nous avons mis en place des protocoles de contrôle des infections rigoureux qui vont au-delà des politiques strictes que nous avions déjà mises en place. Nous avons créé aussi de nouvelles organisations d’accueil de patients pour respecter les directives en matière de distanciation physique et nous avons fourni l’équipement nécessaire pour assurer la protection de notre personnel et de nos patients. Ne retardez aucun traitement dentaire, communiquez avec votre cabinet 123Dentiste dès aujourd’hui! ☎️

Digital scanners aren't just more fun for you and your team, but your patients may feel more confident in their treatment plan if you've got one!

Couldn’t agree more, patients comfort should always be our top priority ⏩

Dentsply Sirona on LinkedIn: Digital scanners aren't just more fun for you and your team, but your Digital scanners aren't just more fun for you and your team, but your patients may feel more confident in their treatment plan if you've got one. Visit...

Have you done a SWOT analysis for your dental practice lately?

SWOT analysis (or SWOT matrix) is a strategic planning technique used to help your clinic identify strengths, weaknesses, opportunities, and threats.

It can be used as a tool for ASSESSING the strategic position of your clinic or organization.

Looking into this year's goals have your started your SWOT? Reach out to me if you have any questions.

Dr. Roger Levin weighs in on what 2021 should look like for dental practices.

My top 3 key takeaways:

▶️ Dentists must continually highlight the mission of the practice to the team

▶️ Build a new scheduling model

▶️ Practices should implement the best-proven business systems available today


https://www.drbicuspid.com/index.aspx?sec=sup&sub=pmt&pag=dis&ItemID=327841

Here are 3 of the most Underused Leadership Skills:
✔️Delegation
✔️Coaching
✔️Attention management (shiny object syndrome anyone?)

Practice these three skills over the next three months and you'll find yourself with much more time on your hands to deal with the important but not urgent aspects of your dental practice.

la médecine dentaire est notre passion, et nos équipes ont à cœur de s'améliorer tous les jours. Elles mettent à profit leurs compétences et leurs connaissances avec compassion et souci POUR NOS patients. REMERCIEZ un ami ou un collègue qui donne toujours le meilleur de lui-même!
🙌

What is EBITDA? and why is your EBITDA one of the MOST important numbers you need to know?

✉️Contact me via DM and I'll be happy to discuss this with you!

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Know your worth: how to value a healthcare practice.

Think of a valuation or pricing as a pre-emptive or preventative checkup on the health of your practice. This is a great read that gives you a good looking-into-the-future perspective.

Know your worth: how to value a healthcare practice Understanding how the valuation of a healthcare practice is determined is important when you decide to sell.

Nouvelle semaine. Nouveaux objectifs. Quelle chose pouvez-vous réaliser aujourd’hui et qui aura un impact positif sur votre semaine? Dites-le nous dans les commentaires!👇

As we enter the last quarter of 2020, here are 3 of the most interesting dental trends as they relate to DSO's in the US.

1. Strong multiples for practice acquisitions
2. An increase in 'alternate' DSO models
3. Dentists becoming more knowledgeable and tolerant of DSO's

DM me if you are interested to learn more about the DSO trends in Canada or if you want to learn more about 123Dentist.

6 DSO trends to watch as 2020 comes to a close Dental service organizations (DSOs) have continued to evolve through the years, and that certainly includes what has happened in 2020. How did the COVID-19 business disruption affect DSOs, and what lies ahead for them as the days tick toward 2021? Dr. Anthony Stefanou gives his view and offers advic...

It takes an entire team to win! Seldom is a big win a solo act...

These images tell it all. If you only look at the first picture, it will seem like I won the championship by myself, however, the second photo is the REALITY...it took an entire team (and coach) of very talented people to reach this achievement.

How can you apply this concept within your practice? And do you need to make any changes to ensure you're recognizing your team?

I joined the team last year for exactly this reason!
Reach out to me if you want to learn more about 123Dentist.

Nous sommes fiers de notre équipe et nous ne le dirons jamais assez. Merci à nos héros de tous les jours chez 123Dentist qui aident les Canadiens à prendre soin de leur santé buccale.

Here are four great post-pandemic marketing strategies to consider:

✅ Prioritizing dental emergencies
✅ Highlighting new and enhanced safety precautions
✅ Emphasizing teledentistry as a viable option
✅ Targeting prospective/new patients

What are you doing differently for your clinic? Let me know in the comments below.

3 Ways to Motivate Your Team Through an Extended Crisis- a timely article that identifies three main psychological needs that leaders can meet to help their team members stay engaged, confident, and motivated.

3 Ways to Motivate Your Team Through an Extended Crisis Research shows that internal motivation — not external pressure — inspires us to be our best selves.

It's important you fulfill the following 6 critical roles of a leader to drive the success of your dental practice:

☑️ Provide a Vision
Providing a vision for the entire healthcare team is the single most important role of the practice owner.

☑️ Establish Effective Organizational Structure and Communication Protocols

☑️ Be an Effective Role Model
Demonstrate the behaviour desired by the rest of the healthcare team.

☑️ Inspire and Motivate
The definition of leadership is to “inspire, influence and guide others to participate in a common effort.”

☑️ Delegate and Empower
Good leaders surround themselves with the right people in the right jobs.

☑️ Be effective in time management

Someone who jumps to conclusions without first seeking to understand has made a fatal error—for themselves and their team. In order to lead people effectively, you have to take the time to listen and see things from their perspective. You have to put yourself in their shoes and fully understand the situation.

How about you? Are you a great listener?

Here is an interesting article about dentistry post-COVID19 and highlights many reasons why I am happy I partnered with 123Dentist.

Dentistry in the post-COVID health-care sphere What does the future hold for dentistry post-pandemic? There are many ideas floating around, both good and bad. This almost-dentist has a bright outlook for the profession, and here's why.

Il est important que vous remplissiez les 6 rôles essentiels suivants de leader pour assurer le succès de votre cabinet dentaire.

1️⃣ Donner une vision
2️⃣ Établir une structure organisationnelle et des protocoles de communication efficaces
3️⃣ Être un modèle efficace. Donner l'exemple au reste de l'équipe.
4️⃣ Inspirer et motiver
5️⃣ Déléguer et responsabiliser
6️⃣ Soyez efficace dans la gestion du temps

A great article by Education about the 3 crucial steps to foster true team engagement in a dental practice:
➡️ Team up
Running a successful practice is only possible through collaboration with empowered senior team members
➡️ Make it personal
Whether we like it or not, it is difficult to be fully committed to something we don't personally connect with
➡️ Establish a framework (and stick to it)

3 Crucial Steps to Foster True Practice Team Engagement – an Office Manager's Take - Spear Education How does your team use Spear Online? An office manager explains how dental teams can optimize role-specific content on the 'Gateway to Great Dentistry.'

There are three key variables that can provide good direction as to how to increase the value of your dental practice:

1️⃣ Production- Gives you true insight into your practice.
2️⃣ Collections-It's good to have outstanding production, but you have to collect.
3️⃣Profit- When you examine profit, you also simultaneously evaluate overhead.
Let’s chat, DM me to find out more!

Source: https://www.dentistryiq.com/practice-management/financial/article/14178222/the-secret-of-building-value-in-your-dental-practice

62% Of Dentists Plan To Spend On Marketing. Will You? | Patient News According to a recent industry survey, 62% of dental offices will be spending the same OR MORE on marketing in the next 6-12 months. If you’re not one of these practices, you may not be able to recover as fast as you thought. Read three proven ways to increase practice visibility to recover and re...

Reach out if you have questions about various ways to grow your practice which can include the right partnership.

Learn about your options including 123Dentist

Reducing attrition and attracting quality new patients is the number-one strategy to keep a dental practice thriving. Here's a great blog post about how investing in Marketing for your dental practice can help you achieve that goal.

"The best way to develop patient relationships and potential patients is to build rapport, and to do that you need to be visible, get noticed, be heard, and make sure your offering is clearly understood."

62% Of Dentists Plan To Spend On Marketing. Will You? | Patient News According to a recent industry survey, 62% of dental offices will be spending the same OR MORE on marketing in the next 6-12 months. If you’re not one of these practices, you may not be able to recover as fast as you thought. Read three proven ways to increase practice visibility to recover and re...

Challenges come in many shapes, sizes, and levels. Attitude often determines whether people and companies face these crises successfully or crumble under the pressure.
Les défis se présentent sous différentes formes, tailles et niveaux. L'attitude détermine souvent si les personnes et les entreprises font face à ces crises avec succès ou s'effondrent sous la pression.

Even though many of us have numerous occasions to feel grateful in both our personal and professional lives, we often miss out on opportunities to express gratitude, especially at work.✨

Be Grateful More Often!
You’ll be happier and so will everyone else.
A great read about expressing gratitude

Be Grateful More Often You’ll be happier and so will everyone else.