Festiva

Greetings! Please note, our office will be closed on Friday, March 29th in observance of the Easter holiday. We will reopen Monday, April 1st with normal business hours. Thank you!

If you are wanting to see one of Earth's most rare and spectacular events, then join us at Los Lagos at Hot Springs Village in Hot Springs, Arkansas. It was recently announced that Hot Springs is in the path of a total solar eclipse on April 8, 2024. You won't want to miss this!

Call us to book your stay!

Member Services is closing early today at 5:30 EST for a holiday celebration for our staff members. We will reopen on Monday at normal business hours. Have a great weekend!

As of November 1, 2022, we are pleased to announce St. Maarten is no longer requiring COVID testing, regardless of vaccination status. There is also no additional paperwork prior to boarding a flight to the islands. Read more here: https://www.travelweekly.com/Caribbean-Travel/St-Maarten-lift-restrictions-unvaccinated-travelers

Be sure to check out The Atrium Resort St. Maarten for your next beach vacation!

St. Maarten to lift restrictions on unvaccinated travelers: Travel Weekly The Caribbean island is shifting its focus to economic revitalization, including increased tourism marketing.

Happy Howl-O-Ween from Festiva!

Our popular Loyalty Days event begins today, exclusively for our Festiva Adventure Club members! Call your FAC Loyalty Team at 1-855-411-5082 for details or log in today to see point specials!

Festiva Loyalty Days are almost here and we couldn't be more excited. Mark your calenders and stay tuned for details early next week!

From all of us to you, Happy Thanksgiving! Wishing everyone a safe and healthy holiday.

In observance of the Thanksgiving holiday, our office will be closed on Thursday, November 25th and Friday, November 26th. We will reopen with normal business hours on Monday, November 29th.

Honoring the many incredible men and women who have served today. From all of us to you, thank you for your service!

Today is the final day to book Loyalty Days for our Festiva Adventure Club members, so act fast!

All Loyalty Days specials can be booked through our member portal. If you do so, you will receive an additional 10% off! It takes just a few simple steps to take advantage of these specials on the portal:

Go to www.Festiva.com/index.php
Search for availability during the weeks listed for each resort that is provided in the points specials link below.
Book your trip!
As always, you can call your FAC Loyalty Team at 1-855-411-5082 if you need assistance.

We are thrilled to bring back this popular event exclusively for our Festiva Adventure Club members!
All Loyalty Days specials can be booked through our member portal. If you do so, you will receive an additional 10% off! It takes just a few simple steps to take advantage of these specials on the portal:
Go to www.Festiva.com/index.php.
Search for availability during the weeks listed for each resort that is provided in the points specials link below.
Book your trip!
As always, you can call your FAC Loyalty Team at 1-855-411-5082 if you need assistance.

Wishing everyone a safe and happy Memorial Day Weekend.

We will be closed Friday, April 2nd in observance of the Easter holiday. We will resume our normal business hours on Monday, April 5, at 8:30 AM EST. Wishing everyone a safe, healthy, and Happy Easter!

We want to let you know our offices be closed on Friday, January 1st in observance of the New Year. We will reopen on Monday, January 4th.

We hope you all have a safe, happy and healthy start to 2021!

Our offices will be closed Thursday, December 24 and Friday, December 25 in observance of the holidays. We will reopen on Monday, December 28.

On behalf of all of our team members at Festiva, we wish everyone a safe and happy holidays!

We want to let you know that our offices will be closed Thursday, November 26th and Friday, November 27th in observance of Thanksgiving. We will reopen on Monday, November 30th.

We hope you all have a great and relaxing Thanksgiving!

Announcing our Loyalty Raffle winners!

Frank Chapman won an exciting Orlando vacation.

Kathie Spare won a fun Gatlinburg getaway in the Great Smoky Mountains.

Robert Miles: a beautiful scenic retreat to Banff, Canada.

Congratulations! Thank you to all who entered!

Our annual Festiva Adventure Club Loyalty Days are underway and end tomorrow. Take advantage of our member specials, and more! Call 1-866-933-7848 or email [email protected] for more details!

Thank you to all of our members for voting and submitting questions for the annual meeting of the members! The meeting has been recorded and put on the portal under FAC Update “Annual Meeting Video." Click the link below to log in and access it!

https://portal.festiva.com/MemberHome.aspx?ReturnUrl=%2F

Reserve your 2021 Vacation Today!

Please feel free to reach out to us with any questions and to get your travel booked. Remember, the earlier you book, the more options you have available. We are available Monday through Friday from 8:30 to 5:30 EST at 1.866.933.7848.

Or, check out our helpful video on how to book your next vacation right on the member portal. No more wait times!

https://www.youtube.com/watch?v=lh1IVmBIxCU

Festiva University: How to Book a Reservation on the Member Portal How to book a reservation through the member portal on the Festiva website. Follow us on social media to stay updated: Facebook: https://www.facebook.com/Fes...

Many of you have let us know that you did not receive an email from the Festiva Adventure Club regarding important updates. We are resending that email today so please be on the lookout! Be sure to check that pesky junk/spam!

Also, please note: you will only receive an email if you are a Festiva Adventure Club member.

Thank you!

ATTN Festiva Adventure Club Members:

We want to thank you for your continued membership and excitement for travel. We have heard from many of you and want to thank you for reaching out. We wanted to ensure as members, you have options.

Check your email for details!

Hello everyone, we would like to announce today that Ellington Resort and Ocean Club Resort are scheduled to re-open on May 21, 2020. However, this is subject to change based on government mandates and the status of COVID-19 in the area.

More details on our other properties coming soon!

Hello everyone, as our resort locations await their state governments' mandates and guidance, we will be announcing over the next week our anticipated re-opening dates for our family of resorts. These announcements will be made here as well as individual emails. Please keep in mind, these are subject to change as new information becomes available.

Our offices will be closed Friday, April 10th. We will resume our normal business hours on Monday, April 13, at 8:30 AM EST. Wishing everyone a safe, healthy, and Happy Easter!

Over the last couple of days, officials in and around Myrtle Beach decided to cease short term rentals which impacts our family of properties in the area. This includes Ellington Resort, Sandpebble Beach Club, Sea Mystique, and Ocean Club Resort. We are working as hard as we can to notify all of our owners and members who have reservations now through May, and June for those visiting Ocean Club. Please bear with us as we roll with the ever changing landscape COVID-19 brings to our organization. We appreciate your patience!

Member Services has NEW hours! We look forward to taking care of you and your travel needs. Please note our new hours beginning, Wednesday, March 25, 2020. Thank you!

Monday-Friday 8:30 AM-5:30 PM
Saturday- Closed
Sunday- Closed

Breaking news for Orange County, FL and Osceola County, FL residents and our guests: A curfew takes effect between 11 p.m. and 5 a.m. beginning March 20th. Learn more here: https://www.clickorlando.com/news/local/2020/03/20/orange-county-implements-county-wide-curfew-during-coronavirus-pandemic/

Orange County and Osceola County implement curfew during coronavirus pandemic In the wake of new cases and the urgency to halt the spread of COVID-19, Orange County and Osceola County leaders have implemented a curfew for those living in certain counties beginning Friday night.

We appreciate everyone's patience over the last few days. The biggest question we are receiving: What is the new cancellation policy? Please know If you have a pending reservation between now and April 30th, we will work with you on rescheduling or cancelling without penalty. We will be sure to get to all of your requests as quickly as possible. Thank you again and stay healthy!

We apologize for any long wait times if you are trying to reach member services. We are currently experiencing a high call volume and we appreciate your patience. Thank you!