The Business Growth Pathway

9 Practical ways to plan for business success in 2024

#2 KNOW YOUR CURRENT YEAR-END REALITY

▶️ Do you know your year-end numbers?
▶️ Are you closing out the year knowing what you’ve achieved and how your business has performed?
▶️ What will change to be successful in 2024?

Certainty, predictability, and ‘no surprises’ are key measures of success.

Sales is the lifeblood of any business, and the direct correlation between sales and revenue means there are no hiding places.

Numbers don’t lie…

year

9 Practical ways to plan for business success in 2024

#1 RECONNECT WITH YOUR WHY

It’s often easy to lose connection with your WHY because it’s been suppressed by the number of things we do, the challenges we face, or when we reach burnout. 🤦🏻

Reconnecting with your WHY is important and should play a key role in your monthly meeting with ‘self’. 💯

Being able to answer not what you do, but elaborate on why you do what you do, is powerful. And what comes with that power is drive, passion, and deep-rooted connection all over again. 🤟🏻

As they say…if you love what you do…you’ll never work a day in your life! 👍🏻

It’s that time of year when heads are down, closing out and reviewing the current year and, in parallel, planning out and previewing next year and beyond with strategic priorities, financial targets, and aspirational goals. ⏳

To help you plan for business success in 2024, my blog this month is about 9 practical ways to set you and your business up for success. 👌

Are you ready to kick start 2024 with a bang? ☄️

https://www.roystonguest.com/blog/9-practical-ways-to-plan-for-business-success-in-2024/?utm_campaign=meetedgar&utm_medium=social&utm_source=meetedgar.com

ATTENTION ALL BUSINESS OWNERS & LEADERS 📣

The 2024 Scaling up Accelerator Programme is coming soon...

Intrigued to know more, then DM me to arrange a discovery call.

Success is not an accident…
WHY?
Success requires…

🔷 Dedication
🔶 Resilience
🔷 Determination

Success is not a one-time event, but a continuous process of improvement and learning.

You need a process to achieve progress, it's that simple.

Christmas has well and truly arrived at this morning's module of the Leading Growth Programme.

Talking data-driven leadership today. Why great leaders lead through data insights and application!

Looking into your past for what worked, didn’t work, lessons learned, and what you accomplished is a powerful exercise, and it all starts with reflecting.

To set yourself up to achieve your definition of success in 2024, you must first reflect on this past year. By doing so, it will give you the right mindset, insights, intentions and focus for the year ahead.

Remember…reflection not only gives closure to what has been it also positively prepares you for what can be.

There’s power in reflection.

And just like that, the month of madness that is December has arrived!

Make sure you've got balcony time blocked in your schedule over the next few weeks to reflect on the key insights and lessons learned from this year before 2024 arrives with a bang.

Keep an eye out for my December blog next Wednesday, where I will share with you 9 practical ways to plan for business in success in 2024.

Remember...

Reflect on 2023 | Plan for 2024

#2024

🤔 😇 ✍️ 👊 ⏰ 🎉 📖 🗒️ 📊 🚩 🌲

Being a 21st-century business leader is a demanding and exciting challenge. The world is growing and changing so fast that it requires innovative thinking skills of leaders to stay ahead of their competitors and keep their businesses relevant and agile.

2024 will be no exception and the key drivers will be...

#1 Artificial Intelligence: the future is now
#2 Emotional Intelligence: an essential leadership skill
#3 The Customer Experience Revolution: make it Purposeful
#4 Rise of the Data Economy: data-driven Decision-Making
#5 Resilience, Agility, Relevance: preparing for an uncertain future

Is your business ready?



https://www.roystonguest.com/blog/five-business-trends-that-will-likely-dominate-the-leadership-agenda-in-2024/?utm_campaign=meetedgar&utm_medium=social&utm_source=meetedgar.com

5 Business trends to dominate the leadership agenda in 2024
#5 Resilience, Agility, Relevance

Businesses that are resilient will rebound and prosper after business disruption because they’re adaptive, agile, and sustainable. 👏 👌

More importantly, senior leaders who show these attributes will drive the business to success. 👊 🤙

Successful businesses thrive through transformation, and they’re not about to stop. 👌

WHY?

They create the right foundation for continual reinvention and growth. 📊

Uncertainty is a common theme these days, but so is the power of successful leadership transformation. ☄️

Businesses that outperform the competition recognise the need for ongoing, end-to-end transformation of their business, operating, and technology models. 🎖️

And guess what…they’re relentless in their focus, to be resilient, agile, and relevant. 💥

5 Business trends to dominate the leadership agenda in 2024
#4 THE RISE OF THE DATA ECONOMY

The next Pathways Scaling up Accelerator Programme is launching soon.

Keep an eye out for registration details on this page over the coming weeks...

Business trends that will dominate the leadership agenda in 2024.
#4 The rise of the data economy...

We all know that data analytics are key to an organisation’s digital transformation, however, many businesses are reluctant to fully invest because they are unsure about the advantages of becoming data-driven.

There are 3 areas where obtaining insight into the right data can be invaluable…

1️⃣ Profitability 💰
2️⃣ Customer understanding ✍️
3️⃣ Business Strategy 📕

And if this doesn’t resonate, then consider the following 5 statistics.

🔷 Data-driven organisations are 23 times more likely to acquire customers.
🔶 Businesses that use big data increase their profit by 8%.
🔷 62% of businesses reported that the use of information and analytics is creating a competitive advantage for their organisation.
🔶 A third of industry professionals highlight that the right technologies for data collection and analysis are essential for a better understanding of customers.
🔷 Since 2021, insight-driven businesses have grown at an average of 30% each year.

However, analytics isn’t a one-size-fits-all solution. A company will need a clear business plan in place to reap the rewards of the insights it requires.

Day 2 of the Built to Grow Estate Agency Bootcamp is loading...👊

After an epic first day, we're back and out the blocks faster than Bolt this morning! 🚀 🏃

Time to fill the value-add bucket. 👌 🏆

Businesses benefit when their leaders have their hands on people data and can see trends and make predictions about the workforce. 👏

There are 5 benefits of data-driven decision-making…

1️⃣ Increased accountability: who are your best performers? Who is lagging? When everyone can see how their individual decisions connect to a strategy, it helps change the way the organisation thinks about accountability.

2️⃣ Better efficiency: success happens faster when leaders have the information, they need to make good decisions. Ensuring you have the right people with the right skills and capability to do the work is critical for any organisation.

3️⃣ Alignment on company-wide goals: when everyone has access to data, data becomes more than just a single point of information. It becomes the North Star…

4️⃣ A sense of ownership at every level: putting people analytics tools into the hands of leaders not only increases transparency and accountability, it also aligns everyone in the business to a single point of trust, whilst building trust in the data.

5️⃣ Transparency: The core of trust between a company and its clients, stakeholders, investors, and employees. People insights are part of the key indicators of overall organisational health.

We're here, we're ready, and we're about to flip Day 1 of the 2023 Estate Agency Built to Grow Bootcamp 2.0 out of the park this year at the Heathrow Hilton.

Let's GO
Let's GROW
Let's DO IT...

👊 💥 🚀 🏡 🏚️

Do you want to...

▶️ Reframe the present?
▶️ Plan for the future?
▶️ Learn and grow on the journey?

Then you need the Pathways Scaling up Accelerator Programme. 👏

PSUAP...coming soon

Want to know more now? Then DM me to arrange a discovery call. 📞

Service Aptitude…the game changer we’re not born with, but we’re expected to know when it comes to customer service. 🤷

Most companies put employees through tech training as a priority, forgetting the value and importance of service aptitude training. 👥

How can senior leaders expect junior employees to deliver exceptional service to customers if they’re not shown how? 🗣️

It’s not the employees’ responsibility to have high service aptitude, it’s the company’s job to teach it to them. 👍

What is your company’s customer service aptitude? Do you know the rating for your company?

Let's face it, we've all been on the receiving end of bad customer service, and depending on the experience, what did you do about it? 😡

Did provide feedback in the hope they'd change and buck their ideas up, or did you switch to a competitor after just one poor experience? 🗣 📞

Unless we walk in the shoes of the customer how can we change or improve? Customers are becoming more demanding so we must be on the front foot and ahead of them every time. 👞 👏🏻

Don't let your business become a statistic with poor customer service experience. Raise your game!

Building and creating a culture and environment where the customer is the epicenter of how the entire business thinks, feels, and acts is priceless. 💯

An experience revolution has started compelling leaders to own and manage the delivery of exceptional experiences, ensuring each touchpoint along the customer journey is effortless, intuitive, personable, and instant.

After all your greatest asset is the relationship you have with your customers.

▶️ Customer service isn’t one department, it’s the whole business
▶️ Customer experience isn’t a project or focus group, it’s a purpose

Have you ever considered what the service experience internally between colleagues and your teams looks like and feels like? You can bet that whatever it is, it’s being replicated for your customers!

Where are you setting the bar in customer experience internally and externally❓

Will you be one of the 12 that take their business to the next level in 2024?

Are you stuck working IN the business rather than ON the business?

Then the Pathways Scaling up Accelerator Programme is for you.

DM me for more details and to talk more.

An emotionally intelligent leader will respond to adversity in a calm, considered way and is better at managing emotions both their own and others during times of uncertainty and pressure. 💯

This skill set in leaders helps build relationships, reduce team stress, defuse conflict, and improve job satisfaction. 👏🏻

When was the last time you thought about the following…

Consciousness: how mindful and self-aware are you of your own emotions and how they impact others? 🤔

Compassion: how far does your empathy go towards others? Are you able to identify with and understand the wants, needs, and viewpoints of those around you? 👂🏻 🤝

Connectedness: do you really invest in others? Are you 100% authentic in your time and ability to get on with those around you? ⌛️

The ability to perceive or see emotions, use your own emotional thoughts in your thinking and behaviour, and invest time to listen to understand is an asset that all senior leaders should have. 🫶🏻

Some very interesting stats...

ATTENTION ALL BUSINESS OWNERS & LEADERS...📣 📣

The next Pathways Scaling up Accelerator Programme is coming soon!

Watch this space for more information about the 2024 program and how to sign up!

pathwaysscalingupacceleratorprogramme #2024
👍🏻 🚀 👏🏻 🗓

Why is emotional intelligence (EQ) so important in leadership?

Put simply…EQ can make or break your business.

It is one of the most sought-after interpersonal skills in the workplace. In fact, 71% of employers now value emotional intelligence more than technical skills when evaluating candidates.

Emotional intelligence is defined as the ability to understand and manage your emotions, as well as recognise and influence the emotions of those around you.

The 5 dimensions of EQ are:

1️⃣ Empathy
2️⃣ Effective communication/social skills
3️⃣ Self-awareness
4️⃣ Self-regulation
5️⃣ Motivation

The technical skills that helped secure your first promotion might not guarantee your next. If you aspire to be in a leadership role, there’s an emotional element you must consider. It’s what helps you successfully coach your teams, manage stress, deliver constructive feedback, and work with clients, business partners, and stakeholders.

🧐 🥹 📞 🗣 🎗 👍🏻

Where does Artificial Intelligence sit within your company’s culture❓

Building AI into your culture will change the way your business thinks, interacts, and converses with clients, stakeholders, and your competition. It also raises expectations for employee productivity according to research. 🤖 💭

Every business will have its own cultural nuances in implementing a controversial technology. Everything from the nature of work for an organisation to employee demographics and the IT security infrastructure in place will play a role in how AI is perceived, deployed, and used within a business. 🔐 🚨

A primary consideration when implementing AI is readiness for change throughout the business. Senior leaders must be ready to build a culture that supports AI implementation and the changes that come along with any new innovation.

Is your business AI READY?

🤖 💻 🙈 🗣 🤷🏼‍♂️

5 Business Trends that will dominate the leadership agenda in 2024...

Whether we like it or not, Artificial Intelligence is growing year by year.

In the last 10 years, AI systems have developed at rapid speed and AI users don’t expect progress to slow down any time soon. Artificial Intelligence has surpassed humans at several tasks and the rate at which humans are being surpassed at new tasks is increasing!

It’s no surprise that with a value of nearly 100 billion US Dollars, AI is expected to grow twentyfold by 2030, up to nearly two trillion US Dollars…😮

📈 👍🏻 💻 📀 🤖

Being a 21st-century business leader is a demanding and exciting challenge. The world is growing and changing so rapidly that it requires innovative thinking skills of leaders to stay ahead of their competitors and keep their businesses relevant and agile.

2024 will be no exception.

Link below for my Five Business Trends that will likely dominate the leadership agenda in 2024

😮 💯 🚀

https://www.roystonguest.com/blog/five-business-trends-that-will-likely-dominate-the-leadership-agenda-in-2024/?utm_campaign=meetedgar&utm_medium=social&utm_source=meetedgar.com

We're back and out the blocks fast at Digital Jersey this morning with the Pathways Scaling up Accelerator Programme.

Today's key focus is on why culture is everything and a differentiated service experience...👏🏻

How are you planning to stay ahead of competitors in 2024? 🤔

What plans have you put in place, so your business remains relevant and agile? ✍🏻 🗓

The world is growing and changing rapidly, and as business leaders, we must grow with it. If we don’t we’ll be left behind. 🌎 💹

Trends and Fads influence all corners of our lives, from the clothes we wear, the décor in our homes, the healthy diets and new fitness regimes we commit to, and even the cars we drive. Often used interchangeably, they are actually very different. 👕 👗 🏡 🥬 🚴🏻‍♀️ 🏎

Trends evolve as opposed to coming and going and eventually lead to long-term change with popularity building through marketing and social media. Trends that are resilient gain power because they aren’t about a specific moment in time, but the progression of time. ⌚️ 📈

Whereas a fad comes and goes more quickly, appearing out of nowhere and taking people by storm becoming the latest craze and must-have. But rather than rooting in the market or culture like a trend, they fade just as quickly as they appear and become a thing of the past. 🙈

What does a trend or a fad mean to you personally and professionally? I loved to hear your thoughts…

RISE & Built to Grow...

2 books 📚
2 bestsellers 🎖🎖
2 key messages ✍🏻 💡

1️⃣ Start living the life you were meant to lead; and
2️⃣ Take your business to the next level and beyond

Both these books are packed with essential resources and written for anyone seeking to challenge themselves and grow their business.

Five simple questions when it comes to trend spotting in business. 🔍

1️⃣ ︎Are you fully invested in consumer preferences for specific products and changes in the market?
2️⃣ Do you understand the developments and changes that shape your industry?
3️⃣ Are you on the front foot with emerging trends to maximise return?
4️⃣ How frequently do you walk in the shoes of your customers/clients to see where they’re spending their money and why?
5️⃣ How flexible is your strategic plan?

How did you score? 💯

Whether you’re a business owner, a leader within a business, or an employee with a thirst for growth, identifying business trends is a must to ensure your company is relevant, ahead of the competition, and importantly, a 100% preferred business to work with. 👍🏻 💯

Spotting business trends plays an important role in your business’s development and identifying trends in business isn’t rocket science. 🚀 🧠

Here are some top tips/questions to think about…

1️⃣ NETWORKING | Are you truly connecting with the right audience? How visible are you? Do you attend networking events or conferences? Is your social media reaching the right viewers?

2️⃣ WEBSITE & BLOGS | When was the last time you reviewed your reading material? Are you spending the right time reading the right content that relates to your business? If a trend is emerging in your industry, you can bet that your competitors will be talking about it.

3️⃣ MARKET RESEARCH | Do you want information straight from the source? Then consider setting up a way of gathering information from your clients/customers through surveys or polls on your social media channels.

4️⃣ INDUSTRY LEADERS | Leaders within your industry may be in their position because they are forward-thinking and jump on trends before anyone else, and more importantly, before you do. Have you ever wondered what their success formula is?

Remember, vigilance is an important quality in business management, and this will be the driver when identifying business trends, so you can catch emerging themes quickly and maximise your return on them. 👏🏻

With December marked by three things…Christmas, parties and wind down…🎄 🎅🏻 🎉 💤

November is the best month of the year to set our intentions and goals for the new year ahead. ✅

It’s also a new month for a new MINDSET and with that brings new OPPORTUNITIES! 👍🏻 💡

Are you ready for November, and is November ready for YOU?

▶ ︎Do you want to reach your FULL POTENTIAL? ✅

▶ Do you want to SUCCEED and encourage others to as well? ✅

▶ Do you want to erase the mismatch between vision and practicality? ✅

Then you need Built to Grow and RISE which both drive fixing this mismatch. ⭐ ⭐⭐⭐⭐︎



https://www.roystonguest.com/products/rise-book/?utm_campaign=meetedgar&utm_medium=social&utm_source=meetedgar.com
https://www.roystonguest.com/products/built-to-grow-book/?utm_campaign=meetedgar&utm_medium=social&utm_source=meetedgar.com

Have you created your plan so you can sprint over the line at year-end or are you playing catch-up and need some additional focus? 🏃🏻 🏁

I don’t believe anyone sets out planning to fail, but sometimes priorities (too many) or time (not enough) or self-discipline (lack of) results in our failing to plan which can make all the difference between an awesome victory and a tragic loss. ✌🏻 🫤

Below are 6 key questions you should be thinking about now with just 41 working days left until the end of the year… 🤔

1️⃣ Do I have a plan?
2️⃣ Do I have clear goals with critical milestones and actions?
3️⃣ Have I identified the risks and put actions in place to mitigate them?
4️⃣ Do I understand the decisions that need to be made & the choice points I have?
5️⃣ Do I know the stakeholders who can help me with those decisions?
6️⃣ Am I failing to plan or planning to fail?