Revelation helpdesk

From all of us at YellowFish Software,
Happy Holidays & New Year!

Improve your ability to triage issues by peeking into the future with today's risk / late chart. Watch the video below for more:https://youtu.be/AEE2GiXGRbs

Get insight into which issue reporting channels your end users favor with the open tickets by source chart.
Watch the video below for more:https://youtu.be/VoZ7GN4oAxs

Find out which areas of the country (or the company) create the most work for your staff with the open tickets by location chart. Watch the video below for more:https://youtu.be/4vuJa71rIk0

Make sure the most important tickets are being handled first with the open tickets by priority chart. Watch the video below for more:https://youtu.be/EXk-RYKfOyY

Learn which clients require the most amount of effort from your staff with the Open Tickets by Client chart. Watch the video below for more:https://youtu.be/2vP2cFXfvJo

Get an understanding of what is new, good, risk & late with the open tickets by state chart. Watch the video below for more:https://youtu.be/-eEsYtIrOno

See how work is distributed amongst your support teams in one glance with the open tickets by team chart. Watch the video below for more:https://youtu.be/Y-X1-qeVib0

Get the big picture on what types of issues your staff are dealing with with open tickets by type chart. Watch the video below for more:https://youtu.be/VC2gtrzzoYM

Get insight into your top staff and problem end users with the top users chart. Watch the video below for more:https://youtu.be/3ykCpGJGNYM

Confirm that your staff are resolving issues in a timely manner with the ticket age chart.
Watch the video below for more:https://youtu.be/7rtFcysu7bQ

Happy Holidays, and thanks from YellowFish Software.

Pay attention to warning signs and growing trends with the ticket type trend chart. Watch the video below for more: http://bit.ly/2gJKhGB

Every ticket tells a story and soon it will.
New Storyline feature, coming soon to Revelation Helpdesk.