Loyalty Gator Inc.

Google review of Loyalty Gator Inc. by Carla ★★★★★ "Superb team to work with. I've worked with Loyalty Gator for a few years now and their support/service is unmatched!"

"To help people make the most of their return to travel after more than a year of the pandemic, Hilton Honors is rolling out its latest loyalty program promotion including double bonus points on every stay of one or two nights, and triple bonus points on every stay of three nights or more..." - article by TravelPulse

https://www.travelpulse.com/news/hotels-and-resorts/hilton-launches-new-loyalty-promotion.html

Hilton Launches New Loyalty Promotion ‘More Nights, More Points’ is more personalized.

Interesting new perk for US participants of Budweiser’s loyalty program who can now earn a free beer when vaccinated against COVID-19.

Vaccinated against COVID-19? Budweiser wants to buy you a beer You can get a virtual debit card to buy a brew.

77% of consumers say they favor brands that ask for and accept customer feedback - Microsoft

As many panicked customers are being cautioned to avoid large crowds and any "non-essential" shopping, there are still ways small businesses can keep customers engaged and maintain cash flow during these times.

Offer online purchases. If you're not already setup with an online store, you can still leverage your social media pages to showcase products and utilize e-transfers via online banking in the meantime. Consider setting up local free delivery to the door - customers will appreciate not having to walk into crowded public places.

Ask your customers to consider purchasing gift cards for future use. If you're not currently open for the public (children's activity centers, entertainment facilities) or if you offer primarily services (spa, dog grooming), you may benefit more from gift card sales than product purchases online. An effective way to encourage gift cards today is to offer a promotion such as "purchase a $50 gift card for $40". Customers will appreciate the option to save money and look forward to visiting your business as soon as possible.

Encourage customer referrals. If your business is slower than usual right now, it's a great time to build your customer base for future communications. Customers staying home have more time for social media and are more likely to spend a few minutes to refer a friend. Customers are more likely to take action (referrals, surveys, polls, social media likes, etc.) with incentives such as bonus points!

Loyalty Gator Inc. updated their website address.

Did you know: Content shared by employees receives 8 times more engagement than content shared by brand channels - Social Media Today.

Do you have an employee incentive program in place? if not, ask us how to get started!

Starbucks revamps its loyalty program to provide members with more reward options http://ow.ly/bz0Q30o8pHE

Starbucks revamps its loyalty program to provide members with more reward options Starbucks Rewards members will soon be able to redeem their

Attention Canadians: Tim Hortons is rolling out a new loyalty program and finally, your daily coffee purchases will give back! http://ow.ly/q23C30o7yYG

Tim Hortons rolling out new loyalty program Tim Hortons is finally getting on board with a loyalty program. Much like McDonalds, you'll get something free after your seventh visit. You'll be able to

Are your customers always right? Interesting Infographic by Marketing Coach demonstrates examples of entrepreneurs who succeeded despite initial feedback plus how to capture valuable customer insight vs when it may hold you back trying to please everyone. http://ow.ly/UKHS30nRp0a

When Not to Listen to Your Customer [Infographic] If you want to push the boundaries, innovate and grow, consider the ways that not listening to your customer can benefit your business.

Wishing you the happiest of holidays. Looking forward to a great year ahead!
- Loyalty Gator Team

96% of respondents say customer service plays a role in their choice of and loyalty to a brand. 54% of respondents say they have higher expectations for customer service today than they had one year ago. - The Microsoft 2017 State of Global Customer Service survey

A must read: The Top 5 KPIs Online Marketers Need to Track - report by Ann Handley looks at measuring goals beyond clicks and follows (spoiler alert - customer loyalty programs help increase your Customer Lifetime Value) http://ow.ly/5juo30l57FR

The Top Five KPIs Online Marketers Should Be Tracking [Infographic] How can marketers focus on the most useful metrics? Tracking and improving the 5 KPIs explained in this infographic can have a big impact on your marketing success.

Salesforce: 68% say it’s very important to interact with a salesperson who understands their needs while 44% typically know more about a product than a store associate. Do we need more focus on staff training and engagement for a better retail experience? http://ow.ly/meV130iNegt

14 Customer Experience Stats That Just Might Blow Your Mind Everyone’s heard it: “Retail will change more in the next five years than it has in the last 50.” And although advances in digital technology have been driving this change, it’s the consumer that’s in the driver’s seat. Armed with a smartphone, this consumer has the world’s largest sho...

Sending some extra love to our awesome clients today! You guys are the best and we're so grateful to work with you today and every day :)

The importance of businesses responding to reviews has increased | Positive reviews make 73% of consumers trust a local business more | Yelp and Facebook top review sites - Check out more findings via the "Local Consumer Review Survey" by BrightLocal http://ow.ly/yWPE30hSNdq

Local Consumer Review Survey 2017 | The Impact Of Online Reviews BrightLocal's 2017 Local Consumer Review Survey explores the ways consumers use online reviews when choosing local businesses.

In addition to reduced turnover & increased company costs, employee retention is a key factor in your customer service experience. Companies that focus on employee recognition see positive impact in engagement. Check out recognition benefits, stats & tips: http://ow.ly/TYYY30gWWTm

Employee Recognition Benefits and Tips Loyalty Gator Inc. Affordable Customer Retention Solutions for Your Business. Customer Loyalty Programs and Gift Card Programs Customized for Your ...

Spooky Customer Stat: 3 in 5 Americans would try a new brand or company for a better service experience - American Express Survey

Amazon ranks #1 on 2017 Annual Loyalty Leaders List, with data from 49,168 consumers, age 16-65 - Brand Keys Report: http://ow.ly/eEvV30g163L

http://brandkeys.com/wp-content/uploads/2017/09/2017-Loyalty-Leaders-Top-100-List.pdf?platform=hootsuite

Spooky Customer Service Stat: 91% of unhappy customers will not willingly do business with you again - Lee Resources

Spooky Customer Service Stat: According to consumers, service agents failed to answer their questions 50% of the time! - Harris Interactive

Spooky Customer Service Stat: News of bad service reaches more than twice as many ears as praise for a good service experience - White House Office of Consumer Affairs

Spooky Customer Service Stat: 78% of consumers have bailed on a purchase due to a poor service experience - American Express Survey, 2011

Simple ideas to convert holiday shoppers into long-term customers this season and why you should start planning now. http://ow.ly/SKka30fwTP0

Convert More Shoppers into Repeat Customers this Season Loyalty Gator Inc. Affordable Customer Retention Solutions for Your Business. Customer Loyalty Programs and Gift Card Programs Customized for Your...

Albertans can no longer collect reward points for pharmacy purchases after an Alberta Court of Appeal decision. http://ow.ly/b3Mw30ftma1

Albertans can no longer collect points at the pharmacy: Court decision Customers filling prescriptions won’t be able collect reward points anymore after the Alberta College of Pharmacists (ACP) won in the Alberta Court...

Facing one of their toughest slumps, Macy's overhauls their loyalty program to halt shopper defections. http://ow.ly/9GaO30ftjAn

Macy's Is Radically Overhauling Its Loyalty Program It's dangling better perks in front of its most important shoppers.

Amazon now lets Hilton Honors members shop with Points! http://ow.ly/HRS830fkIKZ

Amazon now lets Hilton Honors members shop with Points Hilton and Amazon have teamed up on a new initiative that will allow member of Hilton's Honors loyalty program to shop Amazon using their points....

Building a foundation of excellent customer service will help unlock the full benefits of your loyalty program. http://ow.ly/g6Cb30dTRC9

Stop giving special deals ONLY to NEW customers! Check out how to gain loyalty with your appointment-based business: http://ow.ly/BAGS30dk2FZ

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78% of consumers have bailed on a transaction or not made an intended purchase because of a poor service experience -American Express Survey