HelpDesk Videos
Videos by HelpDesk. A solution designed to simplify how your team handles customer communication. https://bit.ly/hd_try
Using the HelpDesk and LiveChat integration?
You can allow your customers to leave a ticket β even before they contact your support team! Simply add your HelpDesk to the new chat widget's Welcome Screen. π
to enable soundOther HelpDesk videos
Using the HelpDesk and LiveChat integration? You can allow your customers to leave a ticket β even before they contact your support team! Simply add your HelpDesk to the new chat widget's Welcome Screen. π
Valentine's Day is a day about building relationships together. Every day in customer service, we build relationships with our customers and teammates. π€π€ By integrating HelpDesk with LiveChat, we can take even better care of these unique relationships. https://bit.ly/HelpDesk_and_LiveChat_integration Share information with your teammates quickly, transfer information from chat to ticket, access the whole story, and ask for help. Work as a team to deliver the best customer experience!
HelpDesk | 10-sec Tip Communication
Letβs hear another tip! β¨
Our Social Media Expert - Zuzanna - has something to say about communication! πͺ
https://www.livechat.com/community/t/learn-great-support-tips-from-our-experts-in-just-10-seconds-share-your-own-as-well/4403/11?u=lukasz_w
There are a lot of workflows, but we will focus on the five most popular. π We have sequential, parallel, process, case, and project. ποΈ Letβs take a closer look at the first one πhttps://www.helpdesk.com/learn/top-5-workflow-management-tips-to-organize-your-work/
Give an affectionate "Hey!" π to Marcin, who has a 10-sec (well, 30-sec) tip for you! π (He went a little long, but we'll forgive him for that, right? π€). https://www.livechat.com/community/t/learn-great-support-tips-from-our-experts-in-just-10-seconds-share-your-own-as-well/4403/6
The brand-new guide is now available! π β Find out about workflow management and why itβs vital for your organization. Check it out now!π http://ow.ly/zMlM50LgeAr
Weronika 10-sec Tips HelpDesk
Itβs time for your next 10-sec tip, folks! π
Weronika will be delighted to share her thoughts and advice. Are you ready? π
https://www.livechat.com/community/t/learn-great-support-tips-from-our-experts-in-just-10-seconds-share-your-own-as-well/4403/6
Pay attention to your word choice and the tone and voice of your message. Be mindful of your language depending on the recipient. π§ Check below for the level of formality the content you want to write requires. π https://www.helpdesk.com/learn/how-to-write-a-professional-email/
[HelpDesk Webinar] Create your first automated workflow in just five minutes
It's time to cut down on repetitive and labor-intensive tasks! π
Join the first-ever HelpDesk webinar hosted by Kaia MadaliΕska β "Create your first automated workflow in just five minutes" β and learn about π
π The ins and outs of customer service automation.
π The achievable benefits of customer service automation for your agents, customers, and business.
π The step-by-step process of setting up an automated workflow based on a real case study.
If you deal with customers and face their questions daily, you can't miss this meeting. Bring high-performance automation to your processes and see the difference.π
Sharpen your customer support experience! π₯ Join the Learning Space mailing list and get your dose of knowledge straight from expert courses, guides, and templates.
Join here: https://bit.ly/join-helpdesk-newsletter
Start your free HelpDesk trial: https://bit.ly/helpdesk-trial
Explore the Customer Service Automation guide: https://bit.ly/helpdesk-automation-guide
Have you realized that the retention stage of the customer journey has its top 5 existing customer channels? π€ As many as two of them are leveraging the power of Facebook. π₯ What is the retention stage, and why is it so important? Letβs find out π