Duchess

ONS

1. We are looking forward for interested buyers only but any inquiries are welcome. First come, first serve basis :)

2. Our collections are limited to one stock only at one time to make sure our customers gets the exclusivity of our accessories.

3. Any items that are sold are not REFUNDABLE, EXCHANGEABLE, RETURNABLE neither CANCELLATION once you have made the payment.

4. We will not be held responsible for any damaged, lost items or delay mail.

5. We will only reserved your order for 2 days , if no payment receive, we
will cancel your order automatically and release the item for sale again.

6. REMEMBER !! Shipping of items will only be proceed once you have made your payment.

7. Please make your payment within 24 hours upon ordering otherwise your order will be canceled.

8. Balance will be included in your parcel :)

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PAYMENT METHOD

Payment can be made via ATM Cash Deposit for CIMB Bank and Maybank only.

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POSTAGE

1. All items are delivered through POS LAJU service only.

2. RM 6 (West Malaysia)
RM 8 (East Malaysia)

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EXCHANGE, REPLACE AND REFUND

1. Refunds will be refunded only if your item is out of stock.

2. When requesting an exchange for item that wrongly received, please describe the issue before shipping it back to us.

3. If your item arrives in error, contact us within 2 days of receiving the item and we will gladly replace it.

4. Please attached with a photo of wrong item to us.

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Happy shopping here and thank you for your cooperation ! Follow your fashion sense,
Duchess :)