Crexendo

A huge thank you to Telarus for hosting Crexendo's Michelle Stone at their 7th Annual Surf Day in Huntington Beach, CA! Michelle had a fantastic time connecting with Telarus team members including Patrick Oborn, as well as our amazing partners Rick Abbot from RC Communications and Erik Holguin from em link international. The Happy Hour at Bruno's Sports Bar & Grille was the perfect way to spend the evening!

🔓 Unlock the secrets to exceptional customer engagement!

This blog post dives deep into the crucial elements driving seamless customer experiences. Discover key strategies to enhance customer engagement and boost satisfaction levels. Read all about it here: https://hubs.ly/Q02qb95p0

Happy Labor Day from the team at Crexendo.
What are your plans today?

📣 Another glowing Crexendo Customer review! ✨

We're relentlessly committed to delivering an exceptional customer experience. And we're very grateful when our customers spread the word about it. 🌟

Find out why Crexendo customers are so satisfied with our platform: https://hubs.ly/Q02znzPw0

Unlock the full potential of your customer experience with the Crexendo® VIP™ CX Cloud Contact Center. Our platform, powered by generative AI, delivers swift, personalized communication across voice, messaging, email, web chat, and social media. Seamlessly manage customer interactions with omnichannel capabilities while ensuring secure and compliant data handling.

Why wait? Discover how VIP CX can scale your customer service, reduce costs, and elevate satisfaction. Schedule your complimentary demo today: https://hubs.ly/Q02MDc4Y0

Join Our Team at Crexendo!

Crexendo is seeking experienced and dynamic Channel Account Managers to join our growing channel team! If you are passionate about recruiting, developing, and managing channel partners – and you close the deals – submit your application today.

Bonus if you’re based in Arizona!

Apply now: https://lnkd.in/gH8R_CGS

Customer expectations are not just growing; they are transforming. Today, customers want quick, efficient, and personalized experiences across all channels. 🎯

With 86% of consumers approving brands using AI and 46% more likely to buy when their experience is personalized, the integration of Contact Center as a Service (CCaaS) with Generative AI is crucial.

Our blog post explores how this synergy can transform customer experiences, making them faster, more personal, and seamlessly integrated.

Don't miss out! Learn more now: https://hubs.ly/Q02MD5Vt0

Crexendo® President and COO Doug Gaylor recently spoke with GeoInvesting about the company's tremendous Q2 financial results. Check out the video interview here: https://hubs.ly/Q02MzRp90

A big thank you to our friends at iT1 for hosting Crexendo's Michelle Stone at your booth during Rock 24 in Phoenix, AZ! 🎉 We had an amazing time connecting with your customers and sharing our passion for supporting non-profit organizations. Together, we're making a difference by helping those who do good, do even better!

✨ To provide an exceptional customer experience, your communications solution must have best-in-class features that ensure seamless customer interactions. 🌟

In this blog, we explore six critical functions your organization's UCaaS and CCaaS platform must have to boost customer satisfaction. https://hubs.li/Q02lG3Q40

We're thrilled to be a Sponsor at Jenne, Inc's National Partner Conference 2024! 🌟

Join us in Cleveland from October 21-24 for insightful sessions, networking opportunities, and a chance to sync for success with Jenne and Crexendo. It's like a business spa day—come out refreshed and connected! Don't miss out on this premier event!

Questions? Reach out to [email protected].

🚀 Crexendo's Tremendous Growth Continues! ✨

Today the company announced it has surpassed 5 million global users! Crexendo’s software platform is the third largest, and fastest growing software platform in North America, according to Frost & Sullivan, and is growing at nearly twice the rate of the two largest platform providers in the UCaaS industry, thus firmly establishing Crexendo as a top-tier provider on a global stage. 🌐

Read the press release here: https://hubs.ly/Q02L2qs70

Great interview with Breakout Investors featuring Crexendo® President and COO Doug Gaylor and CFO Ron Vincent about the company’s outstanding Q2 financial results. Check out the interview here: https://hubs.ly/Q02KZVXD0

Telarus sure knows how to host an unforgettable event! We had a blast connecting with our partners and sharing industry insights during the "Unifying Communications: The Power of UC and Omni Channel CCaaS” panel. The week wrapped up in style with dinner and live music at Ole Red Nashville, topped off by an exciting after-party at Kid Rock's H***y Tonk!

🚀 86% of customer service leaders focus on improving CX (source: Gartner)

Combining UCaaS and CCaaS is a powerful strategy to elevate your customer experience (CX). Integrating voice, video, messaging, and collaboration tools can streamline operations and boost business growth. 📞 🖥️ 💬 📂

Thorough planning, offering comprehensive user training and support, monitoring performance, and obtaining user feedback are keys to successful implementation. 📈 ✨

Unlock the potential of these transformative technologies in our blog post: https://hubs.ly/Q02H1kvG0

Are you attending the Telarus Partner Summit? Swing by Booth #619 to meet the Crexendo team! We've had an incredible time so far—playing golf and sampling bourbon with Bobby Fabris and our amazing partners, enjoying lunch at Jack Daniel's Restaurant, happy hour at Fuse, and sharing breakfast at Cascades Falls Restaurant. Don’t miss Crexendo's Patrick Jean on the panel “Unifying Communications: The Power of UC and Omni Channel CCaaS” today at 3:15pm!

🚀 Crexendo Delivers Strong Second Quarter Results! 🚀

We're thrilled to announce Crexendo's impressive financial results for Q2 2024! 🌟

📈 Highlights:
• Revenue: $14.7M (up 16% YoY)
• Net Income: $0.6M (up 220% YoY)
• Non-GAAP Net Income: $2.1M (up 91% YoY)
• EPS: $0.02 (up 200% YoY)
• Non-GAAP EPS: $0.08 (up 100% YoY)

“As we look ahead, we are confident in our ability to continue driving organic growth and profitability. Our focus will remain on enhancing our software products and services, expanding our market reach, and delivering superior customer experiences,” said Jeff Korn, CEO and Chairman.

https://bit.ly/4cc5j7v

Here's to rapid growth and success ahead! 🌟

News Release

🌟 Your customer experience strategy must factor in speed and efficiency to be truly sustainable. This approach not only saves costs but also accommodates higher volumes and results in happier customers. 👍

📈 Ready to elevate your customer service game? Dive into eight innovative ideas to make your contact center experiences faster and more efficient without compromising on quality. CX Today has the scoop: https://bit.ly/4caxR19

Faster, Smarter, Better: 8 Contact Center Efficiency Boosters CX Today covers Contact Centre news including CCaaS, Chatbots, Interactive Voice Response, Omni-channel and more.

Ready to revolutionize your communications strategy? Join us at the Telarus Partner Summit for the breakout session “Unifying Communications: The Power of UC and Omni-Channel CCaaS.” Hear from industry expert Patrick Jean, on 8/7/24 from 3:15-3:45pm.

Combining UCaaS and CCaaS solutions can streamline communication, enhance customer experience, and boost efficiency. Learn how this powerful integration can transform your business and help you stay ahead of your competitors. 💡📈

Read the Blog: https://hubs.ly/Q02DhqXX0

Reliability and affordability are two reasons Crexendo® customers are so satisfied with our cloud business communications platform. 💪 💪

Our 100% Uptime Guarantee gives you peace of mind that your business communications are up and running 24/7/365, and cost savings of up to 55% over a traditional phone system can help ease the strain on your communications budget. ⏰ 💰

Learn how the fastest-growing UCaaS platform in America that supports over 4.5 million end users worldwide can help boost your business: https://hubs.ly/Q02znzPw0

Where efficiency meets excellence — that’s the AI-powered Crexendo® VIP™ CX Cloud Contact Center Platform in action!

🌟 Enhanced Customer Experience: elevate customer interactions with personalized, AI-driven responses
🚀 Boost Productivity: streamline operations and empower your team to focus on high-value tasks
💡 Data-Driven Insights: leverage advanced analytics for informed decision-making
📈 Scalability: handle an increased volume of customer interactions without additional human resources

Explore the business benefits of the AI-enhanced Crexendo® VIP™ CX platform — schedule a free demo today!
https://hubs.li/Q025prBw0

A huge thank you to CPI Technologies for the incredible hospitality at their Skybox during the Price Cutter Charity Championship! We had an amazing time enjoying the view from the 18th hole green and supporting children's charities in Missouri. We are grateful for this fantastic partnership and the opportunity to make a difference together! Just like a perfect putt, this day was right on the mark! 🌟⛳️

📞 Over 95% of businesses globally recognize the importance of integrating UCaaS and CCaaS applications. Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) are cloud-based technologies that are central to a successful business communication strategy.

🌐 Efficient communication systems are critical for every organization. In this blog we explore these technologies, their evolution, current trends, and the benefits of combining them to elevate business efficiency: https://hubs.ly/Q02BtvpC0

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✨ Our customers continue to rave about how our cloud business communications solutions are powerful, simple to use, and easy to manage, and how we deliver superior, personalized customer support. 💬 👍

Learn why our users are so happy with Crexendo®, the fastest-growing UCaaS platform in America that supports over 4.5 million end users worldwide: https://hubs.ly/Q02znzPw0

Providing an exceptional customer experience (CX) is crucial for organizations. Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) are transformative technologies that can significantly enhance business and customer communication.

Gartner reports that 86% of customer service leaders across various industries prioritize improving CX. UCaaS integrates communication tools like voice, video, messaging, and collaboration on one platform, while CCaaS provides advanced cloud-based contact center solutions.

Together, they streamline operations, improve CX, and drive business growth. Successful implementation of UCaaS and CCaaS requires strategic planning, thorough user training, ongoing support, and a clear vision.

🚀 Explore best practices for UCaaS and CCaaS to help your business achieve superior CX: https://hubs.ly/Q02H1kvG0

🌟 Seamless Integrations = Smooth Operations + Happier Customers!

Crexendo® VIP™ can help maximize efficiency and productivity for a better employee and customer experience. Learn how — schedule a demo to see for yourself: https://hubs.li/Q02gtdmg0

🎯 We strive to deliver powerful, easy-to-use, and simple-to-manage cloud business communications that allow our users to work from anywhere. And we back our solutions with exceptional, personalized support that keeps our customers satisfied. 👍 ✨

Learn why our users are so happy with Crexendo®, the fastest-growing UCaaS platform in America that supports over 4.5 million end users worldwide: https://hubs.ly/Q02znzPw0

🗓️ As Q3 2024 unfolds, integrating CCaaS and UCaaS continues to be a highly effective strategy for companies to streamline their technology stacks, enhance productivity, and elevate experiences. By aligning contact center operations with unified communication and collaboration tools, businesses can maximize the value of both solutions and achieve cost savings. 📈💰

UC Today unpacks the latest trends in the world of combined CCaaS and UCaaS in this blog post: https://bit.ly/3Wlh7jp

The Hottest Trends in CCaaS and UCaaS Platforms for 2024 UC Today covers Unified Communications news including BYOD, CCaaS, CRM, Direct Routing, Extended Reality, Hybrid Work, UCaaS and more.

Thank you to Telarus for hosting us at your incredible Food Truck Wednesday in Sandy, UT! We had a fantastic time chatting with the Telarus team, forging stronger partnerships, and enjoying delicious Japanese Hibachi! We are thankful for our continued partnership and look forward to the Telarus Partner Summit in August!

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