Hot Rod Institute insider

Responsibilities
Greet and welcome guests as soon as they arrive at the office
Direct visitors to the appropriate person and office
Answer, screen and forward incoming phone calls
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
Provide basic and accurate information in-person and via phone/email
Receive, sort and distribute daily mail/deliveries
Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
Order front office supplies and keep inventory of stock
Update calendars and schedule meetings
Arrange travel and accommodations, and prepare vouchers
Keep updated records of office expenses and costs
Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing}

Requirements
Proven work experience as a Receptionist, Front Office Representative or similar role
Proficiency in Microsoft Office Suite
Hands-on experience with office equipment (e.g. fax machines and printers)
Professional attitude and appearance
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks
Customer service attitude
High school degree; additional certification in Office Management is a plus

Responsibilities
Transfer data from paper formats into computer files or database systems using keyboards, data recorders or optical scanners
Type in data provided directly from customers
Create spreadsheets with large numbers of figures without mistakes
Verify data by comparing it to source documents
Update existing data
Retrieve data from the database or electronic files as requested
Perform regular backups to ensure data preservation
Sort and organize paperwork after entering data to ensure it is not lost

Requirements
Proven experience as data entry clerk
Fast typing skills; Knowledge of touch typing system is strongly preferred
Excellent knowledge of word processing tools and spreadsheets (MS Office Word, Excel etc.)
Working knowledge of office equipment and computer hardware and peripheral devices
Basic understanding of databases
Good command of English both oral and written and customer service skills
Great attention to detail
High school degree or equivalent

Responsibilities
Read given material and research industry-specific terminology
Convert text and audio recordings from one language to one or more others
Ensure translated content conveys original meaning and tone
Prepare subtitles for videos and online presentations
Cross-reference specialized dictionaries and translation tools to check quality of translation
Proofread translated texts for grammar, spelling and punctuation accuracy
Follow up with internal team members and clients to ensure translation meets their needs
Edit content with an eye toward maintaining its original format (e.g. font and structure)
Network with field experts to stay current on new translation tools and practices

Requirements
Proven work experience as a Translator, Interpreter or similar role
Fluency in at least two languages in addition to your native language
Excellent proofreading skills with the ability to identify grammar, spelling and punctuation errors
Good knowledge of content editing tools
Familiarity with translation software
Time-management skills
BSc in Translation, Interpreting or similar field
Additional certification in Linguistics is a plus

Responsibilities
Collect daily, weekly or monthly timesheets
Calculate bonuses and allowances
Prepare employees’ compensation by the end of each month using payroll software
Schedule bank payments or hand out paychecks directly to employees
Distribute payment statements and gather signed receipts (digital or paper)
Report on payroll expenses
Ensure wages and tax withholdings comply with regulations
Enter new employees’ data (e.g. bank accounts and tax identification numbers) into internal databases
Answer questions about compensation, benefits, taxes and insurance deductions

Requirements
Proven work experience as a Payroll Officer, Payroll Clerk or similar role
Hands-on experience with HRIS and accounting software
Strong math skills with an ability to spot numerical errors
Good knowledge of labor legislation
Time-management skills
Ability to handle confidential information
BSc in Accounting, Human Resources or relevant field

Responsibilities
Manage large amounts of inbound and outbound calls in a timely manner
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets

Requirements
Previous experience in a customer support role
Track record of over-achieving quota
Strong phone and verbal communication skills along with active listening
Familiarity with CRM systems and practices
Customer focus and adaptability to different personality types
Ability to multi-task, set priorities and manage time effectively
High school degree

Responsibilities
Answer and direct phone calls
Organize and schedule appointments
Plan meetings and take detailed minutes
Write and distribute email, correspondence memos, letters, faxes and forms
Assist in the preparation of regularly scheduled reports
Develop and maintain a filing system
Update and maintain office policies and procedures
Order office supplies and research new deals and suppliers
Maintain contact lists
Book travel arrangements
Submit and reconcile expense reports
Provide general support to visitors
Act as the point of contact for internal and external clients
Liaise with executive and senior administrative assistants to handle requests and queries from senior managers

Requirements
Proven experience as an Administrative Assistant, Virtual Assistant or Office Admin Assistant
Knowledge of office management systems and procedures
Working knowledge of office equipment, like printers and fax machines
Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
Excellent time management skills and the ability to prioritize work
Attention to detail and problem solving skills
Excellent written and verbal communication skills
Strong organizational skills with the ability to multi-task
High School degree; additional qualification as an Administrative assistant or Secretary will be a plus

George Fisher's 67 SS Chevelle at the Cincinnati Autorama. Built by The Rod Shop at HRI.

From everyone at Hot Rod Institute we wish you and your family a Very Merry Christmas. Enjoy the season