The Callista Group

HOLIDAY COVER

EASTER SUPPORT HOURS
Our Support Service will be operational on Easter Saturday and Easter Monday. Support will not be available on Good Friday or Easter Sunday.

This Easter we'd like to say thanks for your continued support and loyalty. Your patronage enables us to serve you better and drives us to continuously improve our systems and services. We wish you a joyful Easter season filled with peace and happiness.

As we approach the Easter weekend, we wanted to take a moment to reflect on what this time of year means to us all. For many, Easter represents a time of renewal, growth and new beginnings. It's a time when we can all take a moment to appreciate the beauty of the world around us and the joy that comes with new life.

Whether you celebrate Easter in a religious context or simply as a time to gather with family and friends, we hope that this season brings you peace, happiness - and a renewed sense of hope for the future.

As we continue to navigate these uncertain times, we're reminded of the importance of coming together as a community and supporting one another. We're grateful for your continued loyalty and support and we look forward to serving and supporting you in the coming months.

From all of us here at Callista, we wish you a happy and meaningful Easter.

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Cloud-based Aurelian is the ultimate upgrade from Callista Hospitality for your motel/hotel management. With Aurelian+, its integrated channel manager and booking engine, it offers a convenient and cost-saving all-in-one system that streamlines all your reservation and management processes.

Upgrade to Aurelian & reduce your costs Cloud-based Aurelian is the ultimate upgrade from Callista Hospitality for your motel/hotel management. With Aurelian+, its integrated channel manager and booking engine, it offers a convenient and cost-saving all-in-one system that streamlines all your reservation and management processes.

Gone are the days of juggling multiple systems to manage your motel/hotel. Aurelian+ our new integrated channel manager and booking engine for Aurelian is the perfect upgrade to reduce your costs and streamline your operations

Reduce your costs with Aurelian+ Gone are the days of juggling multiple systems and high costs to manage your motel/hotel. Aurelian+ our new integrated channel manager and booking engine for Aurelian - is the perfect upgrade if you want to reduce your costs and save time while simplifying your property management. By integrating th...

Here's some news that won't bring your Piggy Bank out in a cold sweat ! If you use Stripe's card processing gateway, Stripe is reducing its commission rate from 2.9% + 30c to 2.7% + 30c on all domestic card transactions from 11 Nov 2022. It's only a small reduction but in the current economic climate, every little bit helps. The existing commission rate will still apply to international transactions. You don't have to do anything though at Stripe or in your Aurelian app. The change will be made automatically for you. When everything else is going up, it's always good news when something comes down. www.callista.net

Running a motel/hotel can be hectic so, Callista Aurelian PMS automates your most common tasks. Schedule automatic pre-arrival, pre-departure and thank you emails to your guests and also reminders to guests with unconfirmed reservations or open quotes. Aurelian's scheduler also includes built-in system-related tasks to lift the load. www.aurelian.cloud

Don't miss out on the latest features, enhancements and fixes.

The latest update to your Aurelian system was delivered to you automatically yesterday so you're already set to go with all the new features, enhancements and fixes. Take a look at what's new : https://www.aurelian.cloud/october-2022

With Callista Aurelian PMS, flexibility and automation are king. You can customize your system in almost any way you like. Add any fields you like to capture any data you want and even set your own unique reservation states to automatically define the flow of your reservations. And you can also bring your own style and unique brand to all your documents. www.aurelian.cloud | www.callsta.net

If you own/manage more than one motel/hotel/lodge, you can manage them all easily from a single Callista Aurelian app. Reservation calendars, invoices, confirmations, registrations, maps & tax codes are unique for each property while guest, company and agent databases are shared. Instant, one-click switching from property-to-property for easy management from anywhere. www.aurelian.cloud

When it comes to auto-managing online reservations at your motel/hotel, Callista Aurelian has you covered. It connects to professional, dedicated channel managers Siteminder, STAAH, GuestTraction and Evosuite for complete flexibility. Automatically, continuously 24/7. www.aurelian.cloud

Auto-manage your motel/hotel housekeepers with Callista Aurelian's housekeeping app. It's free and you can download it from the Apple App Store or the Google Play Store for iPhone or Android onto your housekeepers' smartphones. Then, they can automatically let you know their progress and you can let them know of any checkouts or any special guest requests or additional jobs you want them to do.

Your Aurelian app on all your devices will be auto-updated with any information they send and the Housekeeping apps will be automatically updated with any information you send them so that everyone always remains in the know.

Cloud-based Callista Aurelian PMS brings the best of all worlds to your motel/hotel's reservation process and property management. A fast, high-performance easy-to-use front-end with wide-ranging management, financial, statistical and operational reporting at the back-end to manage your motel/hotel professionally, profitably and accurately.

Callista Aurelian has the most advanced, ground-breaking reservation calendar to make reservation management really easy and fast. Unique features of Aurelian's reservation calendar include a navigation bar for rapid navigation to any period and drag/drop, stretch/shrink, copy/paste. You can also create your own unique reservation states to control the flow of reservations through those states.

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In our continuous mission to make Aurelian not only the best PMS but also the best customer experience, we've added some really useful functions to your Aurelian app this month along with some enhancements and fixes. Your Aurelian app has been updated automatically with this update.

SYSTEM UPDATE: New features, enhancements & fixes In our continuous mission to make Aurelian not only the best PMS but also the best customer experience, we've added some really useful functions to your Aurelian app this month along with some enhancements and fixes. Your Aurelian app has been updated automatically with this update.

Reduce your bank charges, pre-authorise cards to secure funds, process credit, debit and virtual cards, all security/PCI certification & compliance is taken care of and there is no need to involve your bank or obtain a merchant facility. No setup fees, monthly fees or hidden fees. Visit our website for more Callista Aurelian functions and features : https://tinyurl.com/3cbw2yb2

AURELIAN : Automatic credit card processing Aurelian makes taking credit or debit card payments for your guests really quick and easy - and it's automatic. It connects directly to the Stripe online payment processing gateway to provide significant advantages for you - especially if you're looking for a way to reduce your bank charges. And you...

We'll be here to help - most of the time. Our Support Service operates 361-days-a-year and on Good Friday and Easter Sunday we give our hard-working Support team time off to celebrate with their families. The rest of the time, they'll be alongside whenever you need them via your Callista Support Calling Card. Check out our website for our Support Hours : https://tinyurl.com/425pmbva

Our Easter Support Hours Our Support Service works really hard 361 days-a-year to be here when you need it. Over Easter, the only two days the Service will not be available are Good Friday and Easter Sunday to give our Support staff a well-deserved break to spend time with their families.

What's new in April . . . and if you missed March's upgrade you won't want to miss Aurelian's new Automatic Scheduler to lift even more of the load.

SYSTEM UPGRADE : New features, enhancements & fixes In our continuous mission to make Aurelian not only the best PMS but also the best customer experience, your Aurelian app has been updated twice this week with some new features, enhancements to existing features and fixes to some pesky problems.

A very Happy Easter from all of us at Callista The last two years have been particularly harrowing and stressful for the accommodation industry everywhere. So, at Easter, as the restrictions and mandates are eased, let's take time to contemplate a new start and new hope for a better, more peaceful and prosperous future.

We've mentioned before that there really is no comparison between Aurelian and Callista Hospitality - apart from they're both created by us and they're both supported by our great Support Service. But it really is an apples and oranges situation when it comes to features, functions, performance, automation, data security and accessibility and a lot more. So, we've created a detailed specification sheet for you to compare what you currently have with what conversion to Aurelian will provide for you. Take a look at what we've included in Aurelian that you just don't have right now and which could make you and your property so much more efficient, secure and profitable.

AURELIAN : Cloud-based. More features. Easier-to-use. We've mentioned before that there really is no comparison between Aurelian and Callista Hospitality - apart from they're both created by us and they're both supported by our great Support Service. But it really is an apples and oranges situation when it comes to features, functions, performance, aut...

Accessibility is everything. So, with that in mind, we designed cloud-based Aurelian so that you can operate or keep an eye your property from anywhere, anytime - even when you're out shopping or on holiday or even in your residence. It provides full, simultaneous, multi-user, access for as many authorized users as you like via a super-secure app you can load onto as many Windows devices - PC, laptop, tablet - as you like.

AURELIAN : Cloud-based, super-secure, multi-user app Accessibility is everything. So, with that in mind, we designed cloud-based Aurelian so that you can operate or keep an eye your property from anywhere, anytime - even when you're out shopping or on holiday or even in your residence. It provides full, simultaneous, multi-user, access for as many aut...

Emailing your guests is one of Aurelian's many powerful and useful automatic and customizable functions. Create any document you like customizing it in any way you like to match your message and brand. You can even choose from Aurelian's pre-formatted templates to save even more time. Then when you decide what you need to email your guests, from invoices to pre-arrival reminders, reservation reminders, directions to your property, follow-up reminders for unconfirmed reservations and quotes to departure emails with pre-departure invoices or thank you for staying emails - or anything else you like (there are no limits on what you can create and set for automatic emailing) you can schedule your emails for automatic sending on the dates and times you choose and Aurelian will do the rest. It's easy and efficient.

AURELIAN : Automatic emailing Aurelian is specifically designed to automate as many tasks as possible to save you time. It's also specifically designed to be as customizable as possible so that you can create a system to closely match your operating requirements because not every property is the same.

Aurelian makes taking card payments for your guests really quick and easy. And it connects directly to the Stripe online payment processing gateway to provide significant advantages for you - especially in reducing your bank charges. You can pre-authorize your guests' cards securing these funds for your exclusive use, quickly validate payment cards and take instant payments. With Aurelian you can also process payments from credit cards, debit cards and virtual cards. It also reduces errors. It's quick and easy and you won't have to get into any complicated and confusing technical setup.

AURELIAN : Quick & easy card processing Aurelian makes taking card payments for your guests really quick and easy. And it connects directly to the Stripe online payment processing gateway to provide significant advantages for you - especially in reducing your bank charges. You can pre-authorize your guests' cards securing these funds for....

When you convert from Callista Hospitality to Aurelian, all your data is auto-converted so that nothing is lost. We're offering free conversion during March.

AURELIAN : Concerned about data loss if you convert ? One of the main concerns our customers have when considering conversion from Callista Hospitality to Aurelian is data loss. But you don't have to worry. All your data is auto-converted and we do it overnight to eliminate any disruption or downtime for you. The only data not converted are your guest....

With Aurelian you won't be a sitting duck because you won't have to worry about local data security

AURELIAN : Another reason to convert . . . Your reservation system is central and critical to your business. So, if your PC dies or you get hit with a cryptovirus, Callista Hospitality with its locally-installed database won't be able to help you much.